• MAGIX

  No answers, created on 4/10/2026

  magix.info - Announcement – Maintenance Work in April
  We will carry out technical upgrade maintenance on the cloud platform on which magix.info is operated during April. It cannot be ruled out that the site may be unavailable or only partially available during this time. The duration of these effects
• Movie Studio

  2 answers, most recent on 2/3/2026

  RE: Burn to disk
  @chris-fleming4256 Welcome to the Magix user to user forums. Unfortunately, your first post is very much lacking in detail so any help is likely to be largely guesswork! Please read this pinned post and supply as much of the requested information as
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  RE: Magix Sold Sound Forge!
  Sound Forge under Boris FX has less activity because the priority is Vegas, just like during the Magix era. But I hope Boris FX can fix some of Sound Forge's bugs.
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan I was told I couldn't get help for my beloved Magix Video plus 2026 version Who told you this?? It is completely incorrect! Jeff
• Movie Studio

  2 answers, most recent on 4/11/2026

  RE: [Closed] re-registration with MAGIX
  @Kono In the meantime (very recently) Magix sold the Vegas line to BorisFX. I suggest you try the Boris Vegas forum here: https://forum.borisfx.com/
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  @ali-ahmad Hi . . . . magix pro 17 plus . . . try to update online for the one time activation function but comes up already registered-error code-24 . . . . Do you mean Movie Edit Pro 17 released in 2010, or Movie Edit Pro 2017? Was the software
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
  @Paul-Scott Paul, it would have been better to start a new thread as your crashing probably isn't related to the first post. Anyway, a search for "ntdll.ll" in the forum search revealed
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @Szymon-Barabach You can reset the Acid program settings by holding CTRL and SHIFT on your computer keyboard and then starting Acid. Keep holding the keys until a small window appears and asks you to reset the settings Generally, a crash in ntdll
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  @John-Baggott P2-Serial numbers might need a installation counter reset by Magix support. I encountered this problem once and support reset the counter for me. As far as I know it is also possible to install the software from CD and then select
• Movie Studio

  No answers, created on 2/18/2026

  Purchasing Credits
  Has anyone successfully purchased Credits recently. Paid for credits, money taken from credit card but no credits recieved. Emailed Magix multiple times but never a response.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Location is c:\users\acer\documents\magix. I do not use onedrive because only have original ADSL internet, 1.5 Mb speed download.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Surely MAGIX, now having been made known of a problem, can go through the closed support tickets since whenevever they implemented the AI answer-bot feature and see what the last response to an inquiry was and recognize they never had a human
• SOUND FORGE

  5 answers, most recent on 2/12/2026

  RE: Version 14 Missing VST Plug in Rack Missing inter alia
  Hi @Gr8fuldan, firstly, this is a 'users' forum. Other users and moderators on this and other Magix discussion groups do not have access to activation serials and other personal info. When activating Sound Forge, your old email address does not need
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  Website is showing Sound Forge 2026. Sound Forge will now receive updates. Magix had abandoned it.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• Video Pro X

  One answer, on 2/15/2026

  Topic: Karaoke Support for Arabic Text in Magix Video Pro X17
  Hello,I would like to know if it's possible to use the karaoke feature with Arabic lyrics in Magix Video Pro X17. I tried using "Speech-to-Text," but I couldn’t find Arabic language support. Is there a way to import Arabic lyrics or add them
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
• Music Maker

  No answers, created on 1/12/2026

  Not able to view all VSTs especially MAGIXs
• SOUND FORGE

  2 answers, most recent on 4/24/2026

  RE: Buying serial number to activate SFAS 17
  Hi @Roberto-Kirst, BorisFX recently acquired Sound Forge, Acid, Vegas, ect., from Magix. You can purchase Sound Forge 2026 from BorisFX, but I am not sure about SF Audio Studio17. The final Magix version was SF Pro 18 and there was no Audio Studio
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
• Music Maker

  6 answers, most recent on 4/3/2026

  RE: Wont start
  Purchased SoundForge 16, it worked for 2 months only and now won't launch. Send a troubleshoot copy to Magix. They did nothing. I posted on forum, but can't find that thread.
• Photostory

  2 answers, most recent on 2/8/2026

  RE: Photostory deluxe 2025
  In most cases it is due to the PC having to little RAM and or too slow a processor. Can you give some details of your PC/MAC. A good tool to use is Speccy which when you run it will show much about your PC. Please note the minimum PC resources
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @emmrecs Regarding the high price I assume it's Vegas Suite? @Michael-Schmidt6033 If you are trying to renew your subscription for Vegas, you need to switch over to Boris FX as Magix no longer sells Vegas.