Importing video from Icecream get no vocals

Jonathan-Lloyd wrote on 1/24/2020, 4:16 AM

When I use a a screen recorder such as IceCream Magix brings in the video but not the Audio. I get an error message which says, "Make sure the driver is not full or write protected. If you do not have authorization to write or read from this path, please contact the administrator." Any help please. Also when I use the Screen recorder in magix it also does not bring up the Audio. I do get audio when I import movies no problem. Magix 2020. AMD Rizen 32GB RAM Big SSD hard drive. I as a rule only have Magix open when using Magix.

Computer Specifications:
Processor: AMD Ryzen 7 1700X Eight-Core Processor 3.20 Ghz
RAM 32GB
2x Graphic Cards: AMD Radeon RX 570 Series Version 20.2.2 and NVIDIA GeForce 210 Version 342.01
Audio: AMD High Definition Audio Device / NVIDIA High Definition Audio / Realtek(R) Audio
Windows 10 Pro Version 1909, OS 18363.657
465GB SSD
BIOS: American Megatrends F50 27/11/2019

Magix Info:
Magix Movie Edit Pro Premium
Version 19.0.2.53 (UDP3)

Comments

emmrecs wrote on 1/24/2020, 5:17 AM

@Jonathan-Lloyd

Welcome to the Magix forums.

Thank you for the information you have provided. Unfortunately, it really isn't enough! Please read this post and give us ALL the information requested there. At the moment we don't even know exactly which variant of which Magix program you have!

In addition, since this MAY be a problem connected with Audio codecs, please download and install the free MediaInfo point it to one your IceCream files and post the results of the Text view here.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

CubeAce wrote on 1/24/2020, 6:25 AM

Hi Johnathan and welcome.

One thing to check, assuming you are running Win 10 and using the motherboards own sound card is that the mixer has the Stereo Mix input setting enabled. Quite often, the default setting in Win10 is off. It is needed to record any internal sounds produced by your PC while recording via a third party application.

If that is not the problem, giving the information Jeff has requested will save both us and you a lot of time.

Ray.

 

Last changed by CubeAce on 1/24/2020, 6:31 AM, changed a total of 1 times.

Windows 10 Enterprise. version 1909.OS Build 18363.720. Latest Bios update as well as latest hardware updates for Western digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard with Supreme FX inboard audio using the S1220A code. Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with 32GB of 2133MHz Corsair DDR4 ram. 1000 watt EVGA modular power supply. 2 x 320GB SSD drives striped for faster R/W times are my C: drive. 1 320gig Toshiba M2.1 drive. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives. Total 4TB. Three external WD drives for backup. NVIDIA G Force GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. 384 CUDA cores. Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared system memory 9967MB PCi Express x4 Gen3. Running MEP Premium 19.0.2.58

Jonathan-Lloyd wrote on 1/24/2020, 6:34 AM

Hi Ray, Thanks for taking the time to answer. Yes, it is windows 10. I will look into that and get back to both yourself and Jeff and let you know the out come.
Best, Jono

Computer Specifications:
Processor: AMD Ryzen 7 1700X Eight-Core Processor 3.20 Ghz
RAM 32GB
2x Graphic Cards: AMD Radeon RX 570 Series Version 20.2.2 and NVIDIA GeForce 210 Version 342.01
Audio: AMD High Definition Audio Device / NVIDIA High Definition Audio / Realtek(R) Audio
Windows 10 Pro Version 1909, OS 18363.657
465GB SSD
BIOS: American Megatrends F50 27/11/2019

Magix Info:
Magix Movie Edit Pro Premium
Version 19.0.2.53 (UDP3)

Jonathan-Lloyd wrote on 1/26/2020, 8:42 AM

Hi,

I've done various changes to try and get the sound to work.

Firstly I've updated my Magix Movie Edit Pro Premium to the latest version being 19.0.2.49 (UDP3).

I've enabled the Stereo Mix. However, I am using an external microphone which I know works as I use it for other Magix videos and have no problem with my sound.

I've downloaded MediaInfo and below is the result of the Icecream file.
General
CompleteName                     : C:\Users\RYZEN\Desktop\waggle2.mp4
Format/String                    : MPEG-4
Format_Profile                   : Base Media
CodecID/String                   : isom (isom/iso2/avc1/mp41)
FileSize/String                  : 7.81 MiB
Duration/String                  : 11s 767ms
OverallBitRate/String            : 5567 Kbps
Encoded_Application/String       : Lavf58.29.100

Video
ID/String                        : 1
Format/String                    : AVC
Format/Info                      : Advanced Video Codec
Format_Profile                   : Baseline@L4
Format_Settings                  : 1 Ref Frames
Format_Settings_CABAC/String     : No
Format_Settings_RefFrames/String : 1 frame1
Format_Settings_GOP              : M=1, N=12
CodecID                          : avc1
CodecID/Info                     : Advanced Video Coding
Duration/String                  : 11s 767ms
BitRate/String                   : 5369 Kbps
Width/String                     : 1920 pixel3
Height/String                    : 1080 pixel3
DisplayAspectRatio/String        : 16:9
FrameRate_Mode/String            : VFR
FrameRate/String                 : 25.156 fps3
FrameRate_Minimum/String         : 6.000 fps3
FrameRate_Maximum/String         : 30.000 fps3
ColorSpace                       : YUV
ChromaSubsampling/String         : 4:2:0
BitDepth/String                  : 8 bit3
ScanType/String                  : Progressive
Bits-(Pixel*Frame)               : 0.103
StreamSize/String                : 7.53 MiB (96%)
Codec configuration box          : avcC

Audio
ID/String                        : 2
Format/String                    : MPEG Audio
Format_Version                   : Version 1
Format_Profile                   : Layer 3
Format_Settings                  : Joint stereo / MS Stereo
CodecID                          : mp4a-6B
Duration/String                  : 11s 728ms
Duration_LastFrame/String        : -1ms
BitRate_Mode/String              : CBR
BitRate/String                   : 192 Kbps
Channel(s)/String                : 2 channel2
SamplingRate/String              : 44.1 KHz
Compression_Mode/String          : Lossy
StreamSize/String                : 275 KiB (3%)
Encoded_Library/String           : LAME3.10à
Default/String                   : Yes
AlternateGroup/String            : 1

What I'm trying to do is record my screen with sound. Then bring this into Magix Movie to work on. However, if I use Icecream Screen Recorder and bring the file into Magix I don't have any sound even if I split the sound from the movie. I've even tried to bring the sound recording into Magix Music Editor 3 but there is no sound wave. However, the recording does work in the windows default movie player - there is sound and video.

If I try and use the built in Magix Move sound and screen recording, I get a different error message as per the screen shot below. This screen shot also shows the files brought into Magix, from Icecream Screen Recorder, without any sound wave.

Thank you for your help and if you need any more information, please let me know.

Jonathan

 

Computer Specifications:
Processor: AMD Ryzen 7 1700X Eight-Core Processor 3.20 Ghz
RAM 32GB
2x Graphic Cards: AMD Radeon RX 570 Series Version 20.2.2 and NVIDIA GeForce 210 Version 342.01
Audio: AMD High Definition Audio Device / NVIDIA High Definition Audio / Realtek(R) Audio
Windows 10 Pro Version 1909, OS 18363.657
465GB SSD
BIOS: American Megatrends F50 27/11/2019

Magix Info:
Magix Movie Edit Pro Premium
Version 19.0.2.53 (UDP3)

johnebaker wrote on 1/26/2020, 9:14 AM

@Jonathan-Lloyd

Hi

From the MediaInfo data the audio data looks fine.

I assume you are using the Pro version of Icecream - is this correct?

When you installed Icecream did you allow it to install codecs? If so then this has probably change the preferred codecs that Movie Edit pro (MEP) uses, and MEP cannot use those installed by Icecream - you can try re-installing MEP and if offered select Repair.

If you did not install the codecs, have you followed this article on Icecream to set your audio recording from the mic and PC correctly.

I cannot find any information about the recording parameters for Icecream, the website, app and manual are sparse on details,.

However the MediaInfo data suggests that the frame rate is Variable (VFR) and is varying between 6 fps to 30 fps - this can lead to 'speed' issues in exported video - MEP prefers a constant framerate, AFAICS there is no option to set this.

IMHO you need to be looking at a better screen recording software or try using the MEP screen recording feature.

HTH

John EB

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Jonathan-Lloyd wrote on 2/4/2020, 8:21 AM

Many Thanks John,

I played with the settings and have now gotten it to work. Still can't import IceCream video in to Magix. I can leave that for now and crack on with what I want to do.

Best, Jono

 

Computer Specifications:
Processor: AMD Ryzen 7 1700X Eight-Core Processor 3.20 Ghz
RAM 32GB
2x Graphic Cards: AMD Radeon RX 570 Series Version 20.2.2 and NVIDIA GeForce 210 Version 342.01
Audio: AMD High Definition Audio Device / NVIDIA High Definition Audio / Realtek(R) Audio
Windows 10 Pro Version 1909, OS 18363.657
465GB SSD
BIOS: American Megatrends F50 27/11/2019

Magix Info:
Magix Movie Edit Pro Premium
Version 19.0.2.53 (UDP3)