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Hi again, tried to uninstall using Revo as you suggested, I did reboot and then run installer as adminDuring install I awas on a loop with this error: it seemed to be an issue with the izotope component so I did cancel, install seemed to resume and

SOUND FORGE

2 answers, most recent on 4/4/2025

RE: I am unable to register the activation code sent to me for my audio

@walter-h6914 Welcome to the MAGIX user to user forums. Serial/activation codes for current Magix products will always begin with P3. If your code has any other first digits it is almost certainly a voucher code and you should go to this page and

Movie Studio

10 answers, most recent on 4/20/2025

RE: Magix Movie Studio 2025 TRIAL

@AnnTH Hi Ann Is that a typing error? An nvidia GT 70? If it isn't a typo and the rest of the specs of the computer mentioned in previous posts is what is currently trying to run the program then there is a possibility the computer just doesn't have

Movie Studio

3 answers, most recent on 3/19/2025

RE: Movie Studio Platinum 2025 Won't Install

@Skylar-Jensen Hi . . . . Whenever I open the installer, . . . Check that your Antivirus program is not blocking the installation, how you do this depends on the Antivirus program you have installed. If the installer and software installer are not

SOUND FORGE

16 answers, most recent on 3/28/2025

RE: slow down on exported music

@mark-p8189 Hi Mark No offence intended or taken. Thanks for the computer specs and full program name, as far as I can see there is nothing there that would cause the audio issue. Time for some testing to see if I can replicate the audio issue. I do

SOUND FORGE

74 answers, most recent on 2/21/2025

RE: SFPro continually crashes - versions 14-18

Most of the time when the program crashes, it just closes. But every one in a while, it gives me a error dump. Luckily (I guess), this was one of those times. Here's the error dump with as much detail as I can provide: Extra Information

Movie Studio

5 answers, most recent on 7/3/2025

RE: 2nd try AI Media Management in Video Deluxe

I'm a new user - installed the software about 10 days ago and I agree with your #1 comment about the AI classifications being inaccurate. I have 2 things I'm struggling with as well. 1. when the classification completes (it takes DAYS for that to

Movie Studio

46 answers, most recent on 4/10/2025

RE: Stereo not supported - burning disc

...HEVC (h.265) export vs the Blu-ray disc, h.264 (AVC) encoding is not a valid comparison, these are 2 different encoding formats using different encoders.... Ok I understand the reasoning for this although a bit strange for the program to do this

Movie Studio

8 answers, most recent on 7/10/2025

MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains

Hi everyone, Yesterday I purchased MAGIX Video deluxe 2026 Premium (Permanent license - new purchase) with NewBlue Essentials 5 Ultimate and NewBlue Filters 5 Ultimate and installed it on my brand new laptop. I did all this through the official

Movie Studio

52 answers, most recent 5 minutes ago

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@Gra_Ham @CubeAce @me_again @johnebaker @AAProds I downloaded the MKV file, but couldn't play it through the VDL2026 timeline. I received this error message: I use Shutter Encoder (64-bit portable version) as my conversion program. I've converted

Music Maker

One answer, on 2/9/2025

RE: I cannot access what I paid for

@Bryan-McMillan Hi and welcome to the forum. . . . . I have followed the steps but still cannot access Magix Music Maker . . . . We need more information to help diagnose the issue(s) you are having: The specification of your computer system

Music Maker

30 answers, most recent on 4/9/2025

RE: Need help fixing magix..am losing hope

Malawarebytes.. Iv'e had it for 14years also.. I spoke too soon. Magix 2024 Crashed. Guess that's it.. This wasn't an issue like I said until I uploaded that song..Litterally after I made it into a mp3 directly from the magix program. Magix crashed

Music Maker

30 answers, most recent on 4/9/2025

Need help fixing magix..am losing hope

Iv'e had magix since October 2021, and I have updated it through to July 2025. However I have run into a problem that is causing me to resent this program despite me telling everyone how great it was when I started. It all started on January 25th

Music Maker

30 answers, most recent on 4/9/2025

RE: Need help fixing magix..am losing hope

updating..magix has crashed again this time with this error: I have messaged Magix support, if they have no clue I am uninstalling.At least I now got new a new pair of headphones and usb audio controller. Faulting application name:

Movie Studio

5 answers, most recent on 7/3/2025

RE: 2nd try AI Media Management in Video Deluxe

@bjtap Hi . . . . Many inaccurate classifications . . . . Agreed. The reset AI Classification option is under File, Settings, Default values, this removes all Classification entries. initial testing suggests there is no way of editing the

Movie Studio

46 answers, most recent on 4/10/2025

RE: Stereo not supported - burning disc

Thank you john for the suggestion. I exported a file as suggested and I was able to export it as H.264, on the 'edit' screen, importing that file back into MMS 2024 still throws up the same message in the 'burn' screen. I was also able to export via

Video Pro X

22 answers, most recent on 5/10/2025

RE: [Closed] Crash Log does not open

@Can-Dive Hi, You are missing the point of the exercise. As per the OP, I need someone to confirm that in VPX16 they cannot open the Crash Log. To test this, one needs to crash the system first. Sorry, I forgot to mention that I did try it, it

Video Pro X

18 answers, most recent on 6/29/2025

RE: Magix Capture - Standalone program

@CubeAce @Gid Thanks for your feedback. @Gid because you don't play games, I investigated further and resolved my issue. The error had nothing to do with games but the settings on my Lenovo Legion laptop. There are a number of Hybrid GPU settings on

Audio Cleaning Lab

No answers, created on 1/27/2025

Is it worth reporting problems with Audio Cleaning Lab 4?

I am struggling hard to love the program. So far all I get is error messages or features that don't work how I'd like. It's coming across not so much like a program with bugs as a collection of bugs with added programming to hold them loosely

Photostory

30 answers, most recent on 2/25/2025

RE: How To Add Audio To Photostory Deluxe 2021 Slideshow

Thanks. Purely through trial and error I was able to import a musical track. Are you familiar with Photostory Easy? That is my only other experience with a slideshow builder. It was phenomenal and did everything I want to do. But it is no longer

SOUND FORGE

74 answers, most recent on 2/21/2025

RE: SFPro continually crashes - versions 14-18

Extra Information File: C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\dx_grovel_x64.log File: C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\vst_grovel.log Problem Description

Video Pro X

16 answers, most recent on 3/27/2025

[Solved] VPX16 Shot Match - How to (Help?!)

Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS

MAGIX

No answers, created on 3/26/2025

[Closed] Patch for Music Maker | version 33.1.1.19

Hi all, Today we have released a program update that brings Music Maker a lot further in terms of functionality and user interface, and also contains some bug fixes. Please find below the official patch notes: Changes in patch 33.1.1.19 compared to

Music Maker

17 answers, most recent on 7/11/2025

Music Maker update 33.1.1.19

Hi all, Today we have released a program update that brings Music Maker a lot further in terms of functionality and user interface, and also contains some bug fixes. Please find below the official patch notes: Changes in patch 33.1.1.19 compared to