@Ralph_S

Hi Ralph

. . . . Mercalli V5 Enhance  . . .

I assume you mean the Mercalli Picture Enhanzr RT plug-in, I have no issues with using this plug-in - exports are fine however a little slow, even with hardware Acceleration helping.

Is the clip where the crash occurs the first one to have the plug-in applied?

What is your computer specification see this topic for details required?

John EB
Forum Moderator

@Ralph_S

Hi Ralph

. . . . Mercalli V5 Enhance  . . .

I assume you mean the Mercalli Picture Enhanzr RT plug-in, I have no issues with using this plug-in - exports are fine however a little slow, even with hardware Acceleration helping.

Is the clip where the crash occurs the first one to have the plug-in applied?

What is your computer specification see this topic for details required?

John EB
Forum Moderator

John, yes that is the plug-in I had used. But, now I have additional results. As I mentioned I was going to test a version of the project that had not been optimized with that plug-in. That "non-optimized" version burned without any problems, so I knew my "system" was not the problem. Then I went back to the version of the project that had crashed twice previously toward the end of the initial "mixing down" phase. This time it burned a DVD without any issues! At this point, it is hard to point to a cause of these intermittent crashes.(?)

One thing I should have noted in my previous comment is, I did not do any further edits or changes to the project that had crashed. All I did was just to load it for the third time and start the burning process.

@Ralph_S

Hi Ralph. Have you checked the system requirements for that plug-in?

You still do not have your current system build, or program details, or system operating version info in your signature.

Ray.

Ray,

Without knowing what is the most useful information, here is a laundry list:

• Microsoft Windows 10 Pro Version    10.0.19042 Build 19042
• Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz,
• Memory (RAM)    32.0 GB
• NVIDIA GeForce GTX 1650
• Intel(R) UHD Graphics 630
   

Irrelevant data removed by Moderator

I that what you needed?

@Ralph_S

Hi

I have taken the liberty of tidying up the data required, if you could also put the above data in your Signature and the full name of the program you are using and version number and you hard drive size(s) - I could not see these in the data you posted - if I missed them, my apologies.

Check that the Intel UHD 630 is available and being used by VPX.

John EB
Forum Moderator.

John,

Thanks very much.

• Microsoft Windows 10 Pro Version    10.0.19042 Build 19042
• Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz,
• Memory (RAM)    32.0 GB
• NVIDIA GeForce GTX 1650
• Intel(R) UHD Graphics 630
• Magix Video Pro X v 18.0.1.89
• SSD 1TB
• I don't know how to tell if the UHD 630 is being used by VXP? Let me know and I will update that info.

I have one other report of crashes that are associated with using two monitors, but I will put this in a new thread.

@Ralph_S

I don't know how to tell if the UHD 630 is being used by VXP? Let me know and I will update that info.

Go to the Performance tab in Task manager and you should see graphs for GPU0 (= UHD630) and GPU1 (= GTX1650) just report what percentage load on the respective GPUs you see when playing a typical timeline and when exporting - a screenshot of Task Manager will tell us the most.

If you only see (activity on) the GTX 1650 then the HD630 might not be activated in the Bios.

Peter

@Ralph_S

Hi Ralph.

If the Intel GPU is active on your system the GPU should show up in your VPX Settings \ Program Settings \ Display options section and be set up like this.

Also in Windows Graphics settings Windows should have this setting.

Ray.

Hi,

I haven't burned a disk often in the last couple of years and I didn't burn directly to DVD/BR. I always click on "Encode in directory" and, once done and I saw that the files worked, then I went to File, Burn CD/DVD, Burn copy of an already created video disc. This opened Speed burnR. I see that this option has disappeared in VPX12. Has anyone found a workaround other than opening Speed.exe directly?

@Ralph_S

I presume that this is what you do, or are you going directly to disk after encoding?

As an alternative to directly burning a problematic project, you may want to export to mxv, import that to a new project, set up chapters (movies/chapters), and burn from there.

John CB

@Shukri-Samater

And why are you posting here? This is not the Vegas forum and this thread is about Video Pro X.

@Shukri-Samater

As @browj2 says, your post has nothing to do with the subject of this thread, and it is about one of the Magix Vegas range of products. Please read this pinned post.

Your post has been hidden because it is not relevant and is in the wrong forum.

Jeff
Forum Moderator

@Ralph_S

Hi Ralph.

If the Intel GPU is active on your system the GPU should show up in your VPX Settings \ Program Settings \ Display options section and be set up like this.

Also in Windows Graphics settings Windows should have this setting.

Ray.

Ray,

Thanks for this. Looks like I was not using the Nvidia GPU, and the "Video Mode" was not selected. Need to make some changes to my settings. Also, in the Windows Graphics Settings, I had to add VPX. Just curious why you recommend the setting of "Let Windows Decide", instead of using the Nvidia card?

BTW, I can't seem to insert a screenshot into this thread. What am I missing?

Hi,

I haven't burned a disk often in the last couple of years and I didn't burn directly to DVD/BR. I always click on "Encode in directory" and, once done and I saw that the files worked, then I went to File, Burn CD/DVD, Burn copy of an already created video disc. This opened Speed burnR. I see that this option has disappeared in VPX12. Has anyone found a workaround other than opening Speed.exe directly?

@Ralph_S

I presume that this is what you do, or are you going directly to disk after encoding?

As an alternative to directly burning a problematic project, you may want to export to mxv, import that to a new project, set up chapters (movies/chapters), and burn from there.

John CB

John, I always go to the "Burn Disc" icon in the top right of the VPX window to burn discs when I am optimizing projects. Once the movie is optimized, and I have a need to burn multiple discs, or want to save the project for future burning, then I burn to a folder.

@Ralph_S

Hi Ralph.

Setting the program to 'High Power' virtually stops any use of the Intel GPU within VPX. Selecting 'Power Saving' reduces the amount the nvidia card seems to be able to help. 'Let windows decide' at present seems to get the best balance between using both GPUs and their interaction with the CPU. This is assuming you have also activated the 'Hardware-accelerated GPU scheduling' above that setting. These settings have changed over time with different versions of MEP and some Windows updates so may change again at some future point. At present the one's I've outlined seem to work best on my system. The results may vary system to system depending on the hardware in use.

When you reply in a thread and want to insert an image, look for the blue circle above with the upward facing arrow. That allows you to select an image from a selected folder on your computer. To add video from YouTube just put the code into the box that appears when you use the chain link symbol.

Ray.

@Ralph_S

Hi

. . . . I always go to the "Burn Disc" icon in the top right of the VPX window to burn discs when I am optimizing projects. Once the movie is optimized, and I have a need to burn multiple discs, or want to save the project for future burning, then I burn to a folder. . . . .

I use an alternative method - Burn to a rewriteable DVD (DVD-RW) or BD (BD-RE) for testing as quite often I find a small issue or dont quite like the look of an effect on the 'big screen' (looks alright on the PC!) and go back and modify and re-burn to DVD-RW.

Once the movie is as I like I use Nero - any other disc burning porgram such as ImgBurn can be used, to duplicate the DVD-RW to DVD-R discs specifying as many copies as I need + a Master to keep for archiving - kept in a cool dark cupboard, and then recycle the rewriteable disc for the next project..

Saves a lot of time and no wasting discs if there is a need to change something.

John EB

Good, idea. Thanks.

@Ralph_S

Hi Ralph,

What I meant was, click on Encode in directory instead of the burn icon:

This will encode all files required for the DVD/BR below a folder but will not go to the next step of opening Speed burnR.

My question was, what is the workaround now that the "Burn copy of an already created video disc" item has been removed from the File menu.

In the distant past, I had problems when I used the burn button instead of encoding to a directory first and then stopping.

In your case, it seems that the problem is in the encoding, but you can try just encoding to see.

John CB

OK, after a few successful tries to burn both DVDs and Bluray discs, I used the Image recorder to create an ISO file. It has crashed twice. Below are some of the last errors, there were many more, in the log file. Are these helpful to point to the problem?

2020/12/06 22:26:11 [FATAL]   [MxOfxConverter]: ofx_convert::GpuCpuLock::completeOCL invalid image conversion type for 0000000000000000
2020/12/06 22:26:26 [FATAL]   [MPEGIntel]: AudioCallback::confirm: MuxDataError |muxer type=BDMV |DP4 errno=0x04010BC0: Error 3008: not enough data to multiplex |where=DP4MetaMuxer::MuxData called MuxData |input buffer address=0x0000000036EC03F0, size=1536 |stream=AC3
2020/12/06 22:26:26 [FATAL]   [MPEGIntel]: BluRayH264DiscPipeline::EncodeAudio position 60378718: EncodeError |CInfoException (0x80004005) - bufstream::confirm failed |Media Foundation AC-3 |where=MediaFoundationEncoder::Encode called EncWrite |input buffer address=0x0000000120BEF5E0, size=6408
2020/12/06 22:26:26 [FATAL]   [MPEGIntel]: MuxDataError |muxer type=BDMV |DP4 errno=0x04010BC0: Error 3008: not enough data to multiplex |where=DP4MetaMuxer::MuxData called MuxData |input buffer address=0x000000014AB17060, size=217750 |stream=AVC
2020/12/06 22:26:26 [FATAL]   [Export - Engine]: Bounce: CInfoException: 0x80040010 - export->WriteAudioBuffer
2020/12/06 22:26:26 [FATAL]   [DiscMaker]: SetTrackInfo: CInfoException: 0x80040010
2020/12/06 22:26:26 [FATAL]   [DiscMaker]: CBConvertMovie: CInfoException: 0x80004005
2020/12/06 22:26:26 [INFO]    [DiscMaker]: Step 1 done
2020/12/06 22:26:26 [FATAL]   [DiscMaker]: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed

@Ralph_S

Hi

From the log file it looks like the issue is with an effect that has been applied to an object on the timeline or an object on the timeline.

To determine at which point in the movie timeline the crash occurs, export the project to MP4.

During the export watch the Movie time in export dialog - see image below, to see at what point in the timeline the encoding is taking place and crashes occurs (if it does)

Once you have the time - what effects are applied to the objects at or around this time and if there are any other object such as titles with or without effects.

John EB

Thanks, John. I'll try it again, but I was able to export to an MP4 previously, but I'll try it again just to be sure.

@Ralph_S

Hi

Apologies - I wrote MP4 when I should have said AVCHD which is the same encoder as for Blu-Ray.

John EB