Yamaha PSR-E323 not working with MIDI-USB interface cable

Xivili wrote on 4/5/2019, 7:21 PM

 

I've followed all of the steps for the interface cable, but still cannot get it to work. I've searched online, tried installing drivers, changing settings, etc. It's been five hours of digging. I finally resorted to commenting on the store page under the FAQ and then asking for help here. Nothing is working.

Comments

browj2 wrote on 4/5/2019, 9:48 PM

We don't really know what you've done. There are instructions in the manual. See this thread for more.

If your keyboard doesn't show up in the Program setting under MIDI input (open the pop down), then your computer may not be able to find your keyboard, possibly a problem with the connection.

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

Graham-Hawker wrote on 4/6/2019, 1:22 AM

If your keyboard doesn't show up in the Program setting under MIDI input (open the pop down), then your computer may not be able to find your keyboard, possibly a problem with the connection.

I wouldn't expect this sort of keyboard to show up under Midi Input. The interface though should.

The question then to Xivili is what sort of interface is it and is it either recognised by your computer or, when you say you installed drivers, was that successful. In the old days the first question would be did you plug the cables in the right socket, midi out from the keyboard to midi in on the interface.

Xivili wrote on 4/6/2019, 10:24 PM

If your keyboard doesn't show up in the Program setting under MIDI input (open the pop down), then your computer may not be able to find your keyboard, possibly a problem with the connection.

I wouldn't expect this sort of keyboard to show up under Midi Input. The interface though should.

The question then to Xivili is what sort of interface is it and is it either recognised by your computer or, when you say you installed drivers, was that successful. In the old days the first question would be did you plug the cables in the right socket, midi out from the keyboard to midi in on the interface.

I know for a fact that the PSR-E323 can be used as a MIDI controller with a cable such as the Yamaha UX16 (recommended in the manual for the keyboard), which to my knowledge works in the same manner. It is recognized by my PC as "USB2.0MIDI" but no input appears when I go into MIDI-OX to test it.

I've tried multiple drivers since Googling the drivers for my keyboard has produced mixed results. The drivers installed were "um3141x64," "YSUSB_V1104_Win" which is a Yamaha Steinberg USB driver, and "um3141x86" as a final attempt in case my OS couldn't recognize the x64 driver. I'm running on Windows 10 and all drivers were downloaded from the Yamaha website.

The interface is literally just the cable linked in the original post. It should work as a plug and play device as advertised in the product description on Amazon. Both MIDI in and out are plugged in properly, and I've tried switching them just to make sure that the cable didn't have a labeling error (out on in, vice versa).

Graham-Hawker wrote on 4/7/2019, 2:09 AM

The standard Windows driver should work as far as i can see and it should be just plug and play. I assume you've changed the PC mode setting on the Yamaha to PC2 (page 59 of the manual) so it will transmit the keyboard data only.

shgrude wrote on 4/8/2019, 4:29 AM

@Xivili

Music Maker is a 32-bit program so you should use the 32-bit (x86) versions of any driver you try out.

Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Operating system: Microsoft Windows 10 Home (64-bits) OS 18363.475 (1909)
Memory: 16GB
Sound Card: NVIDIA High Definition Audio
Realtek High Definition Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Graphics Card: NVIDIA GeForce GTX 1060 1920x1080