• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  RE: [Solved] MxDownloadManager.exe crashes when trying to download Version 7
  @JudgeHawk It's no longer working. You could contact customer support at infoservice@magix.net and ask them for the installer, but I assume that they won't answer or simply say it's out of support because it's an old software from 2013. I also don't
• Samplitude

  2 answers, most recent on 5/19/2026

  ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.
  CUSTOMER ORDER  removed by Moderator  ORDER  removed by Moderator 8-11-2014 I'm trying to install on my win 10 computer - i paid but keep getting errors on some effects and online features even though i am connected to my internet.please advise or
• Movie Studio

  2 answers, most recent on 4/16/2026

  RE: No audio heard
  Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, 
• SOUND FORGE

  2 answers, most recent on 5/17/2026

  [Solved] Editing problem in Sound Forge 17
  For some reason I can no longer just highlight a portion of an audio file in SF 17 and use the "SAVE AS" command to save that portion of the file to my desktop. Every time I do it, SF 17 saves the complete file instead of the portion I selected.
• Movie Studio

  3 answers, most recent on 3/20/2026

  [Solved] Ecxeption 0xc0000005 "Access violation"
  J'ai utilisé sans problème le logiciel à plusieurs reprises, jusqu'à ce matin, et cette après midi, gros défaut à l'ouverture du programme "Access Violation". Intel Core i514400, RAM 16Go, UHD Graphics 730 Windows 128MB, processeur x64Windows 11
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  It's 11 days later and the issue is still there. Great work magix. You got your money instantly...
• Movie Studio

  No answers, created on 2/11/2026

  Gravure impossible en Blu-ray h264 avec Windows 11
  Bonjour  Impossible de graver en Blu-ray en H264: Echec de l'encodage du film.  Je viens d'acquérir un nouvel ordinateur avec la dernière version de Windows 11 qui ne prend pas en charge le Codec AC3. Votre logiciel Magix de luxe 2024 Premium encode
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  OK, superb, SP. Is this the same with Win 10 and 11? I'll try this tonight also. Many thanks.
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  128 GB ramM-Audio M-Track solo sound cardNvidia gtx 3060Independence 3.5.1Windows 11
• ACID

  7 answers, most recent on 4/1/2026

  remotely support me sort out acid 11 issues
  Since upgrading from7 to 11 I've have had nothing but issues. From acid has stopped working messages, (50% of the time) to strange audio corruptions like digital distortions. Ive taken all VST out of projects as some forums suggest but still no
• Movie Studio

  One answer, on 2/22/2026

  [Closed] re-registration
  I need to Re-register Movie studio 11 since installing to a new drive. how can I do this?
• ACID

  8 answers, most recent on 2/27/2026

  Acid Music Studio 11, Auto update failure.
  Every time I run Music Studio 11, im prompted to upgrade. So I have been trying but it always fails at installing the Microsoft Visual Studio redistributable . I have tried downloading the version from microsoft and running a repair, then installing
• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  RE: MxDownloadManager.exe crashes when trying to download Version 7
  Found the backup where SP. said it was. Installed flawlessly on my new Win11 pc, and tested ok.
• Video Pro X

  2 answers, most recent on 3/23/2026

  [Solved] Vegas Pro 23 won't start up...
  Hi Forum, I had Vegas Pro 23 start up when I first installed it. Now it won't start. I have tried to clear the cache using the control n shift method but this does not work. I have sent support an email but no response. Any idea what is causing
• SOUND FORGE

  4 answers, most recent on 2/1/2026

  RE: Extraction de pistes CD
  Hi @Daniel-AUMIOT, I am not sure about Win 11 but try right-click the SF-17 shortcut, select 'Properties> Compatibility' and check-mark 'Run this program as an administrator'. Je ne suis pas sûr pour Windows 11, mais essayez ceci : faites un clic
• SOUND FORGE

  4 answers, most recent on 2/1/2026

  Extraction de pistes CD
  Bonjour, audiostudio 17 m’informe que je suis connecté sans privilèges d’administrateur système. Windows 11 confirme mes droits d’administrateur. Où dois-je chercher pour activer ces droits ? Merci pour votre réponse. Hello, AudioStudio 17 is
• SOUND FORGE

  One answer, on 3/26/2026

  Automatic Normalization Using Sound Forge 17 on Windows 11
  Is there a way to automatically Normalize a wave file to bring up all the low signals to the Normalized Level?
• Movie Studio

  4 answers, most recent on 1/12/2026

  [Closed] Computer IDD
  Can't seem to get a computer ID that your system will accept.  Can you help?  I am running Windows 11.
• Off topic

  162 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  It appears to be impossible to get response from a human at MAGIX technical support. I have tried multiple times to submit a ticket, but all I get is constant bot/AI intrusion in MAGIX's attempt to keep customers from reaching a human support agent.
• Off topic

  One answer, on 1/27/2026

  [Closed] Non-existent technical support
  It appears to be impossible to get response from a human at MAGIX technical support. I have tried multiple times to submit a ticket, but all I get is constant bot/AI intrusion in MAGIX's attempt to keep customers from reaching a human support agent.
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  Ah also SandyRaw do you know if there will be updates to 11 to fix bugs or would it be a matter of buying 12 (if that's what it will be called)??
• Movie Studio

  10 answers, most recent on 5/23/2026

  Video Deluxe 2026 premium
  VD 2026 Premium keeps crashing. I've uninstalled and reinstalled 5 times and upon starting I get an error message: Error in module "videodeluxe.exe" "ACCESS VIOLATION" I'm using MS Windows 11 PRO
• Video Pro X

  9 answers, most recent on 1/22/2026

  Access violation error n NTDLL,dll
  After installing and starting VideodeLuxe Premium 2026, I spontaneously get the error message ‘Access violation in module NTDlL.dll’ exception 0xc000005. The programme crashes. I performed an integrity check with DISM.exe in Windows 11, but found no
• Music Maker

  3 answers, most recent on 2/1/2026

  RE: Content MMM2026
  @Tristan-Weijermars You'll get a license for Music Maker 2026 Premium, a license for Sound Forge Audio Studio 12 and a license for iZotope Ozone 11 Elements.