License for iZotope Plugins

fbc.dunn wrote on 4/29/2026, 2:36 PM

It is my understanding we were to receive the license keys for the iZotope plugins that came with our purchase of SoundForge Pro 18. However, we received no email that included any license keys. We have tried in vain multiple times to contact support and all we get is an AI response telling us the same thing over and over. So, can anyone direct us to how we can obtain the keys to actually register the iZotope plugins?

Regards.

Comments

rraud wrote on 4/29/2026, 3:49 PM

Hi @fbc.dunn. the iZotope activation codes should be in the same email as the Sound Forge activation serial code. The iZ plug-ins need to be activated though iZotope. It you did not get any email from Magix, check your spam/junk folders. Otherwise, try Magix sales support: https://www.magix.info/us/support/ and/or try email them at: infoservice@magix.net or sales@magix.net .
As you may be aware, BorisFX recently acquired Sound Forge, Acid Vegas, ect.. Magix is still responsible to support the versions they published though. If you purchased SFP-18 just recently, contact BorisFX and they will probably give you Sound Forge 2026 which was just published. It appears to be the same as SFP-18 with some bug fixes and still includes the iZ Elements plug-ins.