• Photostory

  2 answers, most recent on 2/26/2026

  RE: [Solved] PS 2026 Uprade freezing
  Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC
• Xara Designer Pro

  2 answers, most recent on 1/5/2026

  [Solved] Text and photos not appearing on the preview
  I added more data and photos to my continuing technical blog in the Xara editor as I have done many times before but on this occasion when I previewed the page prior to uploading to my site they are not showing. Can anyone assist me?
• Other products

  3 answers, most recent on 3/26/2026

  RE: Photo manager deluxe - clouds and local drives
  @Kanina Welcome to the Magix user to user forums. DO NOT DELETE YOUR PHOTOS FROM WHEREVER THEY ARE CURRENTLY SAVED! Photo Manager is a database record of where any photos on your computer are currently stored, it does not "save" the actual photos.
• Other products

  One answer, on 5/28/2026

  Photo Manager Delux and videos
  I have Photo Manager Delux and it is showing all videos on their side, how can I turn them right side up. Thank you.
• Photostory

  2 answers, most recent on 4/27/2026

  Order Number removed by Moderator
  after installation i saw the photo de luxe 2026 and not the photo de luxe plus plus, which i have ordered. how is it possible? i paid ther 24,99.
• Other products

  3 answers, most recent on 3/26/2026

  GDIPlusExif Exception ocurred
  MAGIX Photo manager Deluxe. ver.13.1.1.12.     Windows 11 Pro 64 Ver.   25H2. 'Exception ocurred while formatting EXIF information for display' This notice pops up when selecting 'Properties' at a right click on a JPG photo. Click OK and I can
• Other products

  3 answers, most recent on 3/26/2026

  Photo manager deluxe - clouds and local drives
  Hi, I am new in the Magix universe. I have installed the Photo Manager Deluxe programme. According to tutorials and description, it should be easy to install from Clouds. Still, I have problems with this. Will all the photos end in this programme as
• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: [Solved] Background app from Magix
  @me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under
• Photostory

  One answer, on 2/17/2026

  Photostory Deluxe 2026: How to delete a transition between 2 photos
  W11, If I want to replace a transition between 2 photos by another transition. I can't find the way to delete OR remove the transition.
• Other products

  3 answers, most recent on 3/26/2026

  RE: Photo manager deluxe - clouds and local drives
  Hi Jeff, Thank you for your answer. I will not delete any photos. I don't like clouds anyway and I am trying to gather all photos in one place - I have an external harddrive that I also use. I must then try to collect all photos there, before
• Photostory

  2 answers, most recent on 4/27/2026

  RE: Order Number removed by Moderator
  @Theo-Min Hi, Further to what Jeff indicated, "Plus" is just Photostory Deluxe "plus" Photo Manager and possibly PanoramaStudio 4 Lite. I'm not sure about PanoramaStudio, but I received it with Photostory Deluxe 2026. While Photo Manager is an
• Other products

  One answer, on 2/26/2026

  RE: Batch Photo Edit
  @GARY-AUSTIN Hi . . . . Can magix photo manager deluxe perform batch photo optimization? . . . . Batch processing is not one of the limited image editing features of the software. For batch processing you require image editing software that supports
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . no local directories are located on the OneDrive . . . . In VDL 2026 what are the file paths, as found in the Program settings Folder tab are the Magix folders pointing to? . . . . I installed ON1 Photo Editor . . . . Does
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  @Steve-Cramer Hi, It seems that you still don't understand what PhotoStory does. It's a workshop (project) to build a video file, using photos, videos and audio files, all edited as desired, and to which you can add text and effects. Again, the end
• Photostory

  One answer, on 4/23/2026

  Loss of orientation in Slideshow Maker 2
  When choosing to move photos from PhotoManager Delux to Slideshow Maker 2 orientation changes on some photographs
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  Thanks, John. You are right; I did not understand what PS does. Thanks also for the tip about MS Photos. Steve
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Greetings Mike, Assuming that MEP couldn't find the photos and they aren't in the Recycle Bin as Al suggested, then this is a long shot but may be worth a try. If the computer was left on for hours, is it possible that Malwarebytes
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @spuddy13 Hi Brian, To clarify what @idd-2016 wrote, Video Pro X can export to an EDL file which is a text file that can be opened in Notepad. It contains a listing of the video, photo and audio files used in the Movie, followed by a listing of
• Other products

  4 answers, most recent on 12/20/2025

  Strange error message with Photo Manager Deluxe
  PHOTO MANAGER DELUXE v13.1.1.12(WINDOWS 11 25H2) When opening an image file (usually a JPG), I often receive the following error message: "Drive or folder not ready, not available or protected." When I close the message the file is opened correctly
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Since no one is able to get MAGIX to respond and I am unable to reactive this program on my new PC, does anyone suggest a very user-friendly product that I can get instead? I do simple videos for our family reunions and sometimes for family reunions
• Other products

  One answer, on 1/8/2026

  I keep getting Error Code 24 so can’t authenticate the product
  I have purchased MAGIX Photo Manager Deluxe 17 but can’t authenticate the product, it advises that the code has already been used on another email address.
• Movie Studio

  3 answers, most recent on 5/10/2026

  [Solved] Object Color
  I'm working on a travelogue/documentary with a LOT of objects (video, photos, soundscape, effects, audio, etc..). I've noticed that many video editors allow you to color code your objects for easy reference when viewing your screen/timeline. This
• Other products

  3 answers, most recent on 3/26/2026

  RE: GDIPlusExif Exception ocurred
  @S-H8086 Hi Thanks for the feedback. . . . . I blame upload/download on Google . . . . If the images are in Google Photos this may be the cause of the EXIF info being corrupted, there have been many incidences of it causing EXIF issues. John EB
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  @John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more