Crash

Hans-Henrik-Nielsen wrote on 3/11/2022, 9:10 AM

MAGIX Movie Edit Pro Premium  11.03.2022  15:39
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CrashDump 20220311_153911_v21.0.1.85.dmp successfully written

Error in module "igdrcl64.dll" (Load address: 0x00007FF9C3120000) to address 0x00007FF9C31E458E (Exception 0xc0000005 "ACCESS_VIOLATION")

 

Comments

johnebaker wrote on 3/11/2022, 12:56 PM

@Hans-Henrik-Nielsen

HI and welcome to the forum.

. . . . Error in module "igdrcl64.dll" . . . .

We need more information:

Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Program version as found under Help, About.

Are the graphics card drivers up to date?

A screen shot of the Program settings, Display options or Device options tab would help.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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