• Video Pro X

  12 answers, most recent on 5/10/2026

  RE: VST not showing up
  Thank you, after trying everything your advice solved my problem!
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o If you changed the setting to TRUE and it's still TRUE after restarting the app, the setting was applied. Then that's not the problem. The settings just prevents the application from opening multiple times if you open multiple audio files. I
• Music Maker

  7 answers, most recent on 2/11/2026

  RE: How to Change Hand to Cursor
  Thank you!
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  @Tom-Essex Hi, I'm still not sure about what your problem is. Do you have multiple streams as indicated by @johnebaker? If so, it would have been helpful to have indicated that at the beginning as this is not something that most users have or do. If
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Just a thought have you checked your email spam for messages from Magix. I say that because only a couple of hours from submitting my request I have had an email saying "Hello and welcome to MAGIX, Thank you for contacting us. Unfortunately, our
• Other products

  4 answers, most recent on 3/9/2026

  RE: Movie Delux 2026 Feedback button goes to Patches, not to feedback area
  May I suggest changing the name of this button? As an end user, I thought it was for our feedback to you. Maybe you can change the name to Patches & Features? Thanks for your fast replies.
• Movie Studio

  One answer, on 4/28/2026

  RE: program won't open- frozen
  @Juliette-Perez First, can we confirm that the product you have is "Video deluxe 2026 Premium"? Second, the "error" that appears; please take a screenshot of it and post the screenshot here, or at least quote the wording in full. Third, uninstalling
• Movie Studio

  5 answers, most recent on 2/14/2026

  RE: [Closed] No My Products shown in my account
  @Chad-McCartney Since you have Movie Studio 13 or 14, please read this pinned post and follow its advice for any further questions you may have. Thank you. This thread will be closed. JeffForum Moderator
• Movie Studio

  4 answers, most recent 7 hours ago

  RE: Video Deluxe 2026 - Phamtom Audio in movie playback
  @John-Cianciolo Hi If you can identify the track that the 'phantom audio' is on, it will be a paler grey as indicated by the yellow arrow in the image below and there appears to be nothing on the track, delete it using the option indicated by the
• Video Pro X

  3 answers, most recent on 4/24/2026

  RE: Video Pro X vs. Vegas
  Curious as to what "updates" you would be considering?
• Other products

  One answer, on 4/25/2026

  RE: Cannot install the Magix PC Check&Tuning 2026 - License Key is Missin
  @Juanito-Lagadia Hi I have removed the order and serial number from your post. This is a public forum and you should never post confidential information, such as contact details, serial, ticket or order numbers etc here. The 'serial number ' you
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Michael-Schmidt6033 Yes, as this post confirms, BorisFX now owns SoundForge. However, I note you list Sound Forge v 18 and 19. These are versions produced by Magix so it seems you do need to contact them! (I admit I was not aware that it was
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
  @Paul-Scott As @AAProds wrote, you should really have started a new thread with your question! Did the linked thread provide the answer for you? If not, please do start a new thread. Because this current one refers to an earlier version of Movie
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood You have a Focusrite Scarlett interface? That should be enough. You select the Focusrite ASIO driver in the Music Maker audio settings and set the ASIO buffer size to reasonable value, for example 512 samples. Connect your speakers or
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @Riddler Which error message are you getting?
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara Hi Do you get this message everytime you close the program? John EBForum Moderator
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Rick, Should a squeaky-clean version of VPX16 burn DVD-DL discs okay? It "should", but "will" it? 😂 One thing before I risk turning another DVD-DL into a brick: Burn to the "Image Recorder"/ISO first. If that bit fails, you know it's the
• Other products

  4 answers, most recent on 6/13/2026

  RE: Independence Pro Premium Suite failed to download
  @csf Hi Have you checked your Antivirus software is not blocking the download? Which AV are you using? John EBForum Moderator   only Windows Defender for now. No way for me to check if disabling it works when I've hit the download limit, though.
• Movie Studio

  3 answers, most recent on 2/17/2026

  RE: .MVD Problem
  Hello John, and hello Airpods, thank you so much for your invaluable comments and advice. I haven't been here for a while, but knowing I can count on you is encouraging. Thanks and... until next time.
• SOUND FORGE

  3 answers, most recent on 12/30/2025

  RE: Voiceover Gate zeroes out the audio
  Are you referring to Sound Forge Audio Studio or Sound Forge Pro and which noise gate are you using?
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @Christiaan-Deliaert @emmrecs Hi Tom This is something that has to be looked into as there are still ongoing issues in sales and communication. Could you please have your team look into Christians problem? Thank you Stephen Forum Moderator
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @Gr8fuldan Your access to these forums has been approved but your first post here has been permanently hidden since you are asking for help with a problem with Samplitude Pro and this thread is about Movie Studio. Please do not hijack another user's
• SOUND FORGE

  4 answers, most recent on 3/16/2026

  RE: Subscription
  @Jimrin With MAGIX abandoning Sound Forge Can you say where you found this information? As far as I am aware, this has not been publicly, or privately, stated anywhere. JeffForum Moderator