the file format of "" cannot be read.

Jeff-Martin wrote on 1/24/2020, 5:34 PM

please make sure the drive is not full or write protected.

Just downloaded the trial version of this and trying to open the video to edit it.

I get the above error. Video works fine when playing back in Quicktime.

Any ideas why its not working? Windows 10 Pro Intel i7 16GB Ram, plenty of HDD space.

also here is mediainfo information:




CubeAce wrote on 1/24/2020, 7:17 PM

Hi Jeff.

If the video is from an iPhone check that the file does not have a variable frame rate because if it has MEP can't use it. First it would have to be converted to constant frame rate using a program like Handbrake.

If this doesn't help your problem please read the guidelines for the forum in the sticky threads above and provide all the info asked for. This will save a lot of time and possible guesswork from the members here trying to help you.


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johnebaker wrote on 1/25/2020, 1:09 AM



We need more information, your computer specification and a more detailed MediaInfo analysis, from the Text view, the info you have posted does not give us the required details - see this topic for the information required.

John EB

Forum Moderator

Last changed by johnebaker on 1/25/2020, 1:10 AM, changed a total of 1 times.

Lateral thinking can get things done!

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