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Movie Studio
11 answers, most recent on 3/22/2026
RE: Cleaning a really poor quality video
@johnebaker Here you go, John. Very slow on my laptop so I eventually commented-out the LSFMOD sharpener and used the sharpener in Neat Video in VDL 2026 (for another version; I imported it as a MagicYUV AVI). This one just used the last video Andy
Video Pro X
One answer, on 3/23/2026
[Closed] Downloading Video Pro 23
I cannot get the downloaded file to install Vegas Pro 23 on a brand new PC AMD Ryzen X870 Motherboard, 64mb of RAM, 1TB main drive and a 2TB secondary drive, program will not even begin to download. On my laptop which is an Intel i9 Lake I cannot
Movie Studio
13 answers, most recent on 3/21/2026
RE: MAGIX Video deluxe 2026 Premium - time line list
@spuddy13 Hi Brian . . . . i had 5 files in the wrong place unsure how it happened . . . . When this occurs to me, it is because I have been holding down the Ctrl key instead of the Shift key when dragging one or more objects on the timeline. Ctrl
Other products
30 answers, most recent on 1/16/2026
RE: Topo maps broken in latest TRAVEL MAPS update
@Theuns-Serfontein Hi, There is no recent update to Travel Maps. The current version is 5.0.0.501. Is that what you have? When I want to upload a custom PNG Image It doesn't want to upload the New Image, I have no trouble loading a custom PNG
Photostory
15 answers, most recent on 1/28/2026
RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
@doane Hi, Hmm. After going through the following, I can see that a new user can have problems understanding how it all works. I should probably do some tutorials on Photostory. Anyway, please read page 26 in the manual. Photostory can have multiple
SOUND FORGE
7 answers, most recent on 3/12/2026
RE: RX VST Plugin Issues
@Myu I think ARA is broken in SF16. I had the same experience. You can try the following: install the free demo version of SF18 and copy and paste and overwrite the following files from the SF18 folder into the SF16
Movie Studio
31 answers, most recent on 4/16/2026
RE: Video deluxe 2026
@ImTerribleAtThis Hi The LUTPresets folder and LUT files are in the wrong location ie C:\Users\Public\Documents\MAGIX\Common\Videocontent\Video deluxe Premium Content\VideoEffects it should be
Movie Studio
3 answers, most recent on 5/28/2026
RE: Seems to be a codec problem
@james-o7579 Try recoding it with AVIDemux. I have posted instructions on my site here. Use the "MOV to MP4" procedure. It's a lossless process so you won't lose any quality; it just re-writes the header info. It would be worth shooting a short
Music Maker
11 answers, most recent on 2/16/2026
RE: No sound
@Djdj-17 Open the program settings under the File > Settings menu, then go to the Audio/MIDI tab. Here select the ASIO driver of your audio interface. If you don't have an audio interface you can use the Music Maker ASIO driver.. Then click on
Video Pro X
25 answers, most recent on 2/11/2026
RE: Cannot start VPX17 by double-clicking on MVP file
Hallo an alle, der guten Ordnung halber sei erwähnt, dass die Patches 25.0.1.316 vom Januar 2026 dieses Problem NICHT beheben. Deswegen sind zum Starten von Projekten mittels Doppelklick weiterhin diese Registry-Patches nötig. Gruss aus der Schweiz
Movie Studio
5 answers, most recent on 5/19/2026
RE: That old chestnut - Quicktime
@johnebaker What does MediaInfo say the encoding format used in the original MOV files is I was conitnuing an edit with the alleged Cineform movs I discussed in an earlier topic on here. I thought I'd persevere with them rather than convert
Off topic
4 answers, most recent on 5/18/2026
RE: I just tried to submit a support request on your website-- cannot save
@Bimbus Ergänzend zu den Ausführungen von @SP. möchten wir Sie darauf hinweisen, dass die Testversionen aller Magix-Produkte im Vergleich zu den Kaufversionen bewusst einen eingeschränkten Funktionsumfang bieten. Ihre Videodateien benötigen
Movie Studio
26 answers, most recent on 6/8/2026
RE: Message: Could not find a part of the program. Please install again.
Thank you for assisting. ALl paths are local pointing to: C:\Users\XXX\Documents\MAGIX\Video deluxe 2026 Premium\ Image Editor is mspaint.exe I uninstalled ON1 and it makes no difference. But what is interesting is the log files mention Topaz (which
Photostory
15 answers, most recent on 1/28/2026
RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
@browj2 Hi John I have found an issue with some disc menu templates which may impact on @doane discs playability. Using the default template indicated in your images if the number of movies creates additional menu pages, the 2nd menu and further
SOUND FORGE
7 answers, most recent on 3/13/2026
RE: Sound Forge Audio Studio 17
Hi @Rod-Devonshire, Are you trying to reinstall using the installation manager or the unpacked installer file.. which may still be in your 'Documents> MAGIX Downloads' folder, When uninstalling SF, I usually recommend using a third-party
Other products
30 answers, most recent on 1/16/2026
RE: Topo maps broken in latest TRAVEL MAPS update
@Theuns-Serfontein Hi Theuns, I downloaded and opened your png file in Travel Maps and quickly added 20 locations. No problems encountered. If you want to get together on Google Meet, send me a PM with the code. I'm in Eastern Canada (Quebec), so
Photostory
20 answers, most recent on 2/28/2026
RE: Photostory 2026, "RC String 8875 not found"
@David-Robinson5527 Hi To report a bug use the Support option at the top of this page, scroll down to the bottom of the page and select Send email then follow through the dialogs. I have sent a report along with a link to this topic and an image of
Movie Studio
22 answers, most recent on 4/9/2026
RE: MS re-names every new import to the name of the last saved project!
@Apollo89x OK, I see what you mean. Try a program reset: File>Settings>Reset Program Settings to Defaults. FWIW, as I explained above, the export filename is merely the movie name, which in your case is the "en1b". As I say, I've never seen
Movie Studio
3 answers, most recent on 5/28/2026
Seems to be a codec problem
I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound
Movie Studio
2 answers, most recent on 2/14/2026
RE: Audio problem with Magix MEP 2015 plus
Thanks, Ray. That confirms what I thought. I'll export as WMV and then I can convert to AC-3 using third-party software. I'll probably move away from Blu-ray anyway (old tech now!) and store files on my Media PC. The only surround format my Denon AV
Video Pro X
45 answers, most recent on 6/6/2026
RE: DVDs cut don't play
@rickduley Hi Rick, Can you also show us a picture of the Disc Burning screen? Have you tried using the Image Recorder option, which will produce an .iso file which can then be burned to disc using any standard disc burning software (I use Ashampoo
Photostory
One answer, on 5/9/2026
RE: Program hang
@James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
Video Pro X
9 answers, most recent on 1/20/2026
RE: No output option at 100fps for 4k-100fps video
Thanks for that info. I'll have to see if that WMV file can be re-compiled back to an .mp4 clip at 100 fps with AVC or HEVC codec with a different video editor without much loss of detail of a 4K video. But I have to wonder why VPX is not setup to
Audio Cleaning Lab
One answer, on 3/28/2026
Cannot install Magix Audio Cleanic 2014
Hello, I own MAGIX Audio Cleanic 2014 and I am trying to reinstall it on my current PC. However, the installer downloaded from my MAGIX account is an online setup tool, and it always stops during the download process. It seems unable to retrieve the
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