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johnebaker wrote on 6/21/2022, 1:01 AM

@Meeko-Phelan

Hi and welcome to the forum.

Without more specific information:

If you are not wanting to export HEVC, then install the Microsoft HEVC codec if not already installed.

However, if the video does not import then you will need Quicktime for Windows installed.

If you are wanting to export to HEVC then add any video to the timeline and select the HEVC export - this should then open a dialog telling you the HEVC encoder needs to be purchased online - follow the instructions .

An additional issue you are likely to encounter is the iPhone creating Variable Frame Rate video, you can check this using MediaInfo to analyse an iPhone video clip and looking for the following line in the video section of the MediaInfo analysis:

Frame rate mode                          : Variable

This is likely to cause issues with audio syncing - the video will need converting to Constant framerate using a converter such as Handbrake.

See this tutorial if you are not familiar with MediaInfo, on how to setup MediaInfo and analyse a video clip. 

HTH

John EB
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Meeko-Phelan wrote on 6/21/2022, 4:22 AM

this should then open a dialog telling you the HEVC encoder needs to be purchased online - follow the instructions .

@johnebaker it doesn't give me any instructions, it just says "unfortunately, the function 'HEVC-Codec' is not available due to licensing conditions" and then gives me the option to click "okay" which only closes that window. this is why i just wanted a link to where i buy the codec.

emmrecs wrote on 6/21/2022, 4:44 AM

@Meeko-Phelan

Exactly which version of Movie Studio do you have?

Jeff
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Meeko-Phelan wrote on 6/21/2022, 4:46 AM

@emmrecs 2022

me_again wrote on 6/21/2022, 4:46 AM

Greetings @Meeko-Phelan

Are you using a trial version of either MEP or Movie Studio? If so the pop-up window you are seeing is for that reason. Read here - https://www.magix.info/us/forum/hevc-codec--1237652/

AndyW

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