Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Chad-McCartney You either have made a typo in your e-mail address previously or you used another e-mail address and don't remember it. You cannot get it working without the correct e-mail address. Support is sadly very hard to reach, I was only

Movie Studio

2 answers, most recent on 3/12/2026

RE: [Closed] I have Video Deluxe Ultimate (2026) :: But ProDAD plug-ins won't work!

@Apollo89x As I mentioned in your other post, proDAD Hide is a standalone program. What you are clicking on only installs and activates the program. You should have an icon installed on your desktop for this. That said, I just tried it and it

Movie Studio

8 answers, most recent on 5/8/2026

RE: Pixelan AnyFX is Free

@emmrecs Hi Jeff Retested this morning on my laptop, the crash appears to be random, yesterday both VDL 2026 and VPX 17 were OK, this morning VPX 17 crashed first time, then OK, VDL worked fine. I suspected both initial crashes were caused by the

Music Maker

20 answers, most recent on 4/5/2026

Music Maker 2026 Frozen at SetViews during startup

Hi, When I installed Music Maker 2026 Premium a while back, it worked fine. I kept 2025 as well as that is now allowed. It also kept working. A few weeks ago when I started it up, I go the -59 error. The remedy as instructed by Magix: Uninstall the

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

I figured out by myself that it had 8 tracks which is far more than I need. ACL 15 worked on my previous upgraded Windows 11 pc. The previous pc sort of worked but became very flaky so my son who is a computer science engineer and I concluded the

SOUND FORGE

One answer, on 1/1/2026

RE: I cannot record on Sony sound Forge Audio Studio 9.0.

Are you trying to record from the PC's microphone or record what you hear from the PCs speakers? (audio playback from a website for instance), SF Audio Studio 9 was an odd build and was primarily included with some of Sony's turntables, I had the

SOUND FORGE

9 answers, most recent on 6/4/2026

RE: Is this the end of Sound Forge?

@WhyB Sound Forge Version 12 works well. It is the version I continue to use, even though it lacks modern features such as ARA. Should Boris FX fix the remaining bugs in Sound Forge 2026, I will likely upgrade. However, since the company is

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

Tonight I burned three storylines to the DVD+RW disk using the same blue grid menu as before and it played back on my BD player this time. Extremely slow burning, but it worked. Is there anyway to use a custom menu image background or edit an

Music Maker

8 answers, most recent on 12/30/2025

Soundpool problem

I haven't been able to use Soundpool for almost two months. I bought MM 2026 for 99 euros on this sale. I've been writing to Magix for two months and it always works for me, but I can't reach a real person to solve my problem. After installing MM

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

@raquii Inside the Acid program folder there are multiple audio_plugin_scan_server exe files. These are responsible for the plugin scan. Acid hasn't been updated for many years so there are compatibility issues with newer plugins. Some users found

SOUND FORGE

13 answers, most recent on 12/23/2025

RE: Sound Forge Pro 18 - can't change bit depth to 32

Thanks John. This client had me doing a bunch of work that involved pitch and time stretching audio that they recorded on their end. My general procedure before I use algorithms to manipulate audio like this is to upscale the audio, perform the

Movie Studio

11 answers, most recent on 1/20/2026

RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@AAProds @johnebaker Nothing here (UK) so far but I am only on ms2025. Question - Did you have the problem Nvidia drivers installed before the patch 316 was offered, or was it offered while still on the older but working drivers? I'm just wondering

Music Maker

One answer, on 4/12/2026

saved songs and loops sounds Distortion, krashed, and plays to fast

I have problem with the program.Music Make 2024 Yesterday it worked fine but today all my saved songs sounds distorsed, krashed,broken and songs and sound plays very very fast also the sound in soundloops plays very fast and sound krashed/broken. I

Off topic

163 answers, most recent 11 hours ago

RE: Magix support has not responded to support tickets for months

@tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please

ACID

One answer, on 4/3/2026

Acid pro 11 download installer not working

Hi all, I understand Magix no longer own acid hence no reply to support requests and I`m hoping someone can help here as I need to install on another laptop and the installer will not download. I`ve a paid for version with legit serial and am so

SOUND FORGE

2 answers, most recent on 2/27/2026

RE: SF v18 Script to add more silence between every other phrase?

I just realized if I have exactly two sentences per line and can get the Created Regions from Words script to skip every other area of detected silence it could create the regions I want automatically without the need to edit the silence length. I

Music Maker

One answer, on 6/8/2026

RE: quiero una licencia para mi programa

@josealfredo-a Magix ya no vende la versión X7. En su lugar, puedes adquirir la versión más reciente, Samplitude 2026, a través de Boris FX. Ofrecen una licencia perpetua que funciona «para siempre» pero solo incluye actualizaciones durante 12

SOUND FORGE

13 answers, most recent on 12/23/2025

RE: Sound Forge Pro 18 - can't change bit depth to 32

@David-Rees This has to be a bug? I tried your steps and this problem also happens in Sound Forge 12, so it's a problem happening for many years. But, it seems like saving the file via Save As... and then selecting 32 Bit Float as the output bit

SOUND FORGE

7 answers, most recent on 3/12/2026

RE: RX VST Plugin Issues

Gave it a try and so far it doesn't seem to make a difference. ARA plugins show in the menu, but when I click on them, nothing opens and no errors or alerts. Edit: Activated the SF 18 trial and the same plugins work fine there. So, now I know it is

Off topic

163 answers, most recent 11 hours ago

RE: Magix support has not responded to support tickets for months

Just a thought have you checked your email spam for messages from Magix. I say that because only a couple of hours from submitting my request I have had an email saying "Hello and welcome to MAGIX, Thank you for contacting us. Unfortunately, our

Off topic

31 answers, most recent on 5/29/2026

RE: Stopping pop-ups from MAGIX on PC Boot

Hi allThe Grinch is back. For the past couple of days I have been greeted by this (or similar) This would appear to be a MAGIX ad so I am, again, going to blame MAGIX. I have (just now) worked through this thread and checked that I have undertaken

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Greetings all, If you don't already know there's a new driver issued by Nvidia:- GeForce Game Ready Driver - WHQL Driver Version: 591.86 - Release Date: 2026 January 27 Comments appear to be that there's no difference or improvement with this driver

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm If you see a preview you are basically good to go. Have you tried to record with another software, for example OBS https://obsproject.com/ or the new trial version of Magix Video Deluxe or Magix Vegas? Maybe the software version of Rescue

ACID

7 answers, most recent on 4/1/2026

RE: remotely support me sort out acid 11 issues

I'm glad you have hope and wish them the best! I suffered way too long with ACID 10. I've finally jumped ship with my remixes and have been loving Studio Pro (Fender, previously Presonus). Stem separation, Splice integration and ability to use