Hi
I bought the program in 2012 now this does not allow saving as mp4 format asking for activation code (I can't find it anywhere) the program serial number is P2-Removed by Moderator
Regards. Timo Nieminen
You will see that the serial number has been removed from your post. This is because these are public, user to user forums and confidential data, like email addresses or serial numbers should never be posted here.
Exactly which Magix product do you have? You have chosen Movie Studio and the date you say you purchased it and the fact that your serial number begins with P2 could suggest this is a version prior to version 18, in which case please read this pinned post and follow the advice given there.
If your product is actually called Movie Edit Pro you have posted to the correct forum. But the age of your product means, I think, that the procedure for activating the mp4 codec in later versions (online, directly from within the program) is not available to you. In which case you will need to email infoservice@magix.net with FULL details of your product and ask that they send you an activation code.
Have you previously had the product installed and so, is this a new installation or a re-installation?
Jeff
Forum Moderator
Hi
. . . . does not allow saving as mp4 format asking for activation code . . . .
Movie Edit Pro, 2012 or 2013 (?) are obsolete and the paid for codecs are no longer available.
Depending on the computer specification, it may be possible to upgrade to the current version of Movie Edit Pro, now called Video deluxe, however the computer system requirements are higher than the version you have.
What is the specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are working with if this is a laptop.
John EB
Forum Moderator