I have Photostory Deluxe 2024. After completing a slideshow in the storyboard with pictures and audio, when exporting only the audio processes while the pictures are black (absolutely no video just sound). Regardless of the export resolution or file type, the same issue occurs. I had Photostory deluxe 2023 and the same issue occurred, so I purchased the 2024 version but no luck. My system info is as follows:
Device name DESKTOP
Processor Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz 3.00 GHz
Installed RAM 32.0 GB
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro
Installed on 1/15/2021
OS build 19045.3930
Experience Windows Feature Experience Pack
Graphic Card NVIDIA GeForce 9500 GT
Need help to get this program working correctly.
Thanks in advance for help.