Problem: Unmanaged Exception (0xe06d7363)

DKD wrote on 1/30/2020, 9:02 AM

After installing and activating Vegas Pro 17, I couldn't open it because technical problem as following:

I don't know how to contact technical support from Magix, please help me. Thank you very much.

Extra Information

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 17.0 (Build 387)
   Problem:             Unmanaged Exception (0xe06d7363)
   Fault Module:        C:\Windows\System32\KERNELBASE.dll
   Fault Address:       0x00007FFCE0FBA839
   Fault Offset:        0x000000000003A839

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 17.0\vegas170.exe
   Process Version:     Version 17.0 (Build 387)
   Process Description: VEGAS Pro
   Process Image Date:  2019-12-06 (Fri Dec 06) 07:51:16


emmrecs wrote on 1/30/2020, 11:02 AM


Please follow the procedure in this pinned post. You can then use the "Support" button in the header of the linked forum page to contact Magix.

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