iain-mcarthur wrote on 6/17/2020, 9:02 PM

me too

Spectra 6

Strad1679 wrote on 6/21/2020, 12:32 AM

Same here. I have used the eLicenser help tool to re-registered my eLicenser installation and activated the newly provided SpectraLayers key, none of which has helped. Below are the two error messages I receive.

emmrecs wrote on 6/21/2020, 4:50 AM

@John-Hart @Strad1679 @iain-mcarthur

First, my apologies that no-one has responded to your posts, presumably because no-one who reads and posts to these user to user forums actually knows the answer.

The only suggestion I can make is to use this page to create a Support Ticket to ask for Magix Technical Support help.


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Strad1679 wrote on 7/2/2020, 12:08 AM

I was able to resolve the problem by launching SpectraLayers as an administrator. Just right-click in the Start menu and select "Run as administrator". After doing that once I am now able to open it without elevating to admin.