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  • Music Maker
    10 answers, most recent on 3/22/2026
    RE: I need to get a refund processed but Magix support keeps bouncing it
    @peter1968 That was the case in the past when they still had good customer support. They had an insolvency in 2023, that's why they now have a new parent company. They are currently trimming everything that doesn't generate enough revenue Good to
  • SOUND FORGE
    15 answers, most recent on 1/2/2026
    RE: mouse won't click properly in sf 18 waveform
    Traditionally SF has allowed to click ahead a ways in the waveform, then stop the waveform from playing and it starts where that new click is set. Hard to explain Seasons Greetings @jim-atkinson, These settings may cause the behavior:"Options>
  • SOUND FORGE
    2 answers, most recent on 4/13/2026
    [Solved] Change Fontsize of Sound Forge Dialogue in C# script?
    The following script brings up a dialogue box. If the user enters text all regions are renamed and numbered using the name supplied. The script works but I would like to make the dialogue box bigger and use a larger font size, eg size 18. Can
  • ACID
    16 answers, most recent on 4/27/2026
    RE: ntdll.dll - ACID doesn’t start
    @NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel
  • Music Maker
    8 answers, most recent on 5/30/2026
    RE: Licence Document
    @Ward-Ron First of all, we are not Magix staff, so you need to contact support directly for a definitive answer. You can find the license here: https://producerplanet.com/pdf/royalty-free-commercial-license-en.pdf Generally, there is always the
  • Movie Studio
    16 answers, most recent on 4/26/2026
    RE: GL Transitions ?
    @idd-2016 Hi I know of only 2 mainstream video editors which support OpenGL 'shader injection', and neither of them are Magix, or former Magix, products. Other software such as FFMPEG and Blender can utilise GL Transitions with video. Looking at the
  • Movie Studio
    3 answers, most recent on 1/13/2026
    RE: Settings - CPU or GPU - Video Delux Premium 2026
    @SHANE-KOHUT Certainly for export, use the 3080 for MP4-type source files. My 3060 is probably 5 times faster than the CPU export. For other source file types such as AVI, I find using the iGPU in my Intel CPU sometimes yields faster exports. Then
  • SOUND FORGE
    15 answers, most recent on 1/2/2026
    RE: mouse won't click properly in sf 18 waveform
    Seasons greetings @jim-atkinson, If you are not editing a lossy type file, the 'Proxy' setting will have no affect.Otherwise, the 'Snapping' tool may be enabled and set to 'Grid', making it difficult to precisely place the cursor. It is usually best
  • Movie Studio
    7 answers, most recent on 4/10/2026
    RE: cant download extra content
    @SSB To get the extra content, go to the Help menu than choose "Install Extra Content". Click Yes to the Installations Manager prompt, wait for a few seconds then a box will appear with all the extra content. Do you see that? It looks like
  • Movie Studio
    11 answers, most recent on 1/20/2026
    RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
    @emmrecs Hi Jeff I have both VPX and VDL on my laptop and PC, and this is not the first time I have been asked to de-activate/reactivate by a patch, which may have been triggered by the update to Win 25H2. I suspect that significant Windows updates
  • Movie Studio
    One answer, on 1/17/2026
    [Closed] Getting a new authorization code for Vegas 12 for a new computer
    My old computer went toast, so moving my Sony Vegas over to the new computer: Ive followed all the steps, downloaded the latest version of Vegas 12 from the MAGIX web page, using my working serial number, installed the 3.5 version of .NET. Found my
  • Movie Studio
    3 answers, most recent on 1/13/2026
    RE: Settings - CPU or GPU - Video Delux Premium 2026
    @SHANE-KOHUT Certainly for export, use the 3080 for MP4-type source files. My 3060 is probably 5 times faster than the CPU export. For other source file types such as AVI, I find using the iGPU in my Intel CPU sometimes yields faster exports. Then
  • Movie Studio
    46 answers, most recent on 1/28/2026
    RE: BEWARE Latest Nvidia GTX 591.44 Drivers
    @john-m33 Hi . . . . jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU . . . . much better using the Intel UHD Graphics option . . . This difference between the 2 GPU's performance and the jerkiness would suggest that Interlaced video
  • SOUND FORGE
    9 answers, most recent on 6/4/2026
    RE: Is this the end of Sound Forge?
    If you are not aware already, Sound Forge is now published by BorisFX, FWIW " Sound Forge 2026 appears identical to (Magix) Sound Forge 18 aside from the branding. The only bug that has been addressed so far was the need to double-click really
  • Movie Studio
    16 answers, most recent on 2/25/2026
    RE: Can't get Red Text
    The color in the screenshots, as you see, is what I see see in Irfanview and Photoshop. But red and yellow in general are correct in the other softwares. I just made a screenshot of your comment of the Anaglyph mode access (since I'm not familiar
  • Music Maker
    20 answers, most recent on 4/5/2026
    RE: Music Maker 2026 Frozen at SetViews during startup
    @emmrecs Hi Jeff, Thanks for the information. I suspect MS as well as that is the only explanation for such an occurrence since MM 2025 has also been affected. I have loaded most Magix programs that I still have on the computer, new and old, and
  • Movie Studio
    8 answers, most recent on 2/5/2026
    RE: Repeated glitch in burned disc
    @k9vet Hi Would you please answer the specific questions you have been asked regarding disc brand, type and the burn parameters. General comments make it difficult for us to be more precise in diagnosing the issue you are having. . . . . 8.5gb
  • Off topic
    13 answers, most recent on 2/27/2026
    RE: Payment not received email
    @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all
  • Photostory
    15 answers, most recent on 1/28/2026
    RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
    Re your comment above, I have another problem. The Sony DVD-R disk I burned, that I mentioned above, the AVCHD, doesn't play back on my home BlueRay player. I get the main menu screen with the two story lines switchable and it looks great in HD.
  • Movie Studio
    4 answers, most recent on 6/7/2026
    RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    @spuddy13 Hi Brian How long a narration are you wanting to do? My method, for when I do add a voice-over (rare) is to complete the video editing so I have the final result for the video part. If I want a 'free wheeling' narration, I watch the video
  • SOUND FORGE
    2 answers, most recent on 2/27/2026
    SF v18 Script to add more silence between every other phrase?
    I find Text to Speech very useful but one problem is the way it generates silence. Ideally TTS should have a method to control the amount of silence inserted per line. Sometimes I have more than one sentence per line in the TTS window. When the text
  • Movie Studio
    7 answers, most recent on 2/20/2026
    RE: Crashing in Windows 10
    Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It
  • Off topic
    13 answers, most recent on 2/27/2026
    RE: Payment not received email
    @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all
  • ACID
    16 answers, most recent on 4/27/2026
    RE: ntdll.dll - ACID doesn’t start
    @NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel
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