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Hi @tolkachovaa, all versions of SF-16 and 17 had issues with third-party VST 2 and 3 plug-ins.. Some were addressed in SF Pro 18 but as you are probably aware, there is no SF Audio Studio 18 version, nor do I expect there will be. I usually use

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

I think you may be right about ASIO support in Audacity; I've been messing around with so many different possible solutions that my brain is prone to short circuiting. As for the low latency driver, I don't think I've seen references to that on my

Music Maker

One answer, on 5/15/2026

RE: No support service anymore

@Maxime-Dub What do you mean with reactivation? Did you buy a pre-owned version of Music Maker? Then only the previous owner can initiate a license transfer. This can't be done by yourself. If you are the original owner of the software, you can

Other products

13 answers, most recent on 6/14/2026

RE: List of Soundpool loops by name

@SP. That is heartbreaking. I'm going to have to find a solution. When you say re-record the loops myself with my own virtual instruments, what program would do that well? Also, wouldn't there be a copyright issue if I re-record the loops myself, if

Photostory

19 answers, most recent on 6/14/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does

Music Maker

7 answers, most recent on 6/14/2026

RE: Magix Music Maker 2026 Premium – Software Becomes Unresponsive

@Rhynhardt-Louw Do you use OneDrive on all computers? This can lead to problems if your projects are saved in a folder that get synchronized with the Microsoft Cloud. What exactly means "unresponsive"? Does it no longer reacts to keyboard and mouse

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x I do not want to install that crap! Obviously, you have no clue what can be done with Travel Maps. It is one of the most useful tools available for Magix video programs and there is almost nothing quite like it on the market. The only

Photostory

3 answers, most recent on 4/2/2026

RE: How do I find additional templates for Slideshow Maker Wizard?

@David-Robertson You do have the option to buy the program, and so receive those additional templates etc., so that you can test it out. If you then decide it does not offer what you want there is a money-back guarantee (30 days, I think) as long as

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: Error Message -24

i haven't changed my email in seven years and I still have to re-sign in, re-register, reload the whole thing every single time I open it, usually after it crashes. 2019 took me far, but this is all but useless. I don't want to do ANYTHING online

Movie Studio

7 answers, most recent on 1/14/2026

RE: [Closed] why does FABS.exe need to run

You are right, and I have this problem too. Unlikely that Magix (now BorisFX) is going to do anything about it though. Still, the option to 'disable service on startup' in services.msc would be appreciated, as it would be preferential to only have

Movie Studio

4 answers, most recent on 2/26/2026

RE: [Closed] Video deluxe 2026 Plus

I am a new user. I want to add an image on top of a new video that will last throughout the video as part of a project. It was easy to add text to introduce the person, but I don't see a way to add an image. Does anyone have an idea on how to do

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

@Rod-Devonshire Hello welcome Please do not hijack other users posts with regards to PayPal payments, as you have another issue please create your own post with regards to Vegas, please click on the Vegas forum link at the bottom of the

Music Maker

8 answers, most recent on 5/30/2026

Licence Document

I have Royalty Free Licenses for the Tracks I've made, which allows me to sell the stuff I've.ade I've sold a track I've made to an Indie Game Dev, and I need to know if I am allowed to create a Licence Document (which outlines what they can/can't

SOUND FORGE

3 answers, most recent on 1/20/2026

RE: My Audiostudio16 all of a sudden failed to record.

I can't do the 'File> Reset' tool because program won't launch. Hi @Michael-Prindle, if you cannot open Sound Forge to access the 'File' menu, hold down the 'Ctrl+Shift' keys whilst trying to launch SF. That will open the 'reset/clear cache'

Video Pro X

9 answers, most recent on 4/20/2026

RE: 360 File from DJI OSV

@AAProds I had to do that, it showed in windows as a white doc file when downloaded, it only shows an MPC file in my pic because I opened it with that player.. Googling it it said something about being able to extract the two files after renaming it

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

Well, I'm kind of worried about doing that since I can't exactly find what you're describing. I'm the kind of artist that need step by step guidance. I think I found them, but honestly SP, I just don't trust myself. I'll see if I can give it another

Movie Studio

7 answers, most recent on 4/10/2026

RE: cant download extra content

@SSB Hi, For which program and what is the trouble? If for Video Deluxe, if this is an upgrade, then you probably already have everything installed and you don't have to do it again. In fact, you can't. Look at the screen to see if it says that

Movie Studio

2 answers, most recent on 4/11/2026

[Closed] re-registration with MAGIX

I own several products, including Vegas Movie Studio HD Platinum. I registered these products several years ago on the website of the original distributor, Sony. I reinstalled them during a computer update, but I can't use the products because they

Other products

4 answers, most recent on 3/9/2026

RE: Video Deluxe 2026 | When I add a flag, would you open the rename bar

@Survey123Jedi Hi I too agree it would be useful when creating DVD/Blu-ray discs, the Chapter names would be picked up by the chapter menus automatically. . . . . I use it to remind me to do something . . . . For that I use the 'old school' method -

Music Maker

8 answers, most recent on 12/30/2025

RE: Soundpool problem

But they didn't and I'm wondering who I can contact other than Ai because I did everything Ai told me to do and after a few messages he took me back to the beginning.

Movie Studio

One answer, on 4/10/2026

RE: Video Display/Audio in Video Deluxe 2026

@hotdogs Hi and welcome to the forum. Please do not post the same question, multiple times in the forum. I have removed 2 posts on this subject. We need more information to help diagnose the issue(s) you are having: The specification of your

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

@doane HI You can ignore that 'error' message it means there is no set GPU which can hardware accelerate the encoding of the video. The CPU will do all the processing and encoding, however it will take considerably longer to complete. However if the

ACID

6 answers, most recent on 3/26/2026

RE: Acid Pro 10 metronome volume

@FetusK Hi Please do not post multiple times on the same topic, 2 later posts have been hidden. This is a user to user forum not Magix Support. A response time to a post or comment will depend on a user who has experience of any issue you are having