Download manager error message -- No internet connection

Bert-Verwimp wrote on 1/19/2021, 8:43 AM

Hi,

I have purchased MAGIX Movie Edit Pro 2021 Plus and I cannot get the download manager to start.

It keeps on giving me the error message that I am not connected to the internet.

What I have already done:

  • Turned off firewall --> did not work
  • Uninstall all previous versions --> did not work
  • Turned of anti-virus --> did not work
  • Ensure updates of Windows 10, .NET update and other drivers

I have read other posts on this. Most of them seemed to be resolved.

Unfortunately, this does not work for me. Please help!

Comments

johnebaker wrote on 1/19/2021, 12:25 PM

@Bert-Verwimp

Hi

See this Support article for further help.

HTH

John EB
Forum Moderator

VPX 17, Video deluxe 2026, and earlier versions MEP 2015 and 2016, Music Maker Premium 2026.

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