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I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound

Music Maker

One answer, on 6/9/2026

Autotune

v32.1.0.18 (2024)Why is it impossible to tune the final waveform in a project ? It always cuts off a massive chunk of the vocal for no reason I can see.I sincerely hoped that after 20+ years, Magix would finally update this mess of a program to 2026

Photostory

19 answers, most recent on 6/14/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

Hi, Lack of familiarity with the Nvidia app and I finished up inadvertently uninstalling it altogether. I also stopped my Antivirus program Norton 360 temporarily and tested Photostory 2026. No luck: the error ntdll remains. Was it sufficient to

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

I think you may be right about ASIO support in Audacity; I've been messing around with so many different possible solutions that my brain is prone to short circuiting. As for the low latency driver, I don't think I've seen references to that on my

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website. Possibly, but I'm getting no satisfaction either

Off topic

8 answers, most recent on 5/12/2026

RE: Software Specifications

@johnebaker when I posted my screenshot, that was what I saw. Now, going back to the website, I see what you are seeing too. Oh well.... if you click on @PATIENT-X link, you will see the 3 dots. But going to the main Magix site, nope, they aren't

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

I have been getting a 'Read Error' Message when clicking on sound loops in MM2025. I tried to send in a ticket about this but always getting a 504 time out. Anybody home over there at magix? I reinstalled the program twice and it still gives me that

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@David-Stromski Please send me the latest ticket number. I will talk to the support team. I am sure, we can solve this. Cheers, Tom

Movie Studio

One answer, on 5/11/2026

[Closed] CRM files

Hi.I use Vegas pro for about 10 years. Since 2022 i use Canon R5C. Why not provide yet suport for editing CRM files??

SOUND FORGE

3 answers, most recent on 1/5/2026

RE: SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins

Thanks for information, i'm happy with you answer,if i have more question, i will ask it. You are welcome @dee-zee .

SOUND FORGE

3 answers, most recent on 12/30/2025

Voiceover Gate zeroes out the audio

I just upgraded from 16 to 17. I have some pretty standard things I do for a podcast and using the Gate on Voiceover settings is one of them. If I do it in 17, after applying the waveform is a silent flat line. When I do it in 16 the VO gate applies

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

Re your comment above, I have another problem. The Sony DVD-R disk I burned, that I mentioned above, the AVCHD, doesn't play back on my home BlueRay player. I get the main menu screen with the two story lines switchable and it looks great in HD.

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

Hi, thanks for your response. Here is what I did. I indeed checked my spam folder daily, and no emails from magix. I indeed sent an email to Sales@magix.net which automatically generates an AI email back. I forwarded the automatic AI generated email

Movie Studio

10 answers, most recent on 5/23/2026

RE: Video Deluxe 2026 premium

I get the following: "installation source for this product is not available" Error 1612"File Path C:\Users\Dai\App\Data\Local\Temp\mgxd4z10aoz\product\Video_deluxe_2026_Plus_setup_x64.ms_I can't find this on my C:Also have "code execution could

Music Maker

15 answers, most recent on 4/7/2026

RE: installation failed

I have malwarebytes free version and firewall windows defender and I have only one win user accaount local account no limited privileges.

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@browj2 Hi John. Thanks for this update. I'm glad there is a workaround. BUT, it seems highly likely that the next Windows Update will restore the problem so it is likely the workaround will need to be repeated. I know you have the M-Audio M-Track,

Movie Studio

18 answers, most recent Yesterday

RE: Video Deluxe 2026 Plus

Thanks @johnebaker It is still not working. I tried everything but used another program to clean uninstall which was already on my computer. I will try again with Revo

Music Maker

15 answers, most recent on 4/7/2026

RE: installation failed

These two methods do not work. I uninstalled both versions of Magix Music Maker and reinstalled only version 32.1.0.18 and everything works perfectly without any problems. Later I tried to install version 34.0.0.6 again and I got the same result,

SOUND FORGE

7 answers, most recent on 1/31/2026

RE: Can't save sound recordings from vinyl rsestoration tool as mp3

This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used

Movie Studio

14 answers, most recent on 3/19/2026

RE: Separating Audio Tracks Video deluxe 2026 premium

@Gid As I said, yours was a good example. I have recorded similar audio. I recorded the singer on the left channel, the guitarist on the right using an audio interface that only had left and right channels, connected to the computer by USB. So, the

Samplitude

7 answers, most recent on 3/31/2026

RE: CC control of VST within Samplitude Pro X7

@terra3 Inside the VST-Plugin menu enable Hardware Controller Easy Learn mode. Click on a control you want to influence with your MIDI device, then move a knob or fader on your device. Both are now coupled. Disable Easy Learn mode again. Yeah, I

Movie Studio

6 answers, most recent on 6/15/2026

RE: Video Deluxe 2026 - Phamtom Audio in movie playback

Hello, I dont know how to export movie, I dont have that option in the screen, somebody help me please

SOUND FORGE

4 answers, most recent on 3/16/2026

RE: Subscription

I went to the website to see if there were any updates and couldn't find any sign of Sound Forge so I came here and a couple of people had commented that it was dropped. I cannot recall any specific person or even thread

Video Pro X

2 answers, most recent on 3/30/2026

RE: [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start

@Komaryt Try this thread on the VEGAS forum https://www.vegascreativesoftware.info/us/forum/warning-ms-visual-c-14-50-v145-kill-vegas-download-the-fix--150332/ But be quick as the Vegas forum is moving in a few days to a new home. yeah :D I saw