• Other products

  One answer, on 4/12/2026

  computer series number can not find
  can not find the series number to finish a form to receive a code what can I do?
• Music Maker

  3 answers, most recent on 1/20/2026

  RE: How do I update My Music Maker 14?
  How do I update My Music Maker 14? cause the code it gave me is not working
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: [Closed] Computer IDD
  Vegas movie studio HD Platinum 10.0. Purchased around 2016. Ihave the Authentication codes and serial number.
• Movie Studio

  One answer, on 2/5/2026

  [Closed] Can't register Sony Movie Studio Platinum
  I registered my product years ago and now am trying to transfer it to a new PC. When I enter my serial number, your site tells me it's already registered (yes), but I need a code to begin using it on my new PC. How do I receive that? This is such a
• Off topic

  160 answers, most recent 12 hours ago

  RE: Magix support has not responded to support tickets for months
  @Michael-Lockyear I tried placing the codes for the upgrade You don't need a code. If a certain product is registered in your customer account, the reduced upgrade pricing will work. If it isn't registered in that account, it will not work. If you
• Off topic

  160 answers, most recent 12 hours ago

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeil Be aware, we are all users just like you and not support staff. Voucher codes must be entered here, in case you didn't try this already: https://www.magix.com/redeem
• Photostory

  3 answers, most recent on 6/8/2026

  RE: can't find activation code
  I purchased this program quite a few years ago but only use it a few times every year or two. I am being asked for an activation code & I no longer have the box. what can I do?
• Video Pro X

  2 answers, most recent on 12/27/2025

  [Solved] Can not install additional components - extra content.
  Hello, I have purchased Video Pro X17 Ultimate edition. I have activated coupon codes, but I still can not install additional components. Have anyone experience such issue? I have wrote to Magix support, but they arent' responding. Best
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  I am in the same boat. Pay Pal charged, no code or download received. Ai bot responses , promises to contact human representative, then silence.
• SOUND FORGE

  One answer, on 12/29/2025

  1618
  Trying to install SOUND FORGE Audio Studio 17 and this error code appears. 1618. Any help would be appreciated, thank you.
• SOUND FORGE

  4 answers, most recent on 5/11/2026

  RE: License for iZotope Plugins
  Thank you for the information. We checked several times our email, including spam/junk, but never saw email with those activation codes. We will pursue the avenues you mentioned to see if we can get resolution.
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• Off topic

  160 answers, most recent 12 hours ago

  RE: Magix support has not responded to support tickets for months
  ericinz , I did this . I tried placing the codes for the upgrade , with two of the programs that are in the video pack and it rejected the upgrade
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  Hi, I have just installed Video Deluxe 2026 Ultimate, but I only have the Premium edition. In 'About Magix Video Deluxe', it confirms that I have the Premium edition. I have redeemed the coupon code, but cannot find the Ultimate pack. I cannot find
• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Bonjour Votre numéro de client a été supprimé. Veuillez ne pas publier d'informations confidentielles sur le forum, telles que les numéros de compte/client, les numéros de série ou vos coordonnées. Votre numéro de série ou un code de
• Photostory

  3 answers, most recent on 6/8/2026

  RE: can't find activation code
  @william-jones6679 Welcome to the Magix user to user forums. There are no Magix staff present here so no-one can email you any activation code, sorry! However, you say you purchased PS 2026 on disk. From where did you purchase it? Magix software
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  Finally accepted the coupon code. It kept telling me it had been used but tonight it went through and everything is open. Thanks for the help.
• Movie Studio

  One answer, on 4/24/2026

  RE: code d'activation
  @jerome-TORTORICI Veuillez consulter la page https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version et suivre les conseils qui y sont donnés, même si votre logiciel n'était
• Music Maker

  One answer, on 12/20/2025

  help
  I bought Music Maker through Amazon and only received a voucher code, and your redemption page isn't working. How do I redeem it so I can get the program?
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  I've still heard nothing from them. But the promotional sales emails keep coming lol. I'll update here if I ever hear back and actually get my software code or give up and dispute Pay Pal payment.
• SOUND FORGE

  One answer, on 4/27/2026

  RE: Sound Forge 9.0 reg not working on a new PC
  @Tim-Threlfall To my understanding you need to download the installer from your Magix customer account and then need to create an activation code in your account settings. Details can be read
• Web Designer

  One answer, on 3/20/2026

  RE: Magix Web designer Premium Upgrade
  @Ria-Werven This software is no longer published by Magix. You need to subscribe at Xara.com to get the newest version. They have a 30% off discount code on their website for Magix customers if you subscribe to Xara Web Designer 2026. That's all.
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  RE: Sound forge pro 11
  The password is incorrect and I need access to the old email to retrieve a new password @Angela-Prosser, in that case you will have to contact Magix support. Sorry to say, a response may take 'a while' due to the restructuring of Magix and the
• SOUND FORGE

  4 answers, most recent on 5/11/2026

  RE: License for iZotope Plugins
  Hi @fbc.dunn. the iZotope activation codes should be in the same email as the Sound Forge activation serial code. The iZ plug-ins need to be activated though iZotope. It you did not get any email from Magix, check your spam/junk folders. Otherwise,