Comments

johnebaker wrote on 1/11/2021, 8:09 AM

@vaughan-w

Hi

We need more information:

Are you getting an error message, if so quote in full please?

Which version and variant (Free, Plus or Premium) of Music Maker are you trying to register.

Your computer specification and Windows version - see this topic for details required.

If running Windows 10 check your Antivirus program is not blocking the program from accessing the Internet, if it is you will need to either turn it off or add an exception for the program to it.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.