Comments

THOMAS-LINNERTZ wrote on 10/30/2025, 11:59 PM

After reloading it, it still won't run

SP. wrote on 10/31/2025, 5:04 AM

@THOMAS-LINNERTZ Error message?

johnebaker wrote on 10/31/2025, 5:48 AM

@THOMAS-LINNERTZ

Hi

We need more information to help diagnose the issue(s) you are having:

The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are working with if this is a laptop.

I would suggest you put this information in your profile signature so we do not have to keep asking for it.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

THOMAS-LINNERTZ wrote on 10/31/2025, 12:38 PM

INtel Core Unltr 9 288V (3.3o GHz)

32GB Ram

Intel Ard Graphics

64 bit os

display 1900 x 1200

SP. wrote on 10/31/2025, 2:34 PM

@THOMAS-LINNERTZ And the error message?