Feedback on VPX 13 (.138) / MEP 2022 (.116) / Photostory 2022 (.101)

MAGIX_Redaktion wrote on 1/19/2022, 8:45 AM

Dear community,

We are happy to have released a new patch for Video Pro X13, Video deluxe 2022 and Photostory Deluxe 2022 today!

Feel free to give us any feedback on this in this post. We hope that the patches will make video editing easier for you and wish you continued fun! 😊

Best regards
MAGIX Team

Comments

me_again wrote on 1/21/2022, 12:51 AM

Greetings - re Movie Edit Pro patch 116

The Section problem I mentioned in your patch 111 announcment is still there.

... there is still the problem of Section as discussed here: https://www.magix.info/us/forum/creating-a-section-in-mep2022-21-0-1-104--1288852/

An easy way to replicate the issue is to load a photo into MEP 2022 111 and click on section. All is fine so far.

Then click on Camera.Zoom (or Size/Position/Rotation it doesn't really matter). All is fine still so far.

Next click on Section to re-open it and the image has returnes to FULL.

This has also been mentioned in the forum here https://www.magix.info/us/forum/creating-a-section-in-mep2022-21-0-1-104--1288852/?page=2#ca1735321

Especially interesting is the comment by @AAProds that quotes Magix Support:

Thank you for your message and the video. Unfortunately I can't replicate any problems with the section effect. When I cahnge the section of an object and then cahnge the section of another object, everything stays as I have set it. This is why I would like to check if resetting the program settings helps. 

Needless to say "resetting the program settings" does not help.

AndyW

"Just when I think I've learned the workrounds of MEP the bounders update it"

Aorus Z690 Elite DDR4 Motherboard, 12th Gen Intel(R) Core(TM) i7-12700K, 3600 Mhz, 12 Core(s) 20 Logical Processor(s), Intel(R) UHD Graphics 770, Corsair RM750 PSU, be quiet! Pure Rock 2 cooling, Nvidia GeForce RTX 2060 6144Mb GDDR6, 64Gb DDR4 UDIMM 3600MHz ram, System drive 500Gb 4.0NVMe M,2 SSD, dedicated video/audio drive 2Tb Gen 4 NVMe SSD, 2x 500Gb Local Fixed Disks (Music etc), USB3 expansion drive 1Tb, Audio Onboard ALC1220 Amp-Up, Windows 11 Home updated as and when, Movie Edit Pro 2022 Premium, Photo Manager Deluxe 13

marc-few wrote on 1/26/2022, 6:49 AM

Hi There all. I have use MEP for a long time now and have now got to a stage where this version 2022 is absolutely a pain to use. since renewing it in October 2021 I have issue after issue with this program. It constantly crashes, preview screen is always black and needs a program restart, all my drivers are up to date and now I don't know what to do except withdraw from this program and use another product. I like Magix software but Im now at a point that its become unreliable. I have at the moment reinstalled 2021 version, but I get no more updates as 2022 has taken over. I find that the product was good before 2022 update, so could I be looking for a refund on my update back in October please

Operating System: Windows 10 Home 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
                 Language: English (Regional Setting: English)
      System Manufacturer: Dell Inc.
             System Model: XPS 8930
                     BIOS: 1.1.9 (type: UEFI)
                Processor: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (8 CPUs), ~3.0GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16186MB RAM

   Card name: NVIDIA GeForce RTX 2060
        Manufacturer: NVIDIA
           Chip type: GeForce RTX 2060, Display Memory: 14072 MB
    Dedicated Memory: 5980 MB
       Shared Memory: 8092 MB
        Current Mode: 1920 x 1200 (32 bit) (59Hz)

 

toryn.-t wrote on 6/24/2022, 1:27 AM

All the best to you all. Since I've been using MEP for so long, I've now gotten to the point where this version 2022 is almost impossible to use. The program has been giving me problems ever since I renewed it in October 2021. All my drivers are up to date, and yet it crashes constantly and requires restarting, and now I have no other choice but to abandon it and try something else. Magix software has become unreliable for me as of late, but I like it. Currently, I've reinstalled the 2021 version, but I'm not getting any updates since it's been replaced by 2022. My assessment indicates the product was good before the October update, so if there is any chance I can get a refund for my purchase of the update in October, please let me know

emmrecs wrote on 6/24/2022, 3:52 AM

@toryn.-t

Perhaps if you tell us rather more about your computer's hardware and OS (see this post for the sort of info we need) together with rather more details about the exact problems you are experiencing you might find that other users will be able to suggest possible solutions to you.

A refund for a purchase made in October 2021 is not possible, sorry.

Jeff
Forum Moderator

Last changed by emmrecs on 6/24/2022, 3:52 AM, changed a total of 1 times.

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

emmrecs wrote on 6/29/2022, 5:58 AM

@Michael-S88

This thread is specifically about comments on certain patch releases for VPX, MEP and Photostory. You seem to be experiencing a problem with Music Maker and hence, nothing to do with this thread, sorry. Hence i have hidden your post.

Please create a new post in the Music Maker area of the Audio section of the forums, making sure to include a lot  more detail about exactly which version and Edition of MM you have, where you purchased the instrument and also more information about your computer (this post will show you what we really need to know).

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D