Content not installing

Unbelievajoe wrote on 7/31/2018, 12:12 AM

Hi I have recently purchased some Soundpools with Music Maker Premium. Some of the instruments and pools have been able to successfully download and install, but now they stopped. They will show as completing the download, but when you click on it, it says it the "content does not contain any audio loops". I've ran the program as administrator as well with the same results. Any suggestions?

Comments

browj2 wrote on 7/31/2018, 3:19 PM

Hi,

Try the solution in this message to see if it works.

John CB

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

Unbelievajoe wrote on 7/31/2018, 10:39 PM

Well it's working for some of them now. I'll try to do the process again to see if it works for the rest.

For some reason only one bundle won't properly install. The rest were able to go through.

Shobu wrote on 11/16/2018, 5:38 AM

hi,

for the Music Maker there is a new patch which fixes these problems during the soundpool installation.

Just do an autoupdate in Music Maker.

 

 

Best regards

Shobu

browj2 wrote on 11/16/2018, 8:29 AM

@Shobu

It would be a good idea to add in the fact that there is an update to MM as a sticky (Important Posts). Change it when there is a new update.

Changes in patch 27.0.2.28 compared to 27.0.2.26

Bug fix: Fixed errors that occurred during installation of Soundpools (e.g. for Soundpool bundles)

Go to Help in the top menu and select "Update Program Online."

John CB

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903