Installing Instruments from shop,not showing in program

JED979 wrote on 8/5/2020, 12:03 PM

'Century Guitars' instrument showing as complete in 'Install your content list' in shop, but nothing showing in program instrument list at all. All other instruments installed ok.

Comments

johnebaker wrote on 8/5/2020, 1:19 PM

@JED979

Hi

Is this with Music Maker (MMM) 2020 v28.x.x.x or Music maker 2021 v29.x.x.x?

If MMM 2020 try logging out of the store, close and restart MMM and then log back into the store again.

If MMM 2021 then see this bug list - you may be affected by item 2.

HTH

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

JED979 wrote on 8/5/2020, 2:28 PM

Hi John , I have 2021 v29.0.1.16, item 2 looks like the problem hope they fix it soon.

browj2 wrote on 8/5/2020, 2:37 PM

@JED979

Hi,

Try this. Go to the Program Settings, General Settings, and press on the Cleanup Store button. When Music Maker restarts, you will have to log in again. Then check. If Century Guitars doesn't show up under instruments, check under Downloads and if there, try downloading and installing it again.

John CB

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

JED979 wrote on 8/6/2020, 12:22 PM

Hi, tried all you suggested, but still no Century Guitars in Instruments. thanks for trying.

JED979