error when trying to do a mpeg4 hd quality 2 file

Chris-Chambers wrote on 10/30/2021, 3:17 AM

this is the error i keep getting when i try to make a mpg4 file any help on this would be appreciated

Everything has a story

 

Processor    Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz   2.80 GHz
Installed RAM    16.0 GB
Device ID    04E783E5-8CC5-496A-B2FF-26DF8FCA845A
Product ID    00330-80000-00000-AA405
System type    64-bit operating system, x64-based processor

Name        NVIDIA GeForce GT 1030

Adapter Type        NVIDIA GeForce GT 1030, NVIDIA compatible

Adapter Description        NVIDIA GeForce GT 1030

Drive        C:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        118.20 GB (126,911,397,888 bytes)

Free Space        2.57 GB (2,764,509,184 bytes)

Volume Name        

 

 

Drive        D:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        922.19 GB (990,192,103,424 bytes)

Free Space        396.98 GB (426,257,313,792 bytes)

Volume Name        

 

Drive        E:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        931.39 GB (1,000,068,870,144 bytes)

Free Space        906.18 GB (973,004,546,048 bytes)

Volume Name        Local Disk

Comments

me_again wrote on 10/30/2021, 3:44 AM

@Chris-Chambers

Hmm, this is tricky as my psychic powers are not what they used to be.

Not wishing to repeat what is arguably the most common phrase on this forum, can I suggest you do what was asked of you in the last post on this page https://www.magix.info/us/forum/no-thumb-nails-for-mov-files-and-mp4-files--1264732/

AndyW

edit - just out of curiosity have to tried to export using the default settings as the fault windows suggests?

Last changed by me_again on 10/30/2021, 3:45 AM, changed a total of 1 times.

"Just when I think I've learned the workrounds of MEP/MS the bounders go and update it"

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johnebaker wrote on 10/30/2021, 4:50 AM

@Chris-Chambers

Hi

In addition to @me_again comment, do you get the same error if you use the File, Export movie, Video as Mpeg-4 selecting the appropriate export preset - this should be one of the the MP4 FullHD 1920 x 1080 25fps or 29.97 fps options in the list shown below

Note the top options in the image are my custom presets - you will not have these.

Did turning off the Hardware acceleration work for the issue in your previous topic? Feedback on whether the issue is solved is a courtesy that is appreciated for other users who also have the same issue.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Chris-Chambers wrote on 10/31/2021, 3:20 AM

thanks its sorted for now

Everything has a story

 

Processor    Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz   2.80 GHz
Installed RAM    16.0 GB
Device ID    04E783E5-8CC5-496A-B2FF-26DF8FCA845A
Product ID    00330-80000-00000-AA405
System type    64-bit operating system, x64-based processor

Name        NVIDIA GeForce GT 1030

Adapter Type        NVIDIA GeForce GT 1030, NVIDIA compatible

Adapter Description        NVIDIA GeForce GT 1030

Drive        C:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        118.20 GB (126,911,397,888 bytes)

Free Space        2.57 GB (2,764,509,184 bytes)

Volume Name        

 

 

Drive        D:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        922.19 GB (990,192,103,424 bytes)

Free Space        396.98 GB (426,257,313,792 bytes)

Volume Name        

 

Drive        E:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        931.39 GB (1,000,068,870,144 bytes)

Free Space        906.18 GB (973,004,546,048 bytes)

Volume Name        Local Disk

emmrecs wrote on 10/31/2021, 8:01 AM

@Chris-Chambers

Good to hear, but wold you care to tell us how it was sorted? That information might well help other users.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Eelke-Schokker wrote on 11/1/2021, 2:26 PM

me to cant use the mpeg4 codec any more
but also mpg2 fails now
just installed the last update

johnebaker wrote on 11/1/2021, 3:28 PM

@Eelke-Schokker

Hi

We need more information:

  1. In what way do the mpeg-4 and mpeg-2 codecs fail - are they not selectable, are they aborting the export and popping up an error message - what is the error message?
     
  2. What is your computer specification - see this topic for details of what is required and please quote the processor and graphics card/chipset make model in full.
     
  3. Which version number of Movie Edit Pro (MEP) as found under Help, About?
     
  4. Do you mean update ie a patch or upgrade, ie you went from MEP 2021 to MEP 2022 ?
     
  5. Can you post a screenshot of the Program settings, Device options or Display options tab.

John EB
Forum Moderator

Last changed by johnebaker on 11/1/2021, 3:29 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 11/1/2021, 4:07 PM

@johnebaker

Hi John.

All the specs published by @Eelke-Schokker are on this topic.

Still no idea how many hard drives are in use.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

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johnebaker wrote on 11/1/2021, 4:42 PM

@CubeAce, @Eelke-Schokker

Hi Ray

I missed that - however the discs drive type(s), size(s) and free space are missing, this was mentioned by yourself, however we received no reply.

John

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 11/1/2021, 5:14 PM

@johnebaker

Hi John.

Correct.

No Disk, ram amount, driver versions, or Windows build information. Only that it is a portable machine of some kind. One assumes being portable that everything is happening on the C: drive or that whatever external drive is in use is ineffective.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Eelke-Schokker wrote on 11/2/2021, 4:33 AM

@Eelke-Schokker

Hi

We need more information:

  1. In what way do the mpeg-4 and mpeg-2 codecs fail - are they not selectable, are they aborting the export and popping up an error message - what is the error message?

     
  2. What is your computer specification - see this topic for details of what is required and please quote the processor and graphics card/chipset make model in full.
     
  3. Which version number of Movie Edit Pro (MEP) as found under Help, About?
     
  4. Do you mean update ie a patch or upgrade, ie you went from MEP 2021 to MEP 2022 ?
     
  5. Can you post a screenshot of the Program settings, Device options or Display options tab.

John EB
Forum Moderator

1 yes selectable mpg4 fails with a error 5 min before the end of rendering. with diskfull error
3 disks 1 is os and has 200G free 2 is data 400G free of 1T and 3 has 3T free of 5T and is connected by usb

1 year old msi laptop with 32G Memory 2 video cards (gpu selectable in program settings) before last patch mep 2022 it failed sometime with error hardware compiling disabled after paths no problem with that but now mpeg problem. videos with no picture or video fails (1h) after compiling 2 H at the last 5 min!!!!
5 how?

Apparaatnaam    DESKTOP-MPQR1R1
Processor    Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz   2.59 GHz
Geïnstalleerd RAM-geheugen    32,0 GB (31,8 GB beschikbaar)
Editie    Windows 10 Pro
Versie    21H1
Build van besturingssysteem    19043.1165
Ervaring    Windows Feature Experience Pack 120.2212.3530.0
 

johnebaker wrote on 11/2/2021, 5:30 AM

@Eelke-Schokker

Hi

i have removed some of the information from your computer specification that should not be published in the forum and also some unnecessary data.

. . . .  mpg4 fails with a error 5 min before the end of rendering. with diskfull error . . . .

Error -5 means the export aborted due to an issue either with an object/effect on the timeline at about the time of the abort or, in this case, the indicated disk full error.

However you have plenty of disc space free - are you trying to burn a Blu-Ray disc with MPEG-2 encoding?

How long is the project on the timeline?

Can you also answer points 3 to 5 of my previous request.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Chris-Chambers wrote on 11/2/2021, 11:30 AM

@Chris-Chambers

Good to hear, but wold you care to tell us how it was sorted? That information might well help other users.

Jeff
Forum Moderator

used wmv as my codec a small fix but I can now do my videos

Everything has a story

 

Processor    Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz   2.80 GHz
Installed RAM    16.0 GB
Device ID    04E783E5-8CC5-496A-B2FF-26DF8FCA845A
Product ID    00330-80000-00000-AA405
System type    64-bit operating system, x64-based processor

Name        NVIDIA GeForce GT 1030

Adapter Type        NVIDIA GeForce GT 1030, NVIDIA compatible

Adapter Description        NVIDIA GeForce GT 1030

Drive        C:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        118.20 GB (126,911,397,888 bytes)

Free Space        2.57 GB (2,764,509,184 bytes)

Volume Name        

 

 

Drive        D:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        922.19 GB (990,192,103,424 bytes)

Free Space        396.98 GB (426,257,313,792 bytes)

Volume Name        

 

Drive        E:

Description        Local Fixed Disk

Compressed        No

File System        NTFS

Size        931.39 GB (1,000,068,870,144 bytes)

Free Space        906.18 GB (973,004,546,048 bytes)

Volume Name        Local Disk

Eelke-Schokker wrote on 11/2/2021, 12:38 PM

@Eelke-Schokker

Hi

We need more information:

  1. In what way do the mpeg-4 and mpeg-2 codecs fail - are they not selectable, are they aborting the export and popping up an error message - what is the error message?
     
  2. What is your computer specification - see this topic for details of what is required and please quote the processor and graphics card/chipset make model in full.
     
  3. Which version number of Movie Edit Pro (MEP) as found under Help, About?
     
  4. Do you mean update ie a patch or upgrade, ie you went from MEP 2021 to MEP 2022 ?
     
  5. Can you post a screenshot of the Program settings, Device options or Display options tab.

John EB
Forum Moderator


Eelke-Schokker wrote on 11/2/2021, 12:41 PM

@Eelke-Schokker

Hi

We need more information:

  1. In what way do the mpeg-4 and mpeg-2 codecs fail - are they not selectable, are they aborting the export and popping up an error message - what is the error message?
     
  2. What is your computer specification - see this topic for details of what is required and please quote the processor and graphics card/chipset make model in full.
     
  3. Which version number of Movie Edit Pro (MEP) as found under Help, About?
     
  4. Do you mean update ie a patch or upgrade, ie you went from MEP 2021 to MEP 2022 ?
     
  5. Can you post a screenshot of the Program settings, Device options or Display options tab.

John EB
Forum Moderator



not error 5 but about 5 minutes before finishing
versi 21.0.1.92 ug 8463 Ka1

 

johnebaker wrote on 11/2/2021, 1:53 PM

@Eelke-Schokker

Hi

The error message you have posted is a generic one and is often caused by the same issue as Error -5 ie - the export aborted due to an issue either with an object/effect on the timeline at about the time of the abort or, in this case, the indicated disk full error.

Are the graphics drivers for the GTX 1650 up to date, the current version is 472.39 (30.0.14.7239) and the Studio version if you do not game on the computer?

Did you try the solution here and use an alternate way to export the video.

What are the settings I asked for in the Program Settings, Device options tab ie this dialog

If they are set to the Nvidia GTX 1650 try changing the settings to Intel UHD graphics or vice versa.

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.