rraud wrote on 1/23/2021, 4:49 PM

There is no free phone support. Perhaps your fellow SF users on this forum can help if you can more specific about your issue. See the sticky at the top of the forum.
btw, this is a users forum and no one here (including the moderators) is a Magix employee with and has access to serial numbers and customer info.
See this recent post for instructions submitting a support request. it's a bit confusing..

Otherwise contact Magix Customers Service on-line which handles activation issues... and.. welcome to the Magix Sound Forge users forum @Julia-Bikbova.