• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  Having the same exact problem. Ive hit the "P" key to reset and rescan soundpools, restarted the program, restarted my pc but nothing seems to be working.. I should have never upgraded to 2026. HOW DO WE FIX THIS?!
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  Greetings, Odd, the AVI clip I posted above doesn't play on my PC but does on my mobile. AndyW
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @Carl-Johansson when was the last time that you cleaned out the dust from everything inside your PC? Or replaced the CPU thermal paste with quality thermal paste? My computer specs are in my Signature below. I built my PC myself. I've been doing
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi Rick, I'll try resetting the cache tonight when I go home (I only have 18 Pro on my home editing PC) and see if that works. I'm not majorly comfortable editing the registry, so if it comes to it, I'll reboot to solve the problem each time it
• Movie Studio

  22 answers, most recent on 1/7/2026

  Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  I can Audio record with no issues, but am unable to simultaneously record audio and video during Screen Recording. It only captures the Video. I am using Magix Video Deluxe 2026 Plus. I am using a PC with AMD Ryzen 7 8840HS w/ Radeon 780M Graphics
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Since no one is able to get MAGIX to respond and I am unable to reactive this program on my new PC, does anyone suggest a very user-friendly product that I can get instead? I do simple videos for our family reunions and sometimes for family reunions
• Movie Studio

  11 answers, most recent on 1/20/2026

  VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  A heads-up: after installation of the 316 patch (fixing the NVidia driver issue), VDL told me that I was trying to install the program on too many computers and that I had to deactivate one of them. I went to my account and only two computers were
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  Uninstalled Visual Studio again, through the Windows App uninstaller. Verified its gone. Rebooted the PC, and ran Music Studio and let it do its auto update. Again it fails at the point where it installs Visual Studio. It just never gets past it.
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  Man, Thank you for that info SP. It really looks like that problem is entirely with WAVES, so I got a live agent scheduled to work on my PC remotely next week. Again, thanks for that info above man.
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
  @ericlnz Hi I just googled "Video Pro X pc specifications" and the top page link in search took me to the page, yes your right, it's not easy to find at the spring sale page. Stephen Forum Moderator
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  Sound Forge Audio Studio 17
  Very annoyed at Magix. Yet again, one of their products has failed. There is zero point in contacting "support" as they just ignore tickets. Disfunctional company. Sound Forge Audio Studio 17 keeps causing my PC to restart with "kernel mode heap
• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  RE: MxDownloadManager.exe crashes when trying to download Version 7
  Hola .Tengo el programa de SALVA TUS CINTAS DE VIDEO,.He cambiado el pc y ahora no me reconoce el pincho USB, al parecer antes era para 32bits y ahora es para 64 bits, que se puede hacer ????. gracias
• Music Maker

  3 answers, most recent on 4/3/2026

  RE: Installation Gets Stuck
  Update: I have found that I have Music Maker 2026 installed and working on my pc. The only bug was that the setup exe was freezing like shown in the first post. So TLDR: Setup seems to work. Setup.exe seem to freeze forever but gets the job done.
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  RE: Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  Will it open singularly but not in the chainer? Are the Waves Audio plug-ins listed in the"Options> Preferences> VST" menu and have you tried refreshing the VST plug-ins, then restarting your PC. Unfortunately Waves plug-ins have always been
• Off topic

  159 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  So Magix doesn't get any money for their product that Walmart sold? On Walmart it says sold by MAGIX, check it out.
• SOUND FORGE

  One answer, on 3/15/2026

  Unable to reregister Sound Forge Pro 10.0
  I am not able to open my software for Sound Forge Pro 10.0. When I attempt it times out or cannot send the information. I get the error message 12002 timed out. Please help. I am on a new PC running Windows 11
• Movie Studio

  11 answers, most recent on 1/12/2026

  Video Deluxe 2026 - Access Violation Code - Program Crashes
  Hi everyone. I have just purchased Video Deluxe 2026 and when trying to start a project I open a drive on my PC where my videos are and I get this Access Violation message pop up and once closed the program crashes. I run Windows 11 and my GPU is
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  Thanks everyone, it just looks like I have lost all the information I need to use this software again, all my files on the login details have gone and I cannot see them when I log in my pc is full of Vegas files but I cannot use them. :(
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  Hi @Frederick-Hicklin, are you downloading the MP3 to your PC and then opening the file in Sound Forge? Does the same behavior happen with PCM (wave) files?You could try enabling 'Always proxy compressed formats'. in the "Options> Preferences>
• Music Maker

  4 answers, most recent on 12/23/2025

  [Solved] System requirements for 2026
  I recently purchased Music Maker 2026 and am trying to learn it, at least a little, on version 34.0.0.6, and it keeps freezing and crashing on my system. Now, I suspect that my homebuilt PC, which was state-of-the-art in 2024, is no longer
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi @emmrecs Verbatim Discs.I have just rebuilt PC with newest O/S (so ignore previous data - I must update that file).
• Movie Studio

  6 answers, most recent on 2/7/2026

  [Solved] Background app from Magix
  Greetings, I'm confused again. A few weeks agok this topic (https://www.magix.info/us/forum/why-does-fabs-exe-need-to-run--992593/#ca2002524) was resurrected. I would have posted this query there but as I can't I won't will I? 😇 In it, after
• ACID

  3 answers, most recent on 12/27/2025

  Music Studio Error 24
  I JUST PURCHASED and now it won't let me register. When I log in, it says already registered, but my pc will not get past the register and activate screen. I'm stuck in a loop and this makes me angry. HELP!!!
• Movie Studio

  26 answers, most recent Yesterday

  Message: Could not find a part of the program. Please install again.
  Message: Could not find a part of the program. Please install the program again.I did a new install and rebooted the PC. I still get this same message. The program has been working fine up until today.