VPX crashing

Ralph_S wrote on 12/2/2020, 10:56 PM

Twice now, on the same project at about the same place, VPX has crashed during the encoding for burning to a DVD. I have submitted crash reports both times. Burning worked previously on this project. Although I am not certain that there are no other changes, the only change I can associate with the successful version versus the version now is that I used Mercalli V5 Enhance plugin. I am going to try the project before applying the Enhance plugin. I do like the outcome of the Enhance plugin, so I would hope I can use it. Any suggestions are welcome.

--Ralph

Casual movie maker of vacations and adventure trips. VPX(12), and several previous MEP versions.

Running Windows 10, Dell XPS 7590 laptop, i7-9750H 2.6 GH, 32 GB RAM, 1TB SSD, external ORICO XD007-BK-BP Blu-ray read/writer.

Comments

CubeAce wrote on 12/3/2020, 3:26 AM

@Ralph_S

Hi Ralph.

I have on the odd occasion had similar experiences that turned out to be not the use of a plug-in but the saving of the project just corrupted that save instance. If you go to the project file folder you should be able to see files with the project name on and a BAK file extension.

One of those earlier files should play back before the corruption occurred. To load one into MEP just simply double click the selected file with VPX not already running. If it works, save it under another name or the same name but with V2 or similar tagged to the end. That will preserve the last working take if you then find adding that effect crashes the program again.

Ray.

 

Windows 10 Enterprise. Version 20H2 OS build 19042.844. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 27.20.100.9168, with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for current project. 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal backup and 1 for Library clips/sounds/music/stills. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 460.89: 1280 CUDA cores Direct X 12. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 20.0.1.79. and VPX 17.0.3.68 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

johnebaker wrote on 12/3/2020, 5:03 AM

@Ralph_S

Hi Ralph

. . . . Mercalli V5 Enhance  . . .

I assume you mean the Mercalli Picture Enhanzr RT plug-in, I have no issues with using this plug-in - exports are fine however a little slow, even with hardware Acceleration helping.

Is the clip where the crash occurs the first one to have the plug-in applied?

What is your computer specification see this topic for details required?

John EB
Forum Moderator

Last changed by johnebaker on 12/3/2020, 5:11 AM, changed a total of 1 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Ralph_S wrote on 12/3/2020, 12:38 PM

@Ralph_S

Hi Ralph

. . . . Mercalli V5 Enhance  . . .

I assume you mean the Mercalli Picture Enhanzr RT plug-in, I have no issues with using this plug-in - exports are fine however a little slow, even with hardware Acceleration helping.

Is the clip where the crash occurs the first one to have the plug-in applied?

What is your computer specification see this topic for details required?

John EB
Forum Moderator

John, yes that is the plug-in I had used. But, now I have additional results. As I mentioned I was going to test a version of the project that had not been optimized with that plug-in. That "non-optimized" version burned without any problems, so I knew my "system" was not the problem. Then I went back to the version of the project that had crashed twice previously toward the end of the initial "mixing down" phase. This time it burned a DVD without any issues! At this point, it is hard to point to a cause of these intermittent crashes.(?)

Casual movie maker of vacations and adventure trips. VPX(12), and several previous MEP versions.

Running Windows 10, Dell XPS 7590 laptop, i7-9750H 2.6 GH, 32 GB RAM, 1TB SSD, external ORICO XD007-BK-BP Blu-ray read/writer.

Ralph_S wrote on 12/3/2020, 12:49 PM

One thing I should have noted in my previous comment is, I did not do any further edits or changes to the project that had crashed. All I did was just to load it for the third time and start the burning process.

Casual movie maker of vacations and adventure trips. VPX(12), and several previous MEP versions.

Running Windows 10, Dell XPS 7590 laptop, i7-9750H 2.6 GH, 32 GB RAM, 1TB SSD, external ORICO XD007-BK-BP Blu-ray read/writer.

CubeAce wrote on 12/3/2020, 1:18 PM

@Ralph_S

Hi Ralph. Have you checked the system requirements for that plug-in?

You still do not have your current system build, or program details, or system operating version info in your signature.

Ray.

Windows 10 Enterprise. Version 20H2 OS build 19042.844. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 27.20.100.9168, with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for current project. 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal backup and 1 for Library clips/sounds/music/stills. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 460.89: 1280 CUDA cores Direct X 12. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 20.0.1.79. and VPX 17.0.3.68 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

Ralph_S wrote on 12/3/2020, 6:36 PM

Ray,

Without knowing what is the most useful information, here is a laundry list:

  • Microsoft Windows 10 Pro Version    10.0.19042 Build 19042
  • Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz,
  • Memory (RAM)    32.0 GB
  • NVIDIA GeForce GTX 1650
  • Intel(R) UHD Graphics 630
     

Irrelevant data removed by Moderator

I that what you needed?

Last changed by johnebaker on 12/4/2020, 5:40 AM, changed a total of 1 times.

Reason: Removed excess irrelevant data

Casual movie maker of vacations and adventure trips. VPX(12), and several previous MEP versions.

Running Windows 10, Dell XPS 7590 laptop, i7-9750H 2.6 GH, 32 GB RAM, 1TB SSD, external ORICO XD007-BK-BP Blu-ray read/writer.

johnebaker wrote on 12/4/2020, 5:43 AM

@Ralph_S

Hi

I have taken the liberty of tidying up the data required, if you could also put the above data in your Signature and the full name of the program you are using and version number and you hard drive size(s) - I could not see these in the data you posted - if I missed them, my apologies.

Check that the Intel UHD 630 is available and being used by VPX.

John EB
Forum Moderator.

 

Last changed by johnebaker on 12/4/2020, 5:45 AM, changed a total of 1 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Ralph_S wrote on 12/4/2020, 11:53 PM

John,

Thanks very much.

  • Microsoft Windows 10 Pro Version    10.0.19042 Build 19042
  • Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz,
  • Memory (RAM)    32.0 GB
  • NVIDIA GeForce GTX 1650
  • Intel(R) UHD Graphics 630
  • Magix Video Pro X v 18.0.1.89
  • SSD 1TB
  • I don't know how to tell if the UHD 630 is being used by VXP? Let me know and I will update that info.

I have one other report of crashes that are associated with using two monitors, but I will put this in a new thread.

Casual movie maker of vacations and adventure trips. VPX(12), and several previous MEP versions.

Running Windows 10, Dell XPS 7590 laptop, i7-9750H 2.6 GH, 32 GB RAM, 1TB SSD, external ORICO XD007-BK-BP Blu-ray read/writer.

Scenestealer wrote on 12/5/2020, 4:29 AM

@Ralph_S

I don't know how to tell if the UHD 630 is being used by VXP? Let me know and I will update that info.

Go to the Performance tab in Task manager and you should see graphs for GPU0 (= UHD630) and GPU1 (= GTX1650) just report what percentage load on the respective GPUs you see when playing a typical timeline and when exporting - a screenshot of Task Manager will tell us the most.

If you only see (activity on) the GTX 1650 then the HD630 might not be activated in the Bios.

Peter

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2021 (V20.0.1.73) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

CubeAce wrote on 12/5/2020, 5:17 AM

@Ralph_S

Hi Ralph.

If the Intel GPU is active on your system the GPU should show up in your VPX Settings \ Program Settings \ Display options section and be set up like this.

Also in Windows Graphics settings Windows should have this setting.

Ray.

Windows 10 Enterprise. Version 20H2 OS build 19042.844. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 27.20.100.9168, with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for current project. 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal backup and 1 for Library clips/sounds/music/stills. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 460.89: 1280 CUDA cores Direct X 12. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 20.0.1.79. and VPX 17.0.3.68 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

browj2 wrote on 12/5/2020, 9:44 AM

Hi,

I haven't burned a disk often in the last couple of years and I didn't burn directly to DVD/BR. I always click on "Encode in directory" and, once done and I saw that the files worked, then I went to File, Burn CD/DVD, Burn copy of an already created video disc. This opened Speed burnR. I see that this option has disappeared in VPX12. Has anyone found a workaround other than opening Speed.exe directly?

@Ralph_S

I presume that this is what you do, or are you going directly to disk after encoding?

As an alternative to directly burning a problematic project, you may want to export to mxv, import that to a new project, set up chapters (movies/chapters), and burn from there.

John CB

John C.B.

VideoPro X(12); MEP2021 Plus; MM2021 Premium; see About me for more.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

browj2 wrote on 12/5/2020, 12:48 PM

@Shukri-Samater

And why are you posting here? This is not the Vegas forum and this thread is about Video Pro X.

John C.B.

VideoPro X(12); MEP2021 Plus; MM2021 Premium; see About me for more.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

emmrecs wrote on 12/5/2020, 1:08 PM

@Shukri-Samater

As @browj2 says, your post has nothing to do with the subject of this thread, and it is about one of the Magix Vegas range of products. Please read this pinned post.

Your post has been hidden because it is not relevant and is in the wrong forum.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

Ralph_S wrote on 12/5/2020, 7:03 PM

@Ralph_S

Hi Ralph.

If the Intel GPU is active on your system the GPU should show up in your VPX Settings \ Program Settings \ Display options section and be set up like this.

Also in Windows Graphics settings Windows should have this setting.

Ray.

Ray,

Thanks for this. Looks like I was not using the Nvidia GPU, and the "Video Mode" was not selected. Need to make some changes to my settings. Also, in the Windows Graphics Settings, I had to add VPX. Just curious why you recommend the setting of "Let Windows Decide", instead of using the Nvidia card?

BTW, I can't seem to insert a screenshot into this thread. What am I missing?

 

Casual movie maker of vacations and adventure trips. VPX(12), and several previous MEP versions.

Running Windows 10, Dell XPS 7590 laptop, i7-9750H 2.6 GH, 32 GB RAM, 1TB SSD, external ORICO XD007-BK-BP Blu-ray read/writer.

Ralph_S wrote on 12/5/2020, 7:11 PM

Hi,

I haven't burned a disk often in the last couple of years and I didn't burn directly to DVD/BR. I always click on "Encode in directory" and, once done and I saw that the files worked, then I went to File, Burn CD/DVD, Burn copy of an already created video disc. This opened Speed burnR. I see that this option has disappeared in VPX12. Has anyone found a workaround other than opening Speed.exe directly?

@Ralph_S

I presume that this is what you do, or are you going directly to disk after encoding?

As an alternative to directly burning a problematic project, you may want to export to mxv, import that to a new project, set up chapters (movies/chapters), and burn from there.

John CB

John, I always go to the "Burn Disc" icon in the top right of the VPX window to burn discs when I am optimizing projects. Once the movie is optimized, and I have a need to burn multiple discs, or want to save the project for future burning, then I burn to a folder.

Casual movie maker of vacations and adventure trips. VPX(12), and several previous MEP versions.

Running Windows 10, Dell XPS 7590 laptop, i7-9750H 2.6 GH, 32 GB RAM, 1TB SSD, external ORICO XD007-BK-BP Blu-ray read/writer.

CubeAce wrote on 12/5/2020, 7:33 PM

@Ralph_S

Hi Ralph.

Setting the program to 'High Power' virtually stops any use of the Intel GPU within VPX. Selecting 'Power Saving' reduces the amount the nvidia card seems to be able to help. 'Let windows decide' at present seems to get the best balance between using both GPUs and their interaction with the CPU. This is assuming you have also activated the 'Hardware-accelerated GPU scheduling' above that setting. These settings have changed over time with different versions of MEP and some Windows updates so may change again at some future point. At present the one's I've outlined seem to work best on my system. The results may vary system to system depending on the hardware in use.

When you reply in a thread and want to insert an image, look for the blue circle above with the upward facing arrow. That allows you to select an image from a selected folder on your computer. To add video from YouTube just put the code into the box that appears when you use the chain link symbol.

Ray.

Last changed by CubeAce on 12/5/2020, 7:33 PM, changed a total of 1 times.

Windows 10 Enterprise. Version 20H2 OS build 19042.844. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 27.20.100.9168, with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for current project. 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal backup and 1 for Library clips/sounds/music/stills. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 460.89: 1280 CUDA cores Direct X 12. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 20.0.1.79. and VPX 17.0.3.68 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

johnebaker wrote on 12/6/2020, 8:49 AM

@Ralph_S

Hi

. . . . I always go to the "Burn Disc" icon in the top right of the VPX window to burn discs when I am optimizing projects. Once the movie is optimized, and I have a need to burn multiple discs, or want to save the project for future burning, then I burn to a folder. . . . .

I use an alternative method - Burn to a rewriteable DVD (DVD-RW) or BD (BD-RE) for testing as quite often I find a small issue or dont quite like the look of an effect on the 'big screen' (looks alright on the PC!) and go back and modify and re-burn to DVD-RW.

Once the movie is as I like I use Nero - any other disc burning porgram such as ImgBurn can be used, to duplicate the DVD-RW to DVD-R discs specifying as many copies as I need + a Master to keep for archiving - kept in a cool dark cupboard, and then recycle the rewriteable disc for the next project..

Saves a lot of time and no wasting discs if there is a need to change something.

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Ralph_S wrote on 12/6/2020, 12:54 PM

Good, idea. Thanks.

Casual movie maker of vacations and adventure trips. VPX(12), and several previous MEP versions.

Running Windows 10, Dell XPS 7590 laptop, i7-9750H 2.6 GH, 32 GB RAM, 1TB SSD, external ORICO XD007-BK-BP Blu-ray read/writer.

browj2 wrote on 12/6/2020, 1:11 PM

@Ralph_S

Hi Ralph,

What I meant was, click on Encode in directory instead of the burn icon:

This will encode all files required for the DVD/BR below a folder but will not go to the next step of opening Speed burnR.

My question was, what is the workaround now that the "Burn copy of an already created video disc" item has been removed from the File menu.

In the distant past, I had problems when I used the burn button instead of encoding to a directory first and then stopping.

In your case, it seems that the problem is in the encoding, but you can try just encoding to see.

John CB

Last changed by browj2 on 12/6/2020, 1:12 PM, changed a total of 1 times.

John C.B.

VideoPro X(12); MEP2021 Plus; MM2021 Premium; see About me for more.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

Ralph_S wrote on 12/7/2020, 1:46 AM

OK, after a few successful tries to burn both DVDs and Bluray discs, I used the Image recorder to create an ISO file. It has crashed twice. Below are some of the last errors, there were many more, in the log file. Are these helpful to point to the problem?

2020/12/06 22:26:11 [FATAL]   [MxOfxConverter]: ofx_convert::GpuCpuLock::completeOCL invalid image conversion type for 0000000000000000
2020/12/06 22:26:26 [FATAL]   [MPEGIntel]: AudioCallback::confirm: MuxDataError |muxer type=BDMV |DP4 errno=0x04010BC0: Error 3008: not enough data to multiplex |where=DP4MetaMuxer::MuxData called MuxData |input buffer address=0x0000000036EC03F0, size=1536 |stream=AC3
2020/12/06 22:26:26 [FATAL]   [MPEGIntel]: BluRayH264DiscPipeline::EncodeAudio position 60378718: EncodeError |CInfoException (0x80004005) - bufstream::confirm failed |Media Foundation AC-3 |where=MediaFoundationEncoder::Encode called EncWrite |input buffer address=0x0000000120BEF5E0, size=6408
2020/12/06 22:26:26 [FATAL]   [MPEGIntel]: MuxDataError |muxer type=BDMV |DP4 errno=0x04010BC0: Error 3008: not enough data to multiplex |where=DP4MetaMuxer::MuxData called MuxData |input buffer address=0x000000014AB17060, size=217750 |stream=AVC
2020/12/06 22:26:26 [FATAL]   [Export - Engine]: Bounce: CInfoException: 0x80040010 - export->WriteAudioBuffer
2020/12/06 22:26:26 [FATAL]   [DiscMaker]: SetTrackInfo: CInfoException: 0x80040010
2020/12/06 22:26:26 [FATAL]   [DiscMaker]: CBConvertMovie: CInfoException: 0x80004005
2020/12/06 22:26:26 [INFO]    [DiscMaker]: Step 1 done
2020/12/06 22:26:26 [FATAL]   [DiscMaker]: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed

Last changed by Ralph_S on 12/7/2020, 1:52 AM, changed a total of 1 times.

Casual movie maker of vacations and adventure trips. VPX(12), and several previous MEP versions.

Running Windows 10, Dell XPS 7590 laptop, i7-9750H 2.6 GH, 32 GB RAM, 1TB SSD, external ORICO XD007-BK-BP Blu-ray read/writer.

johnebaker wrote on 12/7/2020, 7:25 AM

@Ralph_S

Hi

From the log file it looks like the issue is with an effect that has been applied to an object on the timeline or an object on the timeline.

To determine at which point in the movie timeline the crash occurs, export the project to MP4.

During the export watch the Movie time in export dialog - see image below, to see at what point in the timeline the encoding is taking place and crashes occurs (if it does)

Once you have the time - what effects are applied to the objects at or around this time and if there are any other object such as titles with or without effects.

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Ralph_S wrote on 12/7/2020, 10:30 AM

Thanks, John. I'll try it again, but I was able to export to an MP4 previously, but I'll try it again just to be sure.

Casual movie maker of vacations and adventure trips. VPX(12), and several previous MEP versions.

Running Windows 10, Dell XPS 7590 laptop, i7-9750H 2.6 GH, 32 GB RAM, 1TB SSD, external ORICO XD007-BK-BP Blu-ray read/writer.

johnebaker wrote on 12/7/2020, 12:19 PM

@Ralph_S

Hi

Apologies - I wrote MP4 when I should have said AVCHD which is the same encoder as for Blu-Ray.

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Ralph_S wrote on 12/8/2020, 12:36 AM

OK, I did several tests:

  • Export to MP4 export ( H.264, FullHD 1920x1080 29.97p) - successful and video played well
  • Burn to Blu-ray - burn completed, but the video had glitches and skips
  • Image recorder with re-encoding all -- crashed during mixing

At first, I thought that it could be the menu I selected, but the same problem was seen with a "plain vanilla" menu.

Casual movie maker of vacations and adventure trips. VPX(12), and several previous MEP versions.

Running Windows 10, Dell XPS 7590 laptop, i7-9750H 2.6 GH, 32 GB RAM, 1TB SSD, external ORICO XD007-BK-BP Blu-ray read/writer.