After having problems with Fortect anti virus my video de luxe 2026 will not open even although it seems to have downloaded properly. I an get an .exe file to download but it stalls. Windows 10 is operating system.
It is very difficult for fellow-users to directly help with this problem - we cannot see your computer, after all - but have you tried completely disabling your antivirus for the duration of the time it takes to download and install VdL 2026?
You say it stalls. At what precise point? The initial .exe file you download is a Downloads Manager, it is not the full program. When running, the manager downloads to your computer and then runs the actual program installer. Is this stall happening before any of this additional downloading takes place?
The more information you can give us, the more likely we are to be able to help you!
Jeff
Forum Moderator