The Activation Code Is Incorrect

Melda-Gultom wrote on 2/22/2021, 7:56 PM

I purchased MAGIX EDIT PRO PLUS 2021 from the official website on January, but it seems I missed the registration step since I believe I didn't get notification of that. I recently wanted to download additional program but couldn't do it because it says the activation code is incorrect and the serial number isn't registered. I'm trying to contact the customer service but there's no email support. Anyone has the same issue as me??


browj2 wrote on 2/22/2021, 9:32 PM

I'm trying to contact the customer service but there's no email support.



When you purchased, you would have received an email right away with the activation code. Check your spam box.

See this.

John CB

John C.B.

VideoPro X(12); MEP2021 Plus; MM2021 Premium; see About me for more.

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Melda-Gultom wrote on 2/24/2021, 10:04 PM

update: I finally sent email to the service team and they responded right away. Will hear from them for further information in few days. Hopefully there will be any solution.

John-Chiara wrote on 2/25/2021, 11:47 AM

I hit an activation code but it isn’t in the format that the registration box requires..which is for a serial number..starting with ‘P’ Activation code fir trial starts with ‘TRIALC.’