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Movie Studio
3 answers, most recent on 9/5/2025
[Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
Movie Studio
20 answers, most recent on 10/9/2025
Video files not loading
I am using Magix Studio 23. I can open the software and add some photos. When I start adding video files, I can load the first 4 files. After that, I try to load 12 additional files. The loading gets to about 80% and then crashes, closing the
Video Pro X
10 answers, most recent on 10/23/2025
RE: App failure to load
@Michael-Banks1180 Hi . . . . the application has failed to launch due to it's side by side configuration is incorrect . . . . This usually means there is an issue with the Microsoft VC++ installations. See this tutorial, it is a PDF file so you can
SOUND FORGE
29 answers, most recent on 9/16/2025
RE: SF 11 refuses to start, even full re install
Hi again, tried to uninstall using Revo as you suggested, I did reboot and then run installer as adminDuring install I awas on a loop with this error: it seemed to be an issue with the izotope component so I did cancel, install seemed to resume and
SOUND FORGE
One answer, on 9/13/2025
problem registering Sound Forge 9.
I recently installed Windows 11 a month ago. Then I reinstalled my copy of Sound Forge 9 using the CD. I registered it and all was fine for a month. Then today all of a sudden when I try to open the program it asks me to register it. Then I get an
Video Pro X
4 answers, most recent on 10/14/2025
RE: Bought the vMAGIX Video deluxe 2026 plus.
@Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use
Movie Studio
26 answers, most recent on 8/24/2025
RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
@PETER-SMITH1397 Hi . . . . . can't get the MPEG_4 Activation to work . . . . . Is this the HEVC / h.265 codec activation message that pops up on first import of a HEVC/h.265 encoded video MP4 file? If so your Antivirus program may be blocking the
SOUND FORGE
7 answers, most recent on 11/12/2025
Sound Forge 17
I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up
Movie Studio
14 answers, most recent on 11/15/2025
RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
@stephen-logsdon Hi We need more information to help diagnose the issue(s) you are having: Follow this tutorial to determine if any errors have been logged and post a screenshot of the details. The specification of your computer system including
Movie Studio
2 answers, most recent on 10/28/2025
RE: error manager installer
Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The
Movie Studio
5 answers, most recent on 7/3/2025
RE: 2nd try AI Media Management in Video Deluxe
I'm a new user - installed the software about 10 days ago and I agree with your #1 comment about the AI classifications being inaccurate. I have 2 things I'm struggling with as well. 1. when the classification completes (it takes DAYS for that to
Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
@Reyfox I'm honestly too worried about doing anything w/ the run command, as I said many times, I don't have enough know how NOT to eff up my PC more than it already is, it feels like doing 'Run' commands is a quick way for a computer simpleton like
Movie Studio
20 answers, most recent on 10/9/2025
RE: Video files not loading
@Vincent-OBrien Hi Thanks for the MediaInfo data, the one analysis is enough, they are identical to those from my Sony camera and should import with no issues. The second error message mfc140u.dll error would suggest that some Windows system files
Movie Studio
9 answers, most recent on 8/14/2025
MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
Hi everyone, Yesterday I purchased MAGIX Video deluxe 2026 Premium (Permanent license - new purchase) with NewBlue Essentials 5 Ultimate and NewBlue Filters 5 Ultimate and installed it on my brand new laptop. I did all this through the official
Movie Studio
22 answers, most recent on 10/11/2025
RE: Serial Number Problem with Video Deluxe2026 Trial
Hello again John EB - I understand your comment this p.m, thanks for that. I couldn't fit hardware myself but we have one local firm (one man band) here that would be capable. I've noted your recommendation. In error, I used 1920 x 1080 camera
Movie Studio
69 answers, most recent on 8/10/2025
RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
@Gra_Ham @CubeAce @me_again @johnebaker @AAProds I downloaded the MKV file, but couldn't play it through the VDL2026 timeline. I received this error message: I use Shutter Encoder (64-bit portable version) as my conversion program. I've converted
SOUND FORGE
8 answers, most recent on 12/15/2025
RE: sound forge 17 wont open
Thanks @SP. Here is what is coming up when I pull up the crash reports. I have emailed tech support but I haven't heard back yet. I appreciate any incite you have into this. @rraud I appreciate your tips as well, I had actually seen your tip on
Movie Studio
5 answers, most recent on 7/3/2025
RE: 2nd try AI Media Management in Video Deluxe
@bjtap Hi . . . . Many inaccurate classifications . . . . Agreed. The reset AI Classification option is under File, Settings, Default values, this removes all Classification entries. initial testing suggests there is no way of editing the
Movie Studio
20 answers, most recent on 10/9/2025
RE: Video files not loading
@Vincent-OBrien Hi Can you clarify the following please: . . . Magix Studio 23 . . . . Do you mean Movie Studio v23.x.x.x ie Movie Studio 2024, or Movie Studio 2023 ie v22.x.x.x ? . . . . . I am using a Dell Desktop with Intel Core I5 . . . We need
Movie Studio
16 answers, most recent on 8/20/2025
RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
@Bernardo-Sala Hi . . . . I get an error but it keeps installing . . . . Did you change the location where the effect is installed, it should be in the folderC:\Program Files\proDAD\Vitascene-5.0 ? If not then close the video editor, uninstall
SOUND FORGE
10 answers, most recent on 10/11/2025
RE: MP3 files skipping / glitching when opened ...
@Bill-Fike If I understood you correctly, this also happens with pure WAV files? That's odd. You can try to reset the program settings under the File menu. But I'm not sure this will help, because it happens both in Sound Forge Pro 16 and Sound
Video Pro X
18 answers, most recent on 6/29/2025
RE: Magix Capture - Standalone program
@Can-Dive Hi, I just got around to rechecking out recording using MAGIX Capture (1.0.59.0) from VPX16. I am on Windows 10 using a Logitec Camera. Using the Logitec recording program, my video was 30fps, audio 48 kHz. Using Capture, still 24 fps,
Movie Studio
16 answers, most recent on 8/20/2025
RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
@Bernardo-Sala Hola . . . . Me sale un error pero sigue instalando . . . . ¿Cambiaste la ubicación donde está instalado el efecto, debería estar en la carpetaC:\Program Files\proDAD\Vitascene-5.0 ? Si no es así cierre el editor de vídeo, desinstale
Movie Studio
15 answers, most recent on 11/12/2025
RE: MPEG-4-Codec
@Raymond-Thompson Thank you again for that further information. I have edited your computer spec to remove much unnecessary and duplicated data. Please add that edited version to your Signature on your Profile page; it will then appear at the foot
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