• Photostory

  One answer, on 5/9/2026

  RE: Program hang
  @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
• Movie Studio

  No answers, created on 2/11/2026

  Gravure impossible en Blu-ray h264 avec Windows 11
  Bonjour  Impossible de graver en Blu-ray en H264: Echec de l'encodage du film.  Je viens d'acquérir un nouvel ordinateur avec la dernière version de Windows 11 qui ne prend pas en charge le Codec AC3. Votre logiciel Magix de luxe 2024 Premium encode
• Movie Studio

  7 answers, most recent on 3/24/2026

  proDAD VitaScene V5 PRO
  Greetings, Back in November 2023 I bought MAGIX Movie Studio 2024 Suite with Vitascene 5 as an addon. I used it on rare occasions to give atmospheric effects on some old clips. It worked as expected but I thought that for what I do it's too
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  I purchased VDL 2026 Plus on DVD, I received an email confirming my order.I received the DVD on my post adres with invoice.The serial number is on the back of the DVD case and on the invoice.I didn't receive an email with another serial number (P3).
• Music Maker

  7 answers, most recent on 12/16/2025

  MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  I purchased Magix Music Maker 2026 (ULTIMATE) but It only sent me the link to download the premium version. I was also supposed to get access to ALL loops but this is not happening. I have already installed the premium so I need to know how to get
• Audio Cleaning Lab

  7 answers, most recent on 5/5/2026

  RE: Dolby Noise Reduction system
  I have the old Magix Audio Cleaning Lab 2005, so old that I have to have the install disc in the drive while using it, or it won't operate.For the life of me, I can't figure out how to get to the Dolby B-C function. I have an old cassette dub that I
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi . . . . Where are the proDAD VitaScene V5 Pro effects suite . . . . If you have not installed Vitascene the download and serial number are available as shown below. Also see this topic. . . . . I have three separate emails addresses
• Samplitude

  One answer, on 3/6/2026

  MIDI fade velocity / volume
  Hi- I've drawn a fade in the MIDI editor, but the volume (in blue) does not change in the mix..what might I be missing? It is with Vita Orchestral Strings in Magix Samplitude Music Studio build 36 / 64 bit Win10Processor    Intel(R) Core(TM)
• Photostory

  17 answers, most recent on 6/9/2026

  Unable to start Photostory de luxe 2025 and 2026 after changing comput
  My old computer had Windows 10 upgraded to Windows 11 and it had Photostory de luxe 2025 which has been working well with version 24.01.223. I have changed the computer to a new one with Windows 11 and on it I installed Photostory de luxe 2025
• SOUND FORGE

  4 answers, most recent on 2/1/2026

  RE: Extraction de pistes CD
  Bonjour, et merci pour la suggestion. Celle-ci a pour avantage de ne plus bloquer Audio Studio 17. Toutefois, la fenêtre de l'extraction ne reconnait pas le lecteur de CD/DVD et indique Aucun périphérique. Ce lecteur est pourtant bien reconnu par
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Hi John. Thanks for this update. I'm glad there is a workaround. BUT, it seems highly likely that the next Windows Update will restore the problem so it is likely the workaround will need to be repeated. I know you have the M-Audio M-Track,
• Movie Studio

  One answer, on 4/4/2026

  [Closed] Transfer to backup computer
  I run Windows 7,mostly offline, using fully registered Sony Movie Studio 12. It is the only thing I do on this computer. But this computer is dying. I'm older and only make one small personal movie a year. But I enjoy it and would like not to have
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  @rob1200 HI . . . . RTX version is 591.59 . . . . As there is no mention of a fix for the issues encountered with the 591.44 driver issue I would suggest you roll back to driver version 581.80. Are the UHD 770 drivers up to date, the latest version
• Music Maker

  6 answers, most recent on 4/3/2026

  Wont start
  Ok. so we know the servers are having a bit of an issue, and today I can no longer open Music maker. I did yesterday, no problem, today, music maker refuses to start. So i uninstalled it, re-installed it and still it wont start. I can see it is open
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @Bart-0251 There are many reports of Adobe apps crashing in ntdll, but at the Adobe community. https://www.google.com/search?q=ntdll+site%3Acommunity.adobe.com Like I said, crashes in ntdll point to faulty drivers. So, please check your audio
• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @browj2 @johnebaker Thanks for your replies both and yes John CB, Vitascene did show under Effects, proDAD Vitascene but nowhere else.. Yesterday I must have rebooted the computer at least a dozen times; both by restart and shutdown/start with no
• Movie Studio

  2 answers, most recent on 3/12/2026

  [Closed] I have Video Deluxe Ultimate (2026) :: But ProDAD plug-ins won't work!
  I have paid to upgrade to the the ultimate version of Magix Video (the ultimate version)...Purely for the ProDAD features, which Magix display as being included within this version.I have manually-activated each of these plug-ins\However whenever I
• Photostory

  2 answers, most recent on 2/26/2026

  RE: PS 2026 Uprade freezing
  @PeterD58 Hi Are you logging in to the laptop using a Microsoft Account and OneDrive is active? If not sure about OneDrive open the PS 2026 program settings, and on the Folders tab, if in any of the options you see 'OneDrive' in any of the folder
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  I figured out by myself that it had 8 tracks which is far more than I need. ACL 15 worked on my previous upgraded Windows 11 pc. The previous pc sort of worked but became very flaky so my son who is a computer science engineer and I concluded the
• Movie Studio

  One answer, on 1/17/2026

  [Closed] Getting a new authorization code for Vegas 12 for a new computer
  My old computer went toast, so moving my Sony Vegas over to the new computer: Ive followed all the steps, downloaded the latest version of Vegas 12 from the MAGIX web page, using my working serial number, installed the 3.5 version of .NET. Found my
• Off topic

  One answer, on 2/21/2026

  [Closed] Vegas pro 23.0 Error code 14 help pls
  I’ve been getting Error Code -14 for a while now. I submitted a support ticket and received an automated response suggesting I fully delete all Vegas and Magix files, but that didn’t fix the issue. Everything is correct the installation location and
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Since, a), no-one else has ever (to my knowledge) reported this problem before, and b) you have now uninstalled and reinstalled your software but the problem has now returned (having originally disappeared following the reinstallation), I
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  RE: Sound forge pro 11
  The password is incorrect and I need access to the old email to retrieve a new password @Angela-Prosser, in that case you will have to contact Magix support. Sorry to say, a response may take 'a while' due to the restructuring of Magix and the
• Music Maker

  One answer, on 4/30/2026

  RE: Music making for beginners
  @zivo Hi and welcome to the forum. You can download, from here, and install the trial version of Music Maker and try it for 30 days. The trial version will be limited in available Soundpools, Instruments and effects, however it will give you a good