Why doesn't the HVEC work?

Comments

emmrecs wrote on 6/9/2017, 8:19 AM

Hi Peter.

Yes, should be R7 not 9!

I must carry out some tests on this, checking very carefully the settings I'm using! Will report back.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

emmrecs wrote on 6/9/2017, 8:37 AM

Hi again Peter.

I just carried out a very simple mp4 export, standard template, using Default codec, and GPU-Z shows both Intel and Radeon graphics being used. (Export preview screen says definitely HWA being used).

I suspect that may not be exactly what you want to see tested so if you give me full details of this I will re-run the test.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

mojoaudioguru wrote on 6/9/2017, 11:31 AM

Yeah, what Scenestealer said. 😉

mojoaudioguru wrote on 6/9/2017, 11:33 AM

So Jeff, what exactly is it that I have to do, in order to get those same results? But, for an HEVC export?

mojoaudioguru wrote on 6/9/2017, 11:42 AM

Scenestealer, I've reset everything, several times. Using both default and MC encoding. Restarted the computer and even reset the entire software to default. Nothing has worked. However, I did do a test with an AVCHD clip, and was able to get an HEVC render using another freeware, (The limited 5 min, un-purchased freebee), and my new GPU, (As well as my old one), rendered the clip with no problem, at high speed. The software does not acknowledge the Magix file format, however. Otherwise, I would have rendered it days ago.  

emmrecs wrote on 6/9/2017, 1:25 PM

@mojoaudioguru

Hi.

So Jeff, what exactly is it that I have to do, in order to get those same results? But, for an HEVC export?

Err, I don't know but I've just tried this on my machine, admittedly using VPX, and it worked without problem! I append below the MediaInfo results which show that HEVC has been used:

My export settings:

And, to show HWA is in use:

And, just to add insult to injury (sorry mojoaudioguru) I've carried out the same procedure in MEP Premium but only after first receiving the error message about an external codec not being installed.  I had a suspicion that, unbelievable as this might seem, it was connected to the lack, in my MEP installation, of the Main Concept (mp4) codec. I went to Online Update and the MC codec was shown as being available (I already have it in VPX) so downloaded it for MEP and the HEVC export proceeded without problem, using the identical export settings!

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

mojoaudioguru wrote on 6/9/2017, 1:39 PM

I've done that. I ordered the Main Concept codec, installed it, and still nothing. I had installed the MC codec when I first got MEP 2017+, back in March. I'm not understanding why, with two very capable GPUs, the MC codec, the HEVC codec, and the latest MEP update, I still cannot engage the HEVC render? I haven't had any other issues, outside of this one. 😒

emmrecs wrote on 6/9/2017, 1:49 PM

Sorry to read that. The only substantive difference I can see between my set-up and yours is that I run a (fairly "middle-of-the-road") GPU, a Radeon R7 360.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

mojoaudioguru wrote on 6/9/2017, 2:25 PM

Well, as much as I am against getting yet, another GPU, (And a Radeon, at that), I guess that's my next try. Thanks Jeff, I appreciate the assistance.  

emmrecs wrote on 6/9/2017, 2:31 PM

I fully understand your reluctance to spend yet more $$. Can you "borrow" one to test?

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

mojoaudioguru wrote on 6/9/2017, 2:43 PM

Well, I was holding off on replacing my current computer, (Hand-built by yours truly, back in 2009), but, I guess now is as good a time as ever. Although, it's MEP2017+, that I should be replacing!  😈

Scenestealer wrote on 6/9/2017, 6:13 PM

Hi Jeff

I just carried out a very simple mp4 export, standard template, using Default codec, and GPU-Z shows both Intel and Radeon graphics being used. (Export preview screen says definitely HWA being used).

I suspect that may not be exactly what you want to see tested so if you give me full details of this I will re-run the test.

The only way to see is to switch between the 2 GPU's in GPU-z while encoding is taking place and see which one has the bulk of the load.

When you did the MC encode, did you see identical information on both of the last 2 windows in your scrshot in you earlier post, and how was the loading on each GPU. in GPU-z?

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 1909, MEP2016, 2020 (V19.0.1.23) Premium and prior, VPX7, VPX11 (V17.0.2.44). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 1903, MEP2015 Premium.

johnebaker wrote on 6/10/2017, 2:18 AM

Hi

. . . . I was holding off on replacing my current computer, (Hand-built by yours truly, back in 2009), but, I guess now is as good a time as ever. Although, it's MEP2017+, that I should be replacing! . . . .

IMHO replacing MEP 2017+ with other modern video editing software is also going to have issues with older hardware.

Computer hardware and software technology has advanced significantly in 8 years to the point where the useful lifespan of a PC is about 5 years or less.

Current software which takes advantage of features such as GPU acceleration, will always have issues on hardware that does not support it and building backwards compatibility into software cripples it.

JohnEB

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

emmrecs wrote on 6/10/2017, 3:08 AM

Hi Peter.

The only way to see is to switch between the 2 GPU's in GPU-z while encoding is taking place and see which one has the bulk of the load.

I did, and the bulk of the load was definitely on the Radeon, as far as I could tell. (I will re-run it later today to confirm).

I have but didn't use the MC for testing; I will also try this later today, if possible.

Jeff

UPDATE: using either the default or MC codecs, HWA was shown as working in both and the bulk of the work was being done by the Radeon (as reported by GPU-Z); percentage figure for Intel HD530 rarely rose above single figures.

HTH

Last changed by emmrecs on 6/10/2017, 6:43 AM, changed a total of 1 times.

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

mojoaudioguru wrote on 6/10/2017, 12:01 PM

JohnEB, I'm not worried about the age of my computer. In fact, I'd put it up against any modern computer, today. And I'm sure it would still hold it's own against them. This thing was set up to run like a raped ape. Up until NVidia pulled it's bull__it policy, of no longer supporting CUDA core technology, did all of this crap with MEP, begin. I can assure you that it's MAGIX software, not my outdated computer, where all the issues lie. I'm just trying my best efforts to stay loyal to a software that has done me justice for the first 14 years, that I've employed it. Roughly 4 years ago, is when all this trouble began. Since then, it's been a total blow_ob working with it. If that seems a tad tough, on my part, I'm sure you can see my frustration, as to why. That's why I tap into the minds of all of you for some assistance and guidance. Like elders of a more gentler race. 😉    

emmrecs wrote on 6/10/2017, 1:43 PM

Hi.

Up until NVidia pulled it's bull__it policy, of no longer supporting CUDA core technology, did all of this crap with MEP, begin. I can assure you that it's MAGIX software, not my outdated computer, where all the issues lie

I think there is some degree of inconsistency in your thinking here! 🙂

If all the problems for you began when NVidia stopped supporting CUDA, how can you lay the blame for your problems at Magix' door? Surely, you should be "forcibly making your views known" to NVidia? I'm most certainly NOT saying that Magix software is "always perfect" - it certainly isn't - but if changes introduced by a specific manufacturer to its own hardware cause problems with a different manufacturer's software, why should it be assumed that it is the software manufacturer who should change/re-engineer his product in order to avoid a problem created by the hardware manufacturer? Very many users have posted in a number of forums which I visit about the extremely negative effects of the withdrawal of CUDA support on NVidia GPUs so you are far from being alone in your anger.

Perhaps your aversion to AMD/Radeon needs to be re-evaluated?!! 😇

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

mojoaudioguru wrote on 6/10/2017, 2:09 PM

Magix should have had Main Concept adapt to the new Envenc technology, or had them replaced with some codec that does. Magix is old enough to defend itself. So, let Magix do that. My thinking is right on target. And, there are very many who agree with my 'inconsistent' thinking. I believe I've been using this software longer than most of you, so if anyone has a right to blame Magix for it's inability to make loyal users happy, it's me. I'll let you continue giving advice, and you can let me continue blasting Magix. BTW, NVidia got totally blasted by me when this all began. They know me very well, indeed. My aversion to Radeon will continue, unabated.   

johnebaker wrote on 6/10/2017, 3:39 PM

Hi

I have to agree with Jeff - your thinking/logic is somewhat unusual.

. . .I've been using MEP since 1999 . . . .

? - MEP was first released in 2001.

. . . . Magix should have had Main Concept adapt to the new Envenc technology . . .

I would be fair to say that all the other video editing software companies, could ask, an independent company, to continue development of a product which does not fit in with there product lines and development strategy.

. . . . . . . . My thinking is right on target . . . . I believe I've been using this software longer than most of you. . . . . . .

This is an opinion, followed by an assumption, and has no relevance to the topic under discussion, ie running modern software with an advanced technology on a computer that does not meet the minimum hardware requirements for the software and that technology to work.

. . . . My aversion to Radeon will continue, unabated.    . . . .

The best advice possible has been given by the contributors here and, for me, there is nothing more that can be done to help you with this issue.

. . . . you can let me continue blasting Magix . . . .

Unfortunately not - see the Community rules sections 1, 2 and 6.

John EB

Forum Moderator

 

 

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

mojoaudioguru wrote on 6/10/2017, 4:10 PM

JohnEB, prior to 2001, it was labeled Video Deluxe, starting in late 1998, in Europe. Where it originates from. I began using it as early as 1999. And stuck with it, ever since. Through all it's incarnations. I still have that original software, BTW. If you'd like me to post a picture of it, I will.

A software that has gained a reputation of providing quality editing capabilities for many a year, should have continued those efforts after NVidia's treachery. It failed to do so.

My computer is, and has been more than capable of dealing with this software, regardless of YOUR assumption, that it can not. I continue to make quality professional videos with it, despite my computer's age.

I've thanked those who have helped me, to the best of their abilities. My appreciation has been intoned.

Rules were meant to be broken. Especially when one has legitimate cause. Regardless of whether you think so or not. I understand your need to speak on behalf of Magix, so would I, if given sufficient reason to. Of late however, I have not. I'll continue to speak of my displeasure with Magix on this forum, Thank you. That is, until it's members decide that conformity is a must, amongst it's membership, and non conformity is unacceptable. Your arguments are noble, to say the least. But entirely wasted on a software that has let many loyal users down. Nit-pick all you want, John, I have all weekend.  

johnebaker wrote on 6/10/2017, 5:32 PM

Hi

. . . . it was labeled Video Deluxe, starting in late 1998, in Europe . . . .

I stand corrected on the name.

. . . . has been more than capable of dealing with this software, regardless of YOUR assumption, that it can not . . . .

The computer was capable, however it is no more and you have clearly stated the reason why - the removal of CUDA support by NVidia. Magix is blameless in this respect.

My statement was based on fact - I have a very long and wide experience with PCs, and nearly as long using video editing software on PC's of many different flavours and capabilities, and can assure you that, when it comes to video editing, a Q9550 based PC with DDR2 RAM is no match for an i5 or i7 processor running the same OS and video editing software.

One example of many is the comparison my old Q9550 based PC, configured specifically for video editing as detailed below, to my current i5 4670K PC, using the same Full HD project, MEP version, HWA turned on in both, and Windows version, the two machines are like chalk and cheese - the i5 is significantly faster with rendering rates 3 to 4 times faster than the old PC.

Q9550 PC had a similar specification as yours ie

  • Q9550 2.83GHz processor
  • NVidia GTX 650 Ti
  • 16GB of DDR3 RAM in a dual channel configuration
  • Three hard drives configured specifically for video editing, ie an OS drive, a separate data drive and third drive for rendering to, the latter 2 with very fast read/write speeds, large data buffers and high spindle speeds to remove data flow bottlenecks on the SATA interfaces.

. . . . I understand your need to speak on behalf of Magix . . .

I, and most of the moderators here, have no obligation to speak on Magix's behalf. We are users of their software like you and have no connection with the company. We give our time freely to moderate the forums and try to help others.

Our role is to ensure the forum is run according to the Community rules, which everyone agrees to on joining.

You are free to post on any issues, or provide help to others, with Magix software, providing the posts are relevant and the Community rules are followed.

John EB

 

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

emmrecs wrote on 6/10/2017, 5:47 PM

@mojoaudioguru

Rules were meant to be broken. Especially when one has legitimate cause

The first part of your statement could be seen as a recipe for anarchy. Magix "owns" this forum and their rules are the ones which all users must abide by.

As to whether your cause is "legitimate", you have been presented with both reasons why you may be experiencing the problems you see and possible solutions; what you want to achieve, HEVC Export from MEP, has been demonstrated as entirely possible. The fact that you choose to blame the software, whilst not acknowledging a contributing factor to your situation is the hardware in your computer, allied to your "unabated" (your word) aversion to Radeon and apparent unwillingness to consider that any hardware changes are needed, (I note you have changed your NVidia GPU for a different model from the same manufacturer) all point to a user who, having asked a perfectly legitimate original question, then chooses to disregard and, effectively, ignore all advice and information offered.

John has warned you that you cannot have "carte blanche" to vent your feelings; I will merely reinforce that to you. You may not have realised that the majority of responses you have received to your question have been from long-standing users of Magix software who also fulfil a role as Moderators of the forums, who give of their own time, without financial reward, to attempt to assist other users. We, and Magix do not state that

conformity is a must

but we do expect that all users will treat other users with respect and, where there is clear evidence that any user is failing to do this or is choosing to deliberately ignore or ridicule correct advice that is offered or to follow the rules which Magix lays down, Magix has the ultimate sanction of banning them from the forums.

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

mojoaudioguru wrote on 6/10/2017, 7:42 PM

Reread everything I have posted, Jeff. Not once have I disrespected, ANYONE. So your statement is incorrect. I have also not ridiculed anyone's advice. You need to properly comprehend what is being read, by you, correctly. Before making erroneous remarks. No one has 'warned' me. It was suggested. My old / new GPUs specification's match those, suggesting I change over to Radeon GPUS. And despite being 8 years old, my computer can still do what it was built to do, more than some modern day store bought units, today. 

When one asks for advice on this forum, regarding Magix, it should be offered without the derogatory and inflammatory rhetoric, by the 'think-they-know-it-alls.' Your holier-than-thou attitudes must certainly make Magix very proud. It disappoints me to see those of you who believe you're helping someone, act is if one has to kiss your _sses in order to get a decent response from you. (There might actually be a miscomprehended insult in that statement) And when it isn't praised or adhered to by the one's asking, it turns into the Spanish Inquisition. I'll seek my answers elsewhere from now on, thank you. Too much nonsense is being given by those offering 'help,' in the guise of non-needed commentary, gets tiresome after awhile. (NOW, you can send me all the hate responses. Your serve, gentlemen) 😉