Trying to find my soft wear serial number in my account
serial number
jerome-dickens
wrote on 1/9/2021, 9:19 PM
Comments
emmrecs
wrote on 1/10/2021, 4:55 AM
Welcome to the Magix user to user forums.
If you have logged into your Magix Account, gone to My products and cannot find the information, you will need to email infoservice@magix.net and request their help.
HTH
Jeff
Forum Moderator
jerome-dickens
wrote on 1/10/2021, 8:39 AM
Thank you very much.
jerome-dickens
wrote on 1/10/2021, 8:48 AM
I'm going in circle. I downloaded my pro x4 on line, that's WHERE I WAS ABLE TO GET MY SERIAL NUMBAL FROM. I have no box with this the serial number. Help.
SP.
wrote on 1/10/2021, 9:22 AM
@jerome-dickens Where did you download Samplitude Pro X4 from?
jerome-dickens
wrote on 1/10/2021, 11:28 AM
Magics web site
jerome-dickens
wrote on 1/10/2021, 11:32 AM
Someone showed me where to go and find my serial number, but i can't seem to find that site. It shows the ver and serial number under the the soft wear that i have.
johnebaker
wrote on 1/10/2021, 12:31 PM
Hi / Oi
Please do not hijack another user's topic that is not related to the product or the problem you are having.
Vegas Products have their own forum; Please see the "Important Posts" at the top of this forum.
Google translate
Não roube o tópico de outro usuário que não esteja relacionado ao produto ou ao problema que você está tendo.
Vegas Products tem seu próprio fórum; Por favor, veja os "Postagens importantes" no topo deste fórum.
John EB
Forum Moderator / Moderador do fórum
SP.
wrote on 1/10/2021, 1:22 PM
johnebaker addressed the user Silvia-Beltrami, not you.
You just need to go to https://www.magix.com/us/support/my-service-center/ and log into your account and go to "My Products" and there you will find your Samplitude Pro X4 serial. emmrecs already wrote this in his post https://www.magix.info/de/forum/serial-number--1264001/#ca1625073
johnebaker
wrote on 1/10/2021, 1:33 PM
Hi
As @SP. has commented the remark was not aimed at you - do you want to edit/delete your last comment or shall I hide it?
Follow the instructions @emmrecs gave you in the very first response and @SP. has informed you above - if your product is not listed there then contact Magix Support through the Support link at the top of the page - following this guide. Do not expect an immediate answer as Germany is in total lockdown.
John EB
Forum Moderator
browj2
wrote on 1/10/2021, 1:36 PM
Hi,
When you purchase through Magix online, you get an email with the serial number and instructions for downloading. There may be more than one serial number if third party programs came with it.
Check your emails and your spam box.
John CB
jerome-dickens
wrote on 1/10/2021, 2:01 PM
The thing is browj2 is that my pc crashed, loaded everything over... had no serial number for pro x4. But thanks
jerome-dickens
wrote on 1/10/2021, 2:02 PM
johnebaker Done. it's deleted. Thank you.
browj2
wrote on 1/10/2021, 9:30 PM
Did you at least activate Samplitude Pro X4 with your serial number?
If so, it would be registered in your account, as has already been indicated.
Did you look in your account?
John CB
jerome-dickens
wrote on 1/10/2021, 10:26 PM
Yes the activation code is in but the serial number is what i need, I didn't but it in a box i got on line. my pc crashed and i had to reload everything. The thing is, I don't remember who but i got help from a magix member who directed me to my account and there it was my pro x4 with the serial sitting right under it.. I'm only able to get to my membership not my account. Hey but thanks any way.
johnebaker
wrote on 1/11/2021, 9:09 AM
Hi
. . . . Done. it's deleted . . . .
Thank you.
. . . . i got help from a magix member who directed me to my account and there it was my pro x4 with the serial sitting right under it . . . .
Using your web browser, browse to magix.com, click the My Account icon top right
Login with the email address and password of your account
Select My Products
There you should see your registered product(s) serial number(s) and download link(s).
John EB