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Hi, for your next Music Maker 2026 update you need to fix "Quantization settings..." window not appearing. Tried MM 2026 on 2 computers with Windows 11. After clicking nothing happens. I have Music Make 2016 Live on the same computer and

Samplitude

One answer, on 4/8/2026

RE: level meters are frozen. they read peak and then hold. HOW TO UNFREEZE

@guitar53 Have you tried to restart your computer? Please select the Restart option and not the Shut down option.

Photostory

17 answers, most recent Yesterday

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

Hi John, My computer which is only about 10 days old has Windows 25H2. Could this version be the cause of the ndll problem?

SOUND FORGE

11 answers, most recent on 4/14/2026

RE: Welcome window keeps popping up on startup

I will try that next. I don't think I restarted the computer since I reinstalled the software. I'll let you know

Movie Studio

11 answers, most recent on 1/20/2026

VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

A heads-up: after installation of the 316 patch (fixing the NVidia driver issue), VDL told me that I was trying to install the program on too many computers and that I had to deactivate one of them. I went to my account and only two computers were

Movie Studio

One answer, on 4/4/2026

[Closed] Transfer to backup computer

I run Windows 7,mostly offline, using fully registered Sony Movie Studio 12. It is the only thing I do on this computer. But this computer is dying. I'm older and only make one small personal movie a year. But I enjoy it and would like not to have

Other products

One answer, on 4/12/2026

computer series number can not find

can not find the series number to finish a form to receive a code what can I do?

Music Maker

2 answers, most recent on 3/15/2026

I installed Music Maker 2014 in new computer.

my passwords for the program will not work states error 10 what can I do.

SOUND FORGE

11 answers, most recent on 4/14/2026

RE: Welcome window keeps popping up on startup

@mary-o Maybe the activation gets not correctly saved to your computer. Try running Sound Forge once as administrator via a right click on its desktop icon.

Other products

2 answers, most recent on 3/16/2026

RE: Magix Photo Manager hangs up

@Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows

Music Maker

One answer, on 5/31/2026

RE: Do we have an AI program like ACE or Suno music maker or arrangeger?

@Siah You can try Ace-Step or Heartmula. Both are free and can run locally on your computer, although they have not the same sound quality level as Suno or Ace Studio.

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

I do not have backup enabled on my computer. I have exited OneDrive and the problem still remains.

Movie Studio

11 answers, most recent on 1/20/2026

RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@emmrecs Hi Jeff I have both VPX and VDL on my laptop and PC, and this is not the first time I have been asked to de-activate/reactivate by a patch, which may have been triggered by the update to Win 25H2. I suspect that significant Windows updates

Xara Designer Pro

11 answers, most recent on 4/30/2026

RE: Xara Designer Pro - Slow work after 10-15 min

@gene-pG-Poole Hi and welcome to the forum. 'Same computer specs as the OP, except' Please do not quote your system specs as above. When quoting your motherboard specs, please give all the information regarding its main components, quoting the

Photostory

17 answers, most recent Yesterday

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

Hi @johnebaker I see MediaInfo has doubled in size since I last used it 😬. Here is the MediaInfo report and the settings of VPX16. If there is a Computer God out there in Cyberspace I would very much appreciate that Computer God endowing @johnebaker

Movie Studio

One answer, on 1/17/2026

[Closed] Stopped working. Reinstalled and now won't take Activation code

Had for years Movie Studio Platinum. Used many times. New computer it was installed, but after one time it suddenly stopped. Even restarting computer did not fix so had to uninstall. In attempt to re-install it will take the S/N but authentication

Other products

4 answers, most recent on 2/19/2026

RE: Serial number

@Gondim You might be able to see the previous e-mail address on your old computer if you look inside the program under Help > About.

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

Thank you SP, you were correct the premium version was needed, after another hour I am able to see the video on the computer screen. The new problem is that when I click on "transfer video to computer" the video freezes and nothing more happens.

ACID

8 answers, most recent on 2/27/2026

RE: Acid Music Studio 11, Auto update failure.

@stuart-cassie Just in case, did you restart your computer after uninstalling the Redistributables? This might be necessary. Please select the Restart option and not the Shut down option.

Samplitude

3 answers, most recent on 1/19/2026

RE: Samplitude keeps crashing with ASIO4All

@psychojosh13 Not necessarily. Some plugins just introduce a very noticable latency, for example, if they need a large look-ahead-window for effect computations..

SOUND FORGE

6 answers, most recent on 5/1/2026

Sound forge pro 11

I own sound forge pro 11 and cannot find how to download it to my new computer. It says the serial number is registered but doesn't show up in my products list.

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

For sure! Testing the same project with whatever has been added to it would give everyone and idea of what hardware specs will give someone. As if anyone can afford a new computer nowadays....

Movie Studio

7 answers, most recent on 4/10/2026

cant download extra content

HI! Im having trouble to install the extra content and efects and such. Do anybody customer support mind install theese things on my computer? when their available. thanks