Preview window control buttons gone - Movie Studio 18

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Becc-Dishon wrote on 5/14/2022, 11:48 AM

@Becc-Dishon

Hi,

I suggest reinstalling the program.

John CB

Have done that but nope... no different. I think it's a colour issue purely, something to do with white.

 

johnebaker wrote on 5/14/2022, 2:03 PM

@Becc-Dishon

Hi

Check if you have any Windows settings, Ease of access options such as High Contrast etc turned on.

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Scenestealer wrote on 5/15/2022, 7:27 PM

@Becc-Dishon @CubeAce @browj2 @johnebaker

Hi

If you tried changing the program settings in the Display section of MS18 and set the video mode to Microsoft WARP rather than to the Intel graphics and that didn't help.Then try changing the same setting to CPU.

I think some of us are mistaking the OP's product for MEP / MMS2022, when it is actually the equivalent of MEP2021 which did not have the "Multi GPU" feature that came with the Infusion engine 3 in 2022, so there will not be the choices Ray quoted above.

MS18 / MEP2021, AFAIK, was not optimised for Windows11 and may not have had full support for the Intel Iris Xe graphics, as I seem to recall a note in the earlier programs specification notes that said something like "Iris Xe graphics - coming soon".

This may explain some of the strange GUI behaviour

Peter

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

Becc-Dishon wrote on 5/16/2022, 6:40 AM

@Becc-Dishon @CubeAce @browj2 @johnebaker

Hi

If you tried changing the program settings in the Display section of MS18 and set the video mode to Microsoft WARP rather than to the Intel graphics and that didn't help.Then try changing the same setting to CPU.

I think some of us are mistaking the OP's product for MEP / MMS2022, when it is actually the equivalent of MEP2021 which did not have the "Multi GPU" feature that came with the Infusion engine 3 in 2022, so there will not be the choices Ray quoted above.

MS18 / MEP2021, AFAIK, was not optimised for Windows11 and may not have had full support for the Intel Iris Xe graphics, as I seem to recall a note in the earlier programs specification notes that said something like "Iris Xe graphics - coming soon".

This may explain some of the strange GUI behaviour

Peter

Hi, this is what we think here now. It's not logically anything else we can try.

And like I said it hasn't caused any massive problem for editing.

I'll see if an update fixes it at some point.