@k.horseman

Hi

We need more information:

Computer specification, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Is the computer connected to and access the internet?

Is the Antivirus/Firewall blocking Movie Edit Pro from accessing the internet?

John EB
Forum Moderator