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  • Photostory
    17 answers, most recent Yesterday
    RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
    Hi, A relative of mine who knows about programming is helping me by reviewing all the checks I have made as suggested by you. We have also changed the video card without resolving the issue. He has asked me to go back to the OneDrive issue: make
  • Video Pro X
    2 answers, most recent on 3/30/2026
    RE: [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start
    @Komaryt Try this thread on the VEGAS forum https://www.vegascreativesoftware.info/us/forum/warning-ms-visual-c-14-50-v145-kill-vegas-download-the-fix--150332/ But be quick as the Vegas forum is moving in a few days to a new home.
  • Off topic
    159 answers, most recent Yesterday
    RE: Magix support has not responded to support tickets for months
    It saddens my heart the lack of information and how this Server issue being tackled. One of the biggest issue since moving from 31 QT framework to 32 i believe. But i'm standing here alone (together apart with many others still) and missing more
  • Movie Studio
    5 answers, most recent on 4/18/2026
    LOSS OF OF PLAY BACK BAR.
    Can anyone advise please. There are two items: How to recover the playback bar during when creating the video. When I open the video, there is no progress/play button. How to unlock the audio track and the video track. They are both joined
  • Movie Studio
    31 answers, most recent on 4/16/2026
    RE: Video deluxe 2026
    @ImTerribleAtThis Hi The LUTPresets folder and LUT files are in the wrong location ie C:\Users\Public\Documents\MAGIX\Common\Videocontent\Video deluxe Premium Content\VideoEffects it should be
  • SOUND FORGE
    8 answers, most recent on 12/15/2025
    RE: sound forge 17 wont open
    Many thanks @SP! I had the same crash as OP listed after replacing my older computer and moving my AudioStudio lic to the new machine. Strange that everything was fine on the older machine? But all is happy now and I am back to cleaning up some
  • Photostory
    9 answers, most recent on 2/3/2026
    RE: Magix Travel Maps - OpenStreetMap issue
    Yes I was wondering what was wrong I was linking it to my recent installation of Photostory 2026 but I know it was playing up before then. I have all the same issues as above but with mine it opens with Dresden near the centre and if i try to move
  • Movie Studio
    16 answers, most recent on 12/23/2025
    No video only sound
    I have made a project on a win 10 pc and stored on a moveable HDD, when moving the HDD to a win 11pc and opening the project only sound will be played and the videoscreen is black. I can open the same videofile in VLC player and everyting seems to
  • ACID
    7 answers, most recent on 4/1/2026
    RE: remotely support me sort out acid 11 issues
    I'm glad you have hope and wish them the best! I suffered way too long with ACID 10. I've finally jumped ship with my remixes and have been loving Studio Pro (Fender, previously Presonus). Stem separation, Splice integration and ability to use
  • Photostory
    13 answers, most recent on 4/18/2026
    RE: zoom in templates
    @beck3157 Hi, Make sure that you are looking under fx and not templates. Have also uninstalled and reinstalled it, Do not do this unless instructed to do so as a last resort. The effects that you are looking for are installed with the additional
  • Photostory
    One answer, on 5/20/2026
    RE: Asistente rutas de viaje de magix
    @rafa-a ¿Qué programa de Magix estás usando? (Supongo que podría ser Photostory, por eso moví tu publicación). ¿Y qué mapa de la aplicación Mapas de Viaje estás usando? ¿Y qué ciudades intentas añadir a tu ruta? Jeff, Moderador del Foro   Which
  • SOUND FORGE
    3 answers, most recent on 1/20/2026
    My Audiostudio16 all of a sudden failed to record.
    My Audiostudio16 all of a sudden failed to record sound after clicking RECORD button. The timeline pointer would move down the timeline, but no sound was recorded; no modulation flux as pointer progressed down timeline window. So I updated to newer
  • Movie Studio
    31 answers, most recent on 4/16/2026
    RE: Video deluxe 2026
    @ImTerribleAtThis Hi The LUTPresets folder and LUT files are in the wrong location ie C:\Users\Public\Documents\MAGIX\Common\Videocontent\Video deluxe Premium Content\VideoEffects it should be
  • Movie Studio
    32 answers, most recent on 4/2/2026
    RE: Export quality from RTX Ti3060 far inferior to UHD770
    @johnebaker @me_again @CubeAce @vdl-user-v19 John, You nailed it. I exported the song (an MP4 H264 and AAC) to WAV (ironically using VDL) then used that WAV with my footage and it came out perfectly with the 3060. It would appear that Magix is
  • Movie Studio
    26 answers, most recent on 6/8/2026
    RE: Message: Could not find a part of the program. Please install again.
    Thank you for assisting. ALl paths are local pointing to: C:\Users\XXX\Documents\MAGIX\Video deluxe 2026 Premium\ Image Editor is mspaint.exe I uninstalled ON1 and it makes no difference. But what is interesting is the log files mention Topaz (which
  • Photostory
    15 answers, most recent on 1/28/2026
    RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
    @browj2 Hi John I have found an issue with some disc menu templates which may impact on @doane discs playability. Using the default template indicated in your images if the number of movies creates additional menu pages, the 2nd menu and further
  • SOUND FORGE
    7 answers, most recent on 3/13/2026
    RE: Sound Forge Audio Studio 17
    Hi @Rod-Devonshire, Are you trying to reinstall using the installation manager or the unpacked installer file.. which may still be in your 'Documents> MAGIX Downloads' folder, When uninstalling SF, I usually recommend using a third-party
  • Movie Studio
    2 answers, most recent on 2/14/2026
    RE: Audio problem with Magix MEP 2015 plus
    Thanks, Ray. That confirms what I thought. I'll export as WMV and then I can convert to AC-3 using third-party software. I'll probably move away from Blu-ray anyway (old tech now!) and store files on my Media PC. The only surround format my Denon AV
  • Music Maker
    7 answers, most recent on 2/11/2026
    RE: How to Change Hand to Cursor
    @Whoking Hi In addition to @emmrecs comment, the Hand will change to a double headed arrow when the mouse pointer is over the red triangle of the timeline cursor as shown below The Hand moves objects on the timeline, and, depending on where you
  • Video Pro X
    4 answers, most recent on 4/19/2026
    Video Pro X16 zoom missing
    I just bought Magix Video Pro X16. Previously I used Video Edit Pro 2021. In Pro X16, under View/Animation > Size, there is no zoom at all. This makes it harder to create moving zoom effects in the new program. Now I have to do the zoom effects
  • Other products
    20 answers, most recent on 5/27/2026
    RE: Independence Pro 3.3
    It seemed to start when I updated Avid software and Eucon about a year ago. Avid was no help at all and blamed it on the VSTi. This would not be a problem if I could use MAGIX engine to run the VSTi. In fact the Independence Library and the Candy
  • Music Maker
    7 answers, most recent on 2/11/2026
    How to Change Hand to Cursor
    Sorry for being a complete idiot. I have Music Maker 26 and haven’t had a new version in 20 years. All I’m trying to do is a simple cut out of blank space and noise in a recorded wav file. After I load the wave I only get the hand which allows me to
  • SOUND FORGE
    7 answers, most recent on 3/13/2026
    RE: Sound Forge Audio Studio 17
    @Rod-Devonshire But I think I might move over to Adobe Audition as my go-to audio editor now :) Slightly OT, but as someone who uses Audition v26 regularly (or at least tries to) do be aware there are a number of users, myself included, who are
  • Off topic
    159 answers, most recent Yesterday
    RE: Magix support has not responded to support tickets for months
    I decided to leave O2 for exactly the same reason. I have an issue and the O2 BOTs cannot come up with a fix. I have spent well over two hours maybe three trying and failing to get through to a real person. I have decided to move to another provider
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