johnebaker wrote on 11/25/2021, 5:46 AM



We need more information:

  1. Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it.
  2. Are the graphics card drivers up to date?
  3. A screen shot of the Program settings, Display options or Device options tab.
  4. Download and install MediaInfo and analyse one of the source video clips and post the results, see this tutorial if you are not familiar with MediaInfo  on how to setup MediaInfo and analyse a video clip.  

John EB
Forum Moderator

VPX 13, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2022.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom, Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.