What has Magix done to all of these once great products????
I had used Sound Forge since the time it was initially developed. Years before even Sony acquired the company. Over many years, as my production needs grew, Sound Forge kept up with the times. I added Acid and Vegas to the software I owned and used all 3 almost on a daily basis.
I had high hopes Magix would do something wonderful with these products. Unfortunately, the company has simply ran the software and the brand into the gutter. Acid 7 was a powerhouse but sadly it remained 32 bit. Now Magix offers Acid 9 Next. The program is horridly unstable and filled with bugs. Crashes occur regularly even after installing onto a brand new SSD drive with Nothing on it other than a Windows install. Things got so bad I had to abandon Acid and teach myself how to use a new DAW.
Next to start going was Vegas. I used to use Vegas for mixdowns. It once was just as powerful a multi track audio workstation as it was a video editor. I understand why the company made it more of a one note Video Edit program and i admit out of the 3 programs this is the most stable. Though I never really use it now as it is a bit of a resource hog even just for multi track audio.
Sound Forge was always my "go to." It was amazing when it first came out. Finally a program for Windows that rivaled Mac's dominance over the audio and music industry. So today, I thought I would give Sound Forge Pro another chance to see where its at. With ONE file open attempting to use ONE VST (izotope Ozone 9 Standard - brand new upgrade from Ozone 8), Sound Forge hung then black windowed then crashed. Thank goodnes I only tried a Trial version.
The truth is, there is better freeware / open source programs than what Magix is offering. The company seems more interested in adding to the price of their products (Acid Next - Sound Forge Studio - etc) rather than creating solid builds. Even more illogical is that they don't archive previous builds so that a customer can go back to a prior version if the new build causes issues! I had to go into my registry to prevent Magix programs from constantly trying to update fearing the next build would be worse. The one HUGE mistake I had was not keeping the install file for Acid 9 PRIOR to the 9.0.124 - it has been from that build forward that everything started falling apart.
Being told "their working on a fix" by a forum moderator when money and time has been wasted is NOT how to build customer loyalty. I stick with izotope plugin because they run effortlessly every time. I use EastWest for my VSTi need because they are robust and, more important, offer CHAT to its customers... and the people you chat with are the ones who CREATE the software. So when I couldn't get an instrument articulation accurate, I was able to chat right away and was able to immediately trouble shoot with someone who knew what they were talking about!! Oh, and none of their products have EVER crashed. I'll still check every now and then hoping Magix releases a solid build. After all, I have been used to the GUI for 20+ years now. But I have work that has to get completed So I gave in and got Pro Tools for audio and Reaper (which is incredible at handling whatever you throw its way - MIDI or audio wise).
If Magix ever actual FIX the problems would I consider using Acid, SF, and Vegas again? If it happened within a month or two, probably. But once I'm committed to something it's hard to drag me away. Once I get comfortable with Pro Tools and Reaper, I'll stay with them for years.
Anyway, those are the thoughts of a once loyal customer.