Intel QSV gone

terrerad wrote on 1/6/2021, 3:05 AM

Hi,

I have been editing with Video Pro X 11 and outputting MP4s with the Mainconcept encoder and the AVC encoder set to Intel QSV. I use a dedicated Nvidia card with an Intel 4600 chipset as iGPU. The Intel 4600 is set in the program display options. No drivers have been changed. The Intel QSV option has disappeared and now shows only CUDA. Quick Sync encoding is still working in Handbrake. Does anyone have any ideas how I can get the Intel QSV option back? Thanks for reading and any assistance..

Comments

CubeAce wrote on 1/6/2021, 4:53 AM

@terrerad

Hi.

If nothing has changed on the computer, have the source files been acquired using newer technology such as a new camera or new bit of software? Or have you altered the export settings from a camera previously exporting in another format?

There seems to ba a lot of forums with this question being asked from other people about Quick Sync and mainly related to trying to get it to work with older processors.

Ray.

 

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johnebaker wrote on 1/6/2021, 6:49 AM

@terrerad

Hi

. . . . No drivers have been changed . . . .

Did you have any updates for Windows or VPX 11 between working and not working?

As you have a CUDA option this would suggest you are using an older Nvidia graphics card - what is your computer specification - see this topic for details of what is required and put them in your Signature - see mine below for an example?

. . . . No drivers have been changed . . . .

What the drivers version are installed?

Note: do not update the drivers you will lose the 'CUDA' (actually NVCUVENC) capability - it is no longer supported in driver versions after v338.10 .

Does Hardware Acceleration work when using the CUDA option?

In the program settings, Import/Export tab try changing the export codec back to Default, close the program and then restart, change back to the MainConcept codec and see if the QuickSync option returns.

John EB
Forum Moderator

Lateral thinking can get things done!

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terrerad wrote on 1/6/2021, 9:57 PM

Hi Ray and John,

Thank you both for your quick responses. It turns out it seems to be a monitor configuration that was the problem. Under "Program Settings", I now have "Video output to external device" set to Monitor 1@ Intel (R) HD Graphics 4600 and the "Video mode" set to my GeForce card. Once I had configured it this way the option for the Intel QSV codec reappeared. This way, I can use the extra power of the Nvidia card for editing and the extra speed of Intel QuckSync for rendering. Thanks again for your assistance.

johnebaker wrote on 1/7/2021, 4:36 AM

@terrerad

Hi

Thansk for the feedback - good to know you have the feature back.

John EB.

 

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Scenestealer wrote on 1/7/2021, 5:29 AM

@terrerad @johnebaker @CubeAce

Hi

I now have "Video output to external device" set to Monitor 1@ Intel (R) HD Graphics 4600 and the "Video mode" set to my GeForce card. Once I had configured it this way the option for the Intel QSV codec reappeared.

How did you "set" the output to external device? This usually changes without user input when you set the "Video Mode" to your discreet Nvidia card. I presume you have not also ticked the box to "activate the output" as this is not recommended as it can load up the system during preview of the timeline.

The loss of QSV in VPX is usually because the onboard Intel HD graphics is disabled because the motherboard is not connected to a monitor input, or that VideoProX.exe is set to favour the Nvidia card in the "Display>Windows Graphics Setting>Advanced" section of Windows10.

Peter

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terrerad wrote on 1/7/2021, 11:41 AM

Hi Peter,

I have been working with a one monitor setup for quite some time and somewhat surprisingly able to use the Intel QSV codec without the motherboard connected to a monitor input. With a two monitor setup, the QSV option disappeared until I arranged the monitor setup to what I mentioned previously. You are correct in that the output to external device changed without my input and that I did not tick the box to "activate the output". I am not sure why any configuration of a two monitor setup didn't work for me but I am satisfied that it will now function correctly.