CubeAce wrote on 11/30/2022, 2:51 AM


Hi and welcome to the user to user forums.

As such there are no Magix staff here to help you with problems of this nature.

Did you create a Magix user account at the main Magix website and register your product there?

If not I think that should be your first step. Once logged in, then you can see if the program is activated, try opening the program again. The best way to activate the program is to copy and paste the activation code including the first two letters into the activation box of the program.

If you have further problem or you have already done all of this please come back with more details but no personal data such as activation codes or your own computer ID as such information on a public forum can be information for hackers.

If you prefer to get in touch with Magix staff there should be a direct link to them in your Magix user account.

Do not confuse the account you created to be able to interact with this forum. They are separate user accounts.




Last changed by CubeAce on 11/30/2022, 2:53 AM, changed a total of 1 times.


Windows 10 Enterprise. Version 22H2 OS build 19045.4291 Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 1x WD RED 2TB drive for latest footage storage. Total 21TB of 6 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 551.23. - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MEP Premium and VPX (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver

VXP 14, MEP 2022, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Pro.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 11/30/2022, 3:11 AM



Try disabling your antivirus Folder/Ransomware protection feature, start the program and activate it.. Close the program and restart it.

If this works then you need to add an exception for the program to your antivirus program Folder/Ransomware protection feature - how you do this will depend on the antivirus software.

Right click the program shortcut and select Run as Administrator then activate the program and restart it

If neither option works then we need more information:

Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a laptop. 

I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Are the graphics card drivers up to date?

John EB
Forum Moderator

VPX 15, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 22H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.