Comments

emmrecs wrote on 6/9/2020, 4:24 AM

@Len-Marx

Welcome to the Magix user to user forums. As such, I suspect no-one here can help you with your activation problem. You need to use the Support button in the header of any forum page to raise a Support Ticket.

Also, depending upon which exact version of OSX you are running, are you aware of this pinned post?

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

Len-Marx wrote on 6/9/2020, 4:28 PM

Thanks Jeff. I'm getting really frustrated. Going through the Support Ticket just loops me around to "help yourself" that fails. Cannot get anyone on the phone or email making my investment worthless. Not sure how to proceed but too expensive to give up.

emmrecs wrote on 6/10/2020, 4:17 AM

@Len-Marx

Try this page to contact Sales.

You didn't mention whether you were affected by the problem with OSX Catalina?

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D