• Video Pro X

  3 answers, most recent on 3/17/2026

  RE: add-ons
  Good morning, I need to download a copy of the invoice for the product purchased to submit to the consulting firm for the 2025 financial statement. Could you tell me how and where to download it? Thank you.
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  Sound forge pro 11
  I own sound forge pro 11 and cannot find how to download it to my new computer. It says the serial number is registered but doesn't show up in my products list.
• Audio Cleaning Lab

  7 answers, most recent on 5/5/2026

  RE: Dolby Noise Reduction system
  I have the old Magix Audio Cleaning Lab 2005, so old that I have to have the install disc in the drive while using it, or it won't operate.For the life of me, I can't figure out how to get to the Dolby B-C function. I have an old cassette dub that I
• Movie Studio

  2 answers, most recent on 4/20/2026

  Preview Monitor
  While I was working on Movie Studio, the Preview Monitor disappeared. Please help me how to recover it, Thanks. Afonso    
• Off topic

  159 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, I suggest that the questions be refined. No need to report back here, just post your revised query on the Vegas site. As you have seen, Magix/Vegas ticketing system is answered by AI and it is very difficult to get
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  Having the same exact problem. Ive hit the "P" key to reset and rescan soundpools, restarted the program, restarted my pc but nothing seems to be working.. I should have never upgraded to 2026. HOW DO WE FIX THIS?!
• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il explique
• Other products

  7 answers, most recent on 4/21/2026

  Magic Audio & Music Lab is not finding my sound card
  Magic Audio & Music Lab is not finding my sound card how do I get it to see it?
• Movie Studio

  31 answers, most recent on 4/16/2026

  Video deluxe 2026
  Is Magix Video Deluxe 2026 compatible with third party LUTs? If so, how do I utilize them? I see nowhere within the software to load them
• Movie Studio

  One answer, on 2/15/2026

  Timeline Mode
  I just bought Magix Video Deluxe Plus 2026 but I can't seem to get into timeline mode. How can I do that?
• Photostory

  One answer, on 2/17/2026

  Photostory Deluxe 2026: How to delete a transition between 2 photos
  W11, If I want to replace a transition between 2 photos by another transition. I can't find the way to delete OR remove the transition.
• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il
• Music Maker

  4 answers, most recent on 12/23/2025

  RE: [Solved] System requirements for 2026
  @Michael-Hopcroft Hi . . . . Windows 11 Pro. . . . My system is not reacting quickly, so I probably need a tune-up. . . . . Are you logging in to the computer with a local user account or a Microsoft account? If a Microsoft account, then is the
• Music Maker

  One answer, on 12/18/2025

  Creating templates.
  Is there any way to create templates within Music Maker? If not, how do you create more templates?
• Music Maker

  One answer, on 6/8/2026

  RE: Magix Unlimited
  @Rocco-Szabo You received an order confirmation e-mail which should include all relevant information on how to unlock Loops Unlimited. Please read it thoroughly. If you encounter a specific problem, please let us know what exactly doesn't work.
• Movie Studio

  3 answers, most recent on 12/18/2025

  [Solved] Can't activate video delux 2026
  I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial
• Off topic

  159 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @SP. should I expect to receive a DM from Tom then at some point about my issue since he can see my reply & it shouldn't be public? Sorry I've not used a forum before so trying to figure out how this works lol
• Off topic

  159 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain to
• Video Pro X

  7 answers, most recent on 6/4/2026

  Annoying popup
  I have just re-installed Video Pro X16 22.0.1.270. On opening and closing it sends me some advertising popup which is of no interest whatsoever to me. How do I stop it?
• Music Maker

  7 answers, most recent on 2/11/2026

  RE: How to Change Hand to Cursor
  Hi Jeff. It is Music Maker 2026 Premium. When you say cursor you mean the Hand? I don’t have a cursor or don’t know how to get it. Thank you.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Just a thought:   I see in the latest log file a lot of references to the NVIDIA GPU.Is this the gentleman of colour in the fuel store?If so, how to get VPX16 to ignore it? I have already made this setting:
• Movie Studio

  4 answers, most recent on 2/26/2026

  RE: [Closed] Video deluxe 2026 Plus
  I am a new user. I want to add an image on top of a new video that will last throughout the video as part of a project. It was easy to add text to introduce the person, but I don't see a way to add an image. Does anyone have an idea on how to do
• Rescue Your Videotapes!

  No answers, created on 1/12/2026

  Impossible to import videos
  Product: MAGIX Video Saver Version 4.0 . Operating system Window 11. All is set up and connected, but when I select Import Videos, it's not possible to continue.How can that be solved?
• Music Maker

  One answer, on 3/4/2026

  RE: Not Loading Saved Projects
  @Ken-E Hi . . . . Should I uninstall and reinstall? . . . . No, this may make the situation worse. . . . . in the correct place but wrong folder(?) . . . . A bit of a long shot, are you using OneDrive and they ending up in the 'OneDrive/Documents'