Good day to you all,

I've been for weeks waiting on responses from Magix support team with no response.

The problem is I followed tutorials on a known issue with the software crashing on startup, deleting data in %appdata% and at the same time reinstalling the software.

I've had no success in fixing the immediate crash of the software and am out of options, the error is linked to GPU-related matters based on the error message.

Since having no success updating the software, no success with reinstalls and following the information provided, I contacted support directly with no success or responses.


The affect, is that I just threw money are software that does not work.

Does anyone know alternative options to try and get this working or to get support to respond?