Why doesn't the HVEC work?

mojoaudioguru wrote on 6/6/2017, 11:23 AM

Hello,

I purchased the HVEC capability. But when I attempt to use it, I get an error message about an external codec. I've checked all the settings, and I've even restored the software to it's original settings. Still, nothing. I've tried it in default encoder and Main Concept encoder modes. Same thing. Nothing. I've been using MEP since 1999, and have had every version produced. Currently running MEP2017+. (With the most recent update) My computer runs a Q9550 Core 2 Quad. (Overclocked at 3.51 GHz) It has 16 gig of DDR2 RAM. It has an NVidia GTX-750Ti GPU, with 2 gig of DDR5 RAM. And it's running Windows 7 Ultimate 64bit, with 4 TB of SSD HDDs. Does anyone have a solution? Is there something I haven't done? Any help would be great. Thanks.

Comments

al-s wrote on 6/7/2017, 4:10 AM

H.265 HEVC decoding uses the latest Intel Kaby Lake iGPU. It may not work without Intel Graphics.

https://software.intel.com/en-us/videos/how-magix-made-4k-360-video-editing-swift-and-easy

me_again wrote on 6/7/2017, 4:19 AM

Greetings,

I also have the NVidia GTX-750Ti GPU and unfortunately it does not have HVEC capability. I believe the newer cards do. Sorry.

AndyW

"I started life with nothing and still have most of it left."

Intel Core i7 2600K 3.4Ghz, No onboard Intel video, Nvidia GeForce GTX 750ti driver updated monthly, 16Gb ram, System drive 500Gb NTFS, dedicated video/audio drive 500Gb NTFS, USB3 expansion drive 1.5Tb (original archives), Sound chip onboard Realtek, Windows 10 (whatever version is current)

mak wrote on 6/7/2017, 5:22 AM

I've done a a small research for myself and basically here's the list of what supports HEVC(H.265)

Intel 6th-generation ‘Skylake’ Core processors or newer

AMD 6th-generation ‘Carizzo’ APUs or newer

AMD ‘Fiji’ GPUs (Radeon R9 Fury/Fury X/Nano) or newer

Nvidia GM206 GPUs (GeForce GTX 960/950) or newer

Other Nvidia GeForce GTX 900 series GPUs have partial HEVC hardware decoding support

Qualcomm Snapdragon 805/615/410/208 SoCs or newer. Support ranges from 720p decoding on low-end parts to 4K playback on high-end parts.

Nvidia Tegra X1 SoCs or newer

Samsung Exynos 5 Octa 5430 SoCs or newer

Apple A8 SoCs or newer

Some MediaTek SoCs from mid-2014 onwards

al-s wrote on 6/7/2017, 6:16 AM

Would be interesting to know if MEP 2017 supports all of these or uses only Intel iGPU shown in the video.

johnebaker wrote on 6/7/2017, 1:41 PM

Hi

@mak

Are you referring to graphics cards and chipsets which support Hardware Acceleration for HEVC encoding?

HEVC can be encoded without using Hardware Acceleration on Intel i5 and i7, gen 4 and later, processors - just takes about 50 - 100 % longer.

@al-s

IIRC, for MEP and VPX, the Intel integrated GPU is the preferred option.

HTH

John EB

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Scenestealer wrote on 6/8/2017, 1:04 AM

Hi

Does MEP play an HEVC clip on the timeline in the preview window - IOW can you tell that the Magix purchase of the Codec has installed correctly?

The later i7's have hardware decoding/encoding support for HEVC but it should not prevent it from encoding in software on an earlier CPU, or playing via a software player that has the codec included.

Also just FYI - Windows 7 does not have HEVC codec available in Windows Media Player. This is included in Win10.

Peter

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 1903, MEP2016, 2020 Premium and prior, VPX7, VPX11. Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 1903, MEP2015 Premium.

mojoaudioguru wrote on 6/8/2017, 1:28 AM

I don't have any HEVC clips to play in the timeline. Just the raw AVCHD footage from my Panasonic cameras. I completed an edit, that contained 4 cameras. (And, an elaborate 5.1 Dolby surround audio track) I wanted to export the completed video in the HEVC format. (Instead of waiting 14+ hours to render it to Blu-ray, without CUDA / Hardware support) I then ordered and paid for the HEVC codec, enabled it, and attempted to export the edit. When 'me-again' mentioned above, that my GTX-750Ti did not support the HEVC codec, I ran out and bought a new GPU. The GTX 1050Ti-SC, and I am still getting the error message. How do I know if the HEVC codec was truly enabled, when I purchased it? Is there a way to test it on MEP 2017+? Would anyone know how?

Scenestealer wrote on 6/8/2017, 1:50 AM

I am sure you can download a test clip HEVC by googling such. As I said, if the codec is not installed in MEP it should not play in the timeline and will likely warn you when you try to import it.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 1903, MEP2016, 2020 Premium and prior, VPX7, VPX11. Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 1903, MEP2015 Premium.

mojoaudioguru wrote on 6/8/2017, 1:55 AM

Alright, I'll give it a go.  Thanks.

mojoaudioguru wrote on 6/8/2017, 2:34 AM

I've downloaded and played 4 different HEVC clips on MEP 2017+, without any issues.  But, I still cannot export my MEP project in that format, no matter what I try. Including, having gotten a brand new GPU. I'm at a loss.

johnebaker wrote on 6/8/2017, 4:46 AM

Hi

. . . .still cannot export my MEP project in that format . . . .

What is the actual wording of the error message when you try to export.

John EB

 

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Scenestealer wrote on 6/8/2017, 6:13 AM

Have you disabled all references to Hardware Acceleration in the Program Settings and Export dialogues?

HW Export will not work with your system.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 1903, MEP2016, 2020 Premium and prior, VPX7, VPX11. Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 1903, MEP2015 Premium.

mak wrote on 6/8/2017, 8:44 AM

I just realized that you cannot import an video captured with HEVC intel quick sync. Gives you an "unknown error", sometimes "unknown format". Lol this app cracks me up!

mojoaudioguru wrote on 6/8/2017, 9:49 AM

To johnebaker:  This is the constant error message I receive, no matter what I do. Check boxes, uncheck boxes, using the 'default' renderer, or the 'Main Concept' renderer, and replacing the GPU.

mojoaudioguru wrote on 6/8/2017, 9:51 AM

To scenestealer: Yes, I have done it all.  Checked boxes, unchecked boxes, changed renderers, restored original settings, etc. Still nothing. Just the same error message that I sent johnebaker an image of.  

mojoaudioguru wrote on 6/8/2017, 10:00 AM

Mak, I'm not employing the Intel Quick-Sync feature. As this was a custom hand-built computer, (8 years ago), I used a Gigabyte 775 mobo, with a Q9550. (Overclocked at 3.51) 16 gig of DDR2 RAM, two 1TB SSD drives, with a then, older GPU. At that time, CUDA was still supported by NVidia, and my rendering times were quick and clean. Since dropping support for CUDA, I've used 3 different GPUs, with no success in relieving those 10-14 hour AVCHD / BDR rendering times. Have been looking for a work-around, ever since.  Was hoping the HEVC format would alleviate that process. Once rendered in HEVC, I would use a different, CUDA / HEVC supported DVD burning software, with the rendered HEVC file. 

johnebaker wrote on 6/8/2017, 12:13 PM

Hi

@mak

. . . . . I just realized that you cannot import an video captured with HEVC intel quick sync . . . .

Please read the OP's post again - the OP cannot export HEVC.

@mojoaudioguru

. . . . no success in relieving those 10-14 hour AVCHD / BDR rendering times. Have been looking for a work-around, ever since.  Was hoping the HEVC format would alleviate that process. Once rendered in HEVC, I would use a different, CUDA / HEVC supported DVD burning software, with the rendered HEVC file.  . . .

IMHO it appears you may have misunderstood codecs, rendering and the requirements for creating BD discs.

HEVC (h.265) is a more processor intensive than h.264 due to its higher compression and will take longer.

H.265 is not supported by the standard Blu-ray specification and is only supported by Ultra BD which is a newer specification with a different disc format, and is incompatible with none Ultra BD disc players.

Blu-ray uses either the h.264/MPEG-2, h.264/MPEG-4 AVC or the SMPTE VC-1 codec inside.

CUDA / HEVC is not used in disc burn process, only the rendering stage, the burning time is governed by the disc speed, and burner speed capability.

Because you have no hardware acceleration capability ie CUDA, the long render time is normal - the processor is having to do all the work.

HTH

John EB

 

 

 

 

 

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

mojoaudioguru wrote on 6/8/2017, 12:38 PM

"CUDA / HEVC is not used in disc burn process, only the rendering stage, the burning time is governed by the disc speed, and burner speed capability."  Yes, John. I understand all that. What I am attempting to do is shorten the rendering times for my projects. Looking for away to do that, using ANY means possible. If trying to utilize the HEVC capability is possible, then that's what I was trying to achieve. I've been a professional videographer for almost 30 years now, so I am well aware of codecs, their processes, do's and don'ts, and their misfortunes. I appreciate your considerations, I really do. Having used MAGIX since 1999, I'd like to continue doing so. I know that some folks out there believe a 'professional' should use a 'professional' software. But, I don't sell Magix short. It does what all the other pro-wares do, and I'm happy with it. I've used both Adobe and FCP, and dislike them immensely. If I were a rich man, I'd employ AVID. But I'm not. So, I trudge along using what I believe to be the 'poor man's' editing suite. So, my quest for the elusive quick-render-solution, continues.       

johnebaker wrote on 6/8/2017, 2:27 PM

Hi

Thanks for the clarification that helps a great deal and I agree on many of your points re professionals and alternative software.

. . . . What I am attempting to do is shorten the rendering times for my projects. . . . .

The only way is to use Hardware Acceleration - can you get hold of an AMD Radeon graphics card eg R7 240, preferably on sale or return, that supports OpenCL and OpenGL to test?

HTH

John EB

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

mojoaudioguru wrote on 6/8/2017, 3:28 PM

I suppose I could.  Although, I've never been a fan of Radeon GPUs. (Had a bad experience with one, many years back. It left me damaged) Apparently though, this new GTX 1050Ti has both OpenCL & OpenGL capabilities. Not knowing anything about the afore mentioned, I'm at a loss as to how to engage those. Suggestions?  

Scenestealer wrote on 6/8/2017, 7:37 PM

The only way is to use Hardware Acceleration - can you get hold of an AMD Radeon graphics card eg R7 240, preferably on sale or return, that supports OpenCL and OpenGL to test?

Hi John - Have you seen any evidence that this card will support HW encoding in MEP?

As has been discussed previously in this forum, late model AMD cards suffer from the same problem as late model Nvidia cards in that Mainconcept did not supply an SDK to Magix to enable HW encoding for the newer graphics chips since about 2012, so OpenCL HW encoding is not available as is CUDA encoding not available, except if you use an ancient card. MC have however made an encoder wrapper the allows the use of Intel QSV with their encoder and Intel of course have their own encoder which only works with Intel HDxxxx GPU's.

@mojoaudioguru

I presume you are not using a modified export template? It's just that the error message is referring to "Video Resolution and Framerate" and the idea of "resetting to defaults in the program" in this instance, is to put all the Export Templates back to their default configuration.

Peter

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 1903, MEP2016, 2020 Premium and prior, VPX7, VPX11. Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 1903, MEP2015 Premium.

johnebaker wrote on 6/9/2017, 3:19 AM

Hi Peter

. . . . late model AMD cards suffer from the same problem as late model Nvidia cards in that Mainconcept did not supply an SDK to Magix to enable HW encoding . . . .

As I understand it, from Magix, the Intel HD codecs should already be installed and if a capable Radeon is installed it should be used.

HTH

John EB

 

 

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

emmrecs wrote on 6/9/2017, 4:03 AM

Hi Peter.

Hi John - Have you seen any evidence that this card will support HW encoding in MEP?

I'm going to try and make sure I write this carefully so there is no misunderstanding, essentially because I have never tried an HEVC export, but on my machine, using a Radeon R9 360 GPU, on e.g. mp4 export, I do see HWA in use.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

Scenestealer wrote on 6/9/2017, 6:40 AM

Hi John

The question then is - have you seen anyone outside of Magix actually confirm this is possible (apart from Jeff). I read just about every post on the English, French and German Forum to do with HW Accel. Encoding and have not seen one occurrence of this.

Also, if Open CL is allowing HW encoding shouldn't an Nvidia card be capable of it via Open CL?

Hi Jeff

Can you be certain the HW accel is not occurring on your Intel iGPU?

Both my Nvidia and Intel HD530 show activity during HW export but the activity on my GTX 1060 is I believe, it rendering some of the HW accelerated effects.

Monitoring the GPU activity via GPU-Z - the GTX1060 will show something like 15% load and the Intel HD530 65% on a Quicksync Hardware Encode.

Were you using the default codecs or The Mainconcept encoder? In either case does the main MPEG4 encoder template window say in brackets (Quick Sync), or (GPU)?

You mention your R9 360 but your Sig. says R7 360....

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 1903, MEP2016, 2020 Premium and prior, VPX7, VPX11. Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 1903, MEP2015 Premium.