Not able to import .mov files into magix

Nitin-Shah wrote on 2/5/2020, 2:06 AM

When I try to import .mov files in magix, it asks for activation. When I click the button to restore activation, I am taken to a page where I am asked the order id. I am not able to locate the order id. I have a subscription of Magix movie edit pro premium. Registered email id is Email address removed by Moderator

Maxic Movie Edit Pro Premium Version: 19.0.1.31 (UDP3) on Windows 10

Kindly help

Comments

johnebaker wrote on 2/5/2020, 3:20 AM

@Nitin-Shah

Hi and welcome to the forum.

Please do not post any confidential information such as email address, order numbers, serial numbers etc in the forum.

We need more information, see this topic for what is required, in particular the variant of Movie Edit Pro you have and a screen shot of the message you are seeing would also help.

John EB

Forum Moderator

 

 

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.